Pearson VUE

Sales

• Sell effective and innovative digital, print, and service solutions that address challenges faced by students, faculty, and institutions.
• Achieve or surpass territory sales targets by offering course-based solutions to faculty.
• Collaborate with specialists and account executives to implement effective program-wide or institution-wide solutions.
• Maintain accurate and timely tracking and forecasting in OneCRM (Salesforce.com).
• Conduct impactful back-to-school campaigns.

Sales Specialist

General

• Provide subject-matter leadership and operational support to school counseling personnel in implementing programming, including high school placements, student safety counseling, and risk management, students in distress training and solutions for college and career readiness.
• Provide subject matter expertise in multifaceted areas impacting school counseling to support, guide, and strengthen the implementation of ASCA-modeled comprehensive programs for Connections Academy partner schools.
• Mentor, coach, and advise counseling leaders through program implementation, including troubleshooting complex issues and elevating best practices across schools.
• Research graduation and other educational requirements for assigned and developing schools;
• Support new schools in obtaining High School CEEB and related Online Provider Codes;
• Organize and deliver the National Counseling LiveLesson program, Connections Academy’s school counseling core curriculum;
• Collaborate with members of the C+C ecosystem to deliver other counseling initiatives;
• Oversee the training and maintenance of the Progression Plan tool;
• Oversee the creation of school profiles for all schools each year;
• Review and evaluate weekly school counseling school year cycle data;
• Collaborate with stakeholders to monitor data input and outcomes for college and career readiness initiatives, identify trends, and recommend improvements that contribute to continuous school improvement.
• Assist the Counseling + Career ecosystem in identifying best practices in virtual school counseling, and working to move all Connections Academy partner schools towards the American School Counselor Association (ASCA) National Model;
• Support the Counseling + Career ecosystem in the implementation of a School Counseling Program Audit and Career Program Health Index to support Connections Academy partner schools in the implementation of the ASCA National Model;
• All other duties assigned

Advanced Specialist, Service Provider

• Recruit, develop and lead a team of sales reps to achieve or exceed their district sales goals.
• Drive account strategies for assigned accounts.
• Collaborate with enterprise level account executives to drive account strategies at Strategic Accounts.
• Hire, coach, develop and lead sales team in a dynamic business environment.
• Plan, pipeline reporting, business analytics and financial management.
• Collaborate with peers, colleagues and members of Services team on continuous improvement efforts.
• Build a high functioning team of sales professionals and guide their path to achieve profitable annual revenue growth at assigned accounts.
• Achieve or exceed district sales target, including subscription-based sales growth and market share gain.
• Manage the on-boarding, training and overall first year experience of new sales reps.

Team Manager, Sales

Product Specialist

• Lead definition and prioritisation of features across a significant product domain.
• Produce high-quality user stories, acceptance criteria, and product specifications that engineering and design can act on without ambiguity.
• Maintain a forward-looking roadmap for your product area, keeping stakeholders informed of progress and trade-offs.
• Champion customer needs with data and evidence throughout the product development cycle.
• Drive platform improvement initiatives in partnership with engineering, contributing to a faster and more reliable delivery environment.
• Participate actively in agile ceremonies — sprint planning, backlog refinement, reviews, and retrospectives.
• Mentor peers on product practice and help raise the standard of the wider team.

Advanced Specialist, Product Management

Program Manager

• Design and own Pearson's enterprise AI change management strategy
• Build and run the AI Adoption Partners Programme
• Create persona-based AI literacy resources
• Craft and coordinate the internal AI change communications calendar
• Track adoption health through KPI dashboards and surveys
• Coordinate with HR, L&D, Legal, and Business Unit leaders

Advanced Specialist, Program Manager

• Manage critical sales opportunities and deliver customized client proposals.
• Mentor newer team members on technical and process challenges.
• Analyse market trends and provide input on pricing and competitive positioning.
• Execute outbound sales strategies to expand pipeline and close major deals.

