Pearson VUE

Marketing

• Own the execution of high-impact U.S. marketing campaigns, ensuring geo-specific programs launch on time, on message, and drive measurable results.
• Support the development and launch of integrated marketing campaigns across digital, paid media, email, and social channels.
• Translate messaging and positioning into channel-ready activation plans and assets.
• Coordinate campaign calendars and ensure key milestones and launch dates are met.
• Partner with Centers of Excellence teams to align campaigns with global objectives.
• Collaborate with Product Marketing to incorporate local market insights.
• Work with creative agencies to manage asset development and ensure timely delivery.
• Monitor live campaign performance and support optimization efforts.
• Lead the creation and distribution of sales enablement materials to support targeted sales engagement.

Advanced Specialist, Geo Marketing

Customer Support

• Analyzes application information and documentation for licensure/certification to ensure compliance with business rules set forth by the regulatory agency
• Requires thorough knowledge of the business rules for a multitude of services and license types
• Manage all customer contacts within established procedures and performance standards
• First point of contact for candidate/producer information
• Provides accurate and thorough information to the customer base through both verbal and written communication
• Accurately track and document customer interactions pertaining to licensing applications/records

Associate, Customer Service

Full-stack Engineer

• Develop and maintain backend services and APIs using .NET, ensuring reliability, scalability, and security.
• Build and support user interfaces with React, integrating seamlessly with backend systems.
• Leverage AWS, Azure, Terraform, and Docker to deliver cloud-native, containerized solutions.
• Collaborate with cross-functional teams to translate business requirements into practical technical solutions.
• Analyse and optimize application performance, proactively identifying and resolving issues to ensure reliability and scalability.
• Contribute to software quality through thorough testing, code reviews, and lifecycle management.

Software Engineer

AI Research Scientist

• Leading significant parts of work in the lifecycle of development of learning educational capabilities
• Research & development in the field of creating data-driven educational products and solutions
• Designing, implementing and maintaining learning capabilities based on machine-learning and statistics, in collaboration with Engineering teams
• Designing frameworks for monitoring capabilities performance on production (in collaboration with Engineering teams); evaluating results for improvement
• Creating and conducting internal trainings
• Creating technical documentation, incl. patent documentation
• Sharing work results internally and externally (publications, conferences, meetups)
• Staying up to date with state-of-the-art methods in the scope of own specialisation, e.g. NLP, speech processing, statistical modelling, psychometrics
• Providing input into team vision, goals, and processes
• Leading, mentoring and coaching a small group of direct reports (from intern to regular level data scientists)

Senior AI Scientist

Solutions Engineer

• Act as the solution architect and technical authority for Salesforce Marketing platforms, including Salesforce Marketing Cloud and related CRM integrations.
• Design and govern end-to-end marketing technology architectures, ensuring scalability, performance, security, and alignment with enterprise standards.
• Lead technical decision-making for platform enhancements, integrations, and modernization initiatives across marketing and CRM systems.
• Own the implementation, configuration, and optimization (as aligned with key business stakeholders) of Salesforce Marketing Cloud capabilities (features, integrations, and APIs).
• Partner with CRM and data teams to ensure seamless data flow between Salesforce CRM, marketing platforms, and downstream analytics.
• Provide architectural guidance for adoption of Salesforce Data Cloud and Marketing Cloud Next, including identity resolution, segmentation, and activation use cases (preferred).
• Serve as a trusted technical advisor to stakeholders, clearly communicating tradeoffs, risks, and recommendations.
• Support platform enablement through documentation, design standards, and technical training material, helping teams adopt best practices effectively.
• Advise and support complex marketing technology initiatives from design through delivery, ensuring quality and on-time execution.
• Establish and enforce governance, architectural patterns, and development standards across marketing technology solutions.
• Stay current with Salesforce releases and industry trends, proactively recommending innovations that improve efficiency, personalization, and customer experience.

