Salary
💰 $106,613 - $210,000 per year
About the role
- Serve as the technical lead for Enterprise accounts throughout the sales process
- Partner with Account Executives to demonstrate to prospects how Plaid can best address their use cases and technical requirements. Specifically, to design solutions and share best practices throughout the sales process
- Engage deeply with technical stakeholders in the pre-sales process to drive alignment and buy-in
- Provide demonstrations, address technical questions, architect implementation solution(s) and handle RFP responses in a thorough and expedient manner
- Take a hands-on role in POCs, where inquisitive and critical thinking is needed to identify, diagnose, and rectify any performance shortfalls
- Constantly re-evaluate selling assets and process to enable more efficient/effective messaging to customers
- Work with our engineering and product teams to translate prospect feedback into meaningful product insights
- Collaborate with current SE team to up-level team knowledge and capabilities
Requirements
- 5-7+ years of customer facing experience selling to enterprises
- A strong sense of customer empathy
- A background that combines business experience, sales skills and technical acumen
- Strong communications skills with a confident and proactive approach to customer communication
- Ability to quickly understand new technologies and complex concepts
- Knowledge of web services, APIs, and related standards such as HTTP and REST
- Knowledge of mobile and web application architecture specific to interfacing with API platforms
- Willing and able to travel up to 25% of the time
- Nice to have: Payments, Fraud and/or Credit experience