Advanced Specialist, Sales

Customer Support

• Level 2 and Level 3 Escalation calls
• Directly liaising with the US (United States), EMEA (Europe, Middle East and Africa) and APAC (Asia Pacific) lines of business
• Prepare client reports
• Act as an escalation point for service-related problems
• Promote client programs and products
• Determine additional opportunities and possible operational trouble areas
• Input accurate customer information into the database
• Assist in training and monitoring call center agents to ensure quality of service
• Maintaining the SLA for different LOBs
• Reports
• Client Management
• Events handling

Associate, Customer Service

Inside Sales

• Engaging with faculty members through virtual meetings, phone calls, and email exchanges.
• Connecting with at least 15 faculty members daily using consultative sales techniques.
• Demonstrating exceptional organizational skills and follow-up capabilities.
• Maintaining accurate and timely tracking and forecasting using OneCRM (Salesforce.com).
• Collaborating closely with enterprise account-level sales professionals to promote Inclusive Access and additional services.
• Developing strategic plans at both the territory and adoption level.
• Delivering effective technology sales presentations to faculty and conducting technology training sessions for students.
• Collaborating seamlessly with customer success teams, subject matter experts, and operations to ensure the highest faculty satisfaction.
• Implementing company initiatives within your sales territory.
• Staying up-to-date with Pearson's products, platforms, and capabilities.
• Remaining informed about developments in the educational industry and market trends.
• Fostering collaboration by sharing successful strategies and tactics with colleagues at the district, regional, and national levels.
• Demonstrating a commitment to lifelong learning while actively supporting diversity, equity, and inclusion.

Inside Sales Specialist

AI Engineer

• Lead AI R&D Project Delivery
• Coordinate the planning and delivery of AI R&D projects - PoCs and prototypes that demonstrate the potential of emerging AI technologies in education.
• Turn conceptual ideas into structured, well-scoped initiatives-managing timelines, dependencies, and resources so the team can move from concept to working demo at pace.
• Own the business-as-usual (BAU) coordination of the AI R&D unit - keeping its operational rhythm, planning cycles, and reporting cadence running smoothly and predictably.
• Coordinate intake, capacity, and prioritisation across the unit’s ongoing work, keeping ways of working, tooling, and onboarding in good shape and surfacing risks early.
• Partner closely with product managers, designers, researchers, engineers, and business stakeholders to shape use cases, align on priorities, and validate feasibility.
• Facilitate conversations with non-technical audiences, translating their needs into clear scope, and R&D results into business impact.
• Manage backlogs and roadmaps in Jira and Jira Product Discovery (JPD).
• Maintain a clear view of progress, risks, and trade-offs, and keep stakeholders informed with concise, timely updates.

Lead Specialist, Project Manager – AI R&D

AI Research Scientist

• Build Prototypes That Matter
• Design and development of PoCs and prototypes that demonstrate the potential of emerging AI technologies in content generation, assessment, and innovative AI-driven personalised learning experiences.
• Translate conceptual ideas into working demos contributing to the development of both AI components for innovative concepts, while also building and demonstrating applications with fully integrated front-end interfaces and back-end systems.
• Execute R&D with Growing Independence
• Take ownership of well-scoped R&D workstreams, delivering high-quality outputs with increasing autonomy.
• Apply established standards for code quality, scalability, and experimentation. Proactively identify opportunities for improvement within your workstream.
• Collaborate Across Boundaries
• Partner with product managers, designers, researchers, and business stakeholders to understand use cases and contribute to feasibility and solution design.
• Support communication with non-technical audiences, helping translate technical work into business-relevant insights.
• Explore Emerging AI/ML
• Stay ahead of trends in ML, GenAI, LLMs, and AI tooling to identify opportunities for innovation.
• Evaluate new models, frameworks, libraries, and platforms for rapid prototyping and experimentation.
• Share insights and learnings with the broader AI community to foster continuous improvement