Lead Specialist, Solution Architect

Product Manager

• Oversee delivery of projects, setting up and leading editorial teams and working closely with external suppliers to ensure content and digital build meet expected quality standards and deadlines
• Carry out research with teachers and students, developing and maintaining a deep understanding of their needs and pain points and testing new ideas.
• Monitor our key markets for new opportunities for us
• Put together a business case for new opportunities and maintain the budget for your project(s)
• Work with colleagues from around the business to seek opportunities to innovate our services, including using AI to solve customer problems
• Work closely with our digital team to ensure the needs of our customers are represented in the digital roadmap
• Use data and insights to monitor usage of our recently-launched language services, using this insight to drive increased usage and improved customer retention
• Work collaboratively with other Specialists within and outside our immediate team
• Develop and maintain relationships with key stakeholders, including Sales and Marketing colleagues.

Lead Specialist, Product Management, MFL and English Teaching and Learning

Human Resources

• Support onboarding activities for new hires, offboarding activities for leavers, and position change activities for current employees with employment changes.
• Maintain employee records and HR databases, ensuring accuracy and confidentiality.
• Help resolve employee inquiries and issues related to policies and procedures.
• Assist in the development and implementation of HR policies and procedures.
• Participate in training and development initiatives to enhance employee skills and engagement.
• Stay updated on employment laws and regulations to ensure compliance.
• Contribute to HR projects and initiatives as needed.

Associate – HR Generalist

• Lead delivery of your assigned project(s), leading editorial teams and working closely with external suppliers to ensure content and digital build meet expected quality standards and deadlines
• Manage and proactively solve day-to-day project issues and risks
• Carry out research with teachers and students, developing and maintaining a deep understanding of their needs and pain points
• Put together a business case for a new product that meets both customer needs and business goals
• Maintain the budget for your project(s) with a tight focus on costs
• Work collaboratively with other Specialists within and outside our immediate team to ensure your assigned projects fits seamlessly with our platforms, digital tools and other parts of the project
• Develop and maintain relationships with key stakeholders such as digital teams, design, sales and marketing.

Advanced Specialist, Product Management, MFL – English Teaching and Learning

Customer Success Manager

• Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of Pearson digital products and implementation that will best support teaching and learning goals
• Consult on digital assessment, grading, and reporting strategies. Provide deep understanding and best practices of instructing with MyLab
• Consult with customers on modifying or creating content
• Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed
• Consult with product teams to advise on products under development
• Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives
• Use a set of success metrics and reporting structures to provide customers as well as internal stakeholders with written documentation of the recommendations and evolution of the course design and implementation
• Requires some travel to conduct face-to-face training and implementation workshops as well as attend relevant conferences and internal meetings.

Advanced Specialist, Customer Success – Faculty Advisor, Business and Economics

• Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of Pearson digital products and implementation that will best support teaching and learning goals
• Consult on digital assessment, grading, and reporting strategies; Provide deep understanding and best practices knowledge instructing with Mastering courseware
• Consult with customers on modifying or creating content
• Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed
• Consult with Product teams to advise on development of new platforms, tools, and features
• Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives
• Use a set of success metrics and reporting structures to provide customers as well as internal stakeholders with written documentation of the recommendations and evolution of the course design and implementation
• Requires some travel to conduct face-to-face training and implementation workshops as well as attend relevant conferences and internal meetings.

Advanced Specialist, Customer Success – Sciences

Affiliate Manager

• Strategic Alignment: Work with business unit leaders to understand their objectives, challenges, market context, and technology requirements.
• Trusted Advisor: Provide expert advice on technology investments, digital transformation, and architecture.
• Relationship & Communication: Bridge OCTO (Office of the CTO) teams and business units, conveying technology capabilities, constraints, and benefits clearly.
• Focus on Business Outcomes: Collaborate with the OCTO group to ensure technology initiatives support strategic business goals.
• Own and execute the long-term vision for HE aligned with company-wide Technology goals and the broader organizational mission.
• Foster a culture of innovation, accountability, automation, operational rigor and continuous improvement.
• Serve as a key member of the Technology Business Partner Leadership team, providing thought leadership across technology, product, and HR.
• Play an advisory role in implementing artificial intelligence solutions to address critical HE technology challenges.

