Solutions Engineer, Professional Services
Unily
Cloud
Senior Sales Engineer
Pendo.io
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Massachusetts, Minnesota, New York, Texas, Utah, Washington • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Play a critical role as a technical expert on the sales team, aligning Pendo’s solutions to customers’ business challenges
- Work closely with Account Executives to discover customers’ underlying challenges and pain, navigate technical and business requirements, and demonstrate Pendo’s value
- Craft and deliver tailored sales presentations and product demonstrations for executive and technical buyers
- Scope and execute proof of concept evaluations: gather technical requirements, define success criteria, guide installation, and conduct hands-on workshops and trainings
- Address prospects' technical questions on Pendo’s technology, installation, security and data privacy
- Gather technical requirements and validate technical fit, ensuring a smooth handoff to implementation teams and long-term customer success
- Collaborate cross-functionally with product, engineering, customer success and others to gather customer feedback and escalate deal-blocking issues
- Respond to RFI/RFP/Security documentation requests
Requirements
- 5+ years in a customer facing role selling to large enterprises and Fortune 500 accounts, of which 3+ years specific to pre-sales experience
- Experience / familiarity working on teams using the MEDDICC (or similar) framework
- Hands-on experience working with/troubleshooting web (HTML, CSS, Javascript, REST APIs) or mobile technologies either in a customer-focused role or as a developer
- Excellent presentation and product demonstration skills adaptable to both executives and technical buyers
- Willingness to travel
- Bachelor’s degree in a related field
- Experience in the analytics, product experience or digital adoption space, selling to product, digital transformation and similar roles (preferred)
- Experience as our target buyer in product management, digital transformation or change management (preferred)
Benefits
- The expected salary range for this role is $205,000 - $225,000 OTE (70/30 split)
- Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
- Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLCSSJavaScriptREST APIspre-sales experienceproof of concept evaluationstechnical requirements gatheringinstallationdata privacysecurity
Soft skills
presentation skillsproduct demonstration skillscollaborationcustomer feedback gatheringproblem-solvingcommunicationadaptabilitycustomer success focuscross-functional teamworkwillingness to travel