Advanced Specialist, AI Scientist – LLMs, Models Training, Agents

• Build Prototypes That Matter
• Lead the design and development of PoCs and prototypes that demonstrate the potential of emerging AI technologies in content generation, assessment, and innovative AI-driven personalised learning experiences.
• Translate conceptual ideas into working demos contributing to the development of both AI components for innovative concepts, while also building and demonstrating applications with fully integrated front-end interfaces and back-end systems.
• Drive R&D Leadership
• Act as a hands-on technical lead across R&D efforts, setting standards for code quality, scalability, and experimentation.
• Guide decisions and mentor junior peers through complex challenges.
• Collaborate Across Boundaries
• Partner closely with product managers, designers, researchers, and business stakeholders to shape use cases and validate feasibility.
• Facilitate conversations with non-technical audiences, translating their needs into PoC ideas, and R&D results into business impact.
• Explore Emerging AI/ML
• Stay ahead of trends in ML, GenAI, LLMs, and AI tooling to identify opportunities for innovation.
• Evaluate new models, frameworks, libraries, and platforms for rapid prototyping and experimentation.
• Share insights and learnings with the broader AI community to foster continuous improvement

Lead Specialist, AI Scientist – LLMs, Models Training and Agents

Data Scientist

• Partner with stakeholders across the business to explore high‑impact opportunities.
• Own the full lifecycle: problem framing, data discovery, feature engineering, modelling, evaluation, deployment, monitoring, and iteration.
• Build and productionize LLM features where appropriate (retrieval‑augmented generation, evaluation, safety guardrails, cost/latency optimization) on AWS.
• Contribute to DS/ML standards: experimentation, model governance, documentation, and reproducibility.
• Mentor junior scientists, work with external contractors and collaborate closely with data engineering on pipelines and data quality.

Advanced Specialist, Data Scientist

Associate

• Evaluate responses to test questions by Texas teacher candidates
• Internalize scoring standards, participate in discussions, and engage with other scorers in consensus scoring activities
• Recognize and discuss various types of bias and effect strategies to reduce personal biases in scoring
• Meet quality and productivity requirements established for the scoring program, including passing a qualifying test before scoring

Scoring Service Associate

Content Creator

• Develop and review content-specific test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments
• Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents
• Leverage AI-powered tools to support the development, review, and enhancement of assessment content, ensuring outputs meet quality and accessibility standards
• Collaborate with team members to integrate AI-generated assets in assessment workflows, providing feedback using content and educational expertise
• Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices
• Facilitate and support customer meetings and provide content assessment expertise
• Facilitate activities related to test construction and review of composed test forms
• Consult with the customer as required, including participation in planning, status, review meetings, etc.
• Work closely with test development managers, other content developers, psychometricians, and other Pearson groups
• Stay current with emerging technologies relevant to educational content creation and assessment, including AI
• Perform other duties as assigned
• Some travel required

Content Developer, English Language Arts

Engineering Manager

• Lead, manage, and scale a distributed engineering team of 5+ engineers, including senior engineers and team leads.
• Build a strong leadership bench by mentoring tech leads and emerging managers.
• Drive performance management, including goal setting, regular feedback, and career development plans.
• Foster a culture of ownership, accountability, psychological safety, and continuous learning.
• Manage hiring, onboarding, and team capacity planning to support business growth.
• Ensure high levels of team engagement, retention, and productivity across geographies.
• Own end-to-end delivery for the Insights & Recommendations domain.
• Establish predictable execution rhythms, ensuring on-time, high-quality releases.
• Partner with Product, Design, and Analytics to translate strategy into clear engineering roadmaps.
• Identify risks early and proactively remove organizational, technical, or process bottlenecks.
• Drive operational excellence, including metrics, KPIs, and continuous improvement initiatives.
• Provide architectural oversight for data-driven applications, analytics pipelines, and web platforms.
• Guide teams on best practices in SQL, data systems, ReactJS, and Java-based services.
• Ensure scalable system design, performance optimization, and reliability.
• Lead technical design reviews and promote sound engineering decisions across teams.
• Champion Agile best practices across multiple teams (planning, backlog management, retrospectives).