Technology Business Partner

Account Manager

• Lead the institutional strategy by aligning cross functional teams and activating pan-Pearson stakeholders to drive cohesive execution.
• Organize and mobilize Higher Education and other business units to achieve strategic goals, ensuring alignment and activation towards revenue growth.
• Drive revenue growth through identifying and targeting key higher education institutions for enterprise sales opportunities.
• Develop and foster relationships with institutional leadership to understand their needs and decision-making processes.
• Design and implement tailored outreach and engagement strategies to drive interest and create business opportunities.
• Collect and analyze feedback from institutional interactions to refine and improve our approach.
• Collaborate with internal teams to align strategy and reporting with pilot goals.

Principal, Client Partnerships

• Make outbound phone calls to candidates and employees to drive employment onboarding completion and/or communicate assignment changes
• Monitoring and respond to incoming email/chat communications
• Craft and send mass e-mail and call campaign communications
• Work within multiple systems simultaneously to respond in real-time to callers (Fusion, PEACS, Red Carpet)
• Achieve a basic understanding of company policies
• Use internal systems to assign candidates to requisitions and send offer letters
• Upload employees for rehire to requisitions in system
• Load, extract and share reports from PEACS
• Coordinate interviews for employees
• Other duties as assigned

HR Operations Associate

QA Engineer

• Design, develop, and execute comprehensive automated and manual test plans ensuring products meet rigorous quality standards and critical requirements are thoroughly verified.
• Collaborate closely with development, AI, and business analysis/Product Owners teams to define quality standards, acceptance criteria, estimations, and test strategies enhancing software reliability and performance.
• Implement, maintain, and optimise CI/CD pipelines with automated testing frameworks, driving continuous improvement in testing processes, efficiency, and alignment with overall project objectives.
• Working with Developers to utilise testing methodologies like TDD / BDD in Cloud / Hybrid environment
• Lead integration testing across cloud platforms (such as AWS and Azure), APIs, and microservices, ensuring robust and scalable solutions.
• Carry out security testing for security vulnerability fixes to ensure more secure deliveries to production
• Improve automation test coverage
• Independently manage and resolve escalated or complex testing cases, applying strong analytical and investigative skills while providing detailed analysis, feedback, and accurate reporting of results.
• Participate actively in sprint planning, backlog grooming, code reviews, and retrospectives, advocating for a quality-first approach and offering process or tool improvement suggestions.
• Monitor, document, and report on test results, defects, and quality metrics using tools such as Azure DevOps or JIRA, ensuring complete defect follow-through and transparency.
• Mentor and support junior QA engineers, promoting best practices in software testing, quality assurance, and fostering a culture of continuous learning and improvement.

Quality Assurance Engineer III

• Develop strong ties with business and technology stakeholders to understand the context of the UK qualifications division to co-create solutions to business problems.
• Ensure customer requirements are captured and documented, maintaining appropriately sized and prioritised backlogs for delivery into a release.
• Work with business and technology colleagues to ensure requirements are in line with strategy, will drive business improvement and are clear and fully understood.
• Work with technology teams to deliver refined requirements to time and budget, and deliver the business benefit outlined in the business case.
• Provide a point of contact between business stakeholders and technology teams – including development progress updates.
• Ensuring demonstrations of progress are provided to stakeholders and user feedback is used to inform continuous improvement.
• Own the product vision, strategy, and roadmap to ensure the team builds valuable, viable solutions.
• Drive efforts to uncover and validate customer problems, write Market Requirements Documents (MRDs) and Product Requirements Documents (PRDs).
• Define and map existing and target business processes.
• Ensure all analytical artefacts are produced in a consistent and timely manner with a high degree of accuracy and completeness.
• Consider functional and non-functional requirements for any proposed solution.
• Work as part of a project team to deliver projects to schedule whilst ensuring deliverables remain in line with strategy and within defined scope.
• Track and analyze product performance to ensure solutions deliver the intended value.