Pearson VUE

Account Executive

• Drive Sales Growth
• Meet or exceed territory revenue and subscription targets by expanding adoption of Pearson’s digital, print, and service solutions across assigned accounts
• Build and maintain a healthy pipeline of competitive opportunities using market intelligence, customer insights, and disciplined sales execution
• Accelerate the adoption of subscription-based and Inclusive Access solutions that improve student affordability and access
• Execute key selling cycles, including back-to-school campaigns, to increase student engagement and drive market share growth
• Build Customer Relationships
• Develop trusted relationships with faculty, department leaders, and institutional stakeholders by understanding their instructional goals and challenges
• Engage customers through virtual meetings, phone, and email using consultative selling techniques to uncover needs and recommend tailored solutions
• Deliver presentations, product demonstrations, and student-facing technology training that support successful adoption
• Collaborate with campus bookstores and administrators to maximize sell-through and implementation success
• Execute with Discipline and Collaboration
• Partner closely with Account Executives, Customer Success, subject matter experts, and operations teams to support program-wide and institution-wide opportunities
• Maintain accurate pipeline management and forecasting in Salesforce (OneCRM)
• Develop territory and adoption-level plans to prioritize opportunities and maximize results
• Stay current on Pearson’s products, platforms, capabilities, and higher education market trends
• Contribute to a collaborative and inclusive team environment by sharing insights and supporting continuous learning

Higher Education Special Market Sales Representative – Advanced Associate

General Counsel

• Lead the drafting, review, and negotiation of a broad range of agreements, including:
• Customer contracts
• Vendor agreements
• Software and technology agreements
• Ensure all contracts align with legal and regulatory requirements while proactively identifying and mitigating risk
• Partner with internal teams to gather key inputs and support the preparation of legal documentation
• Monitor business practices to ensure ongoing compliance with contractual and legal obligations
• Apply current legal developments to evolving business needs and contract structures
• Act as a trusted advisor to internal stakeholders and senior legal leadership
• Manage relationships with external counsel, clients, vendors, and third parties
• Communicate clearly and effectively during negotiations and legal discussions
• Support legal research initiatives and contribute to projects in emerging areas of law
• Maintain, organise, and improve legal templates, agreements, and documentation processes

Advanced Specialist, Legal Counsel – Contract Management

Sales

• Driving sales in their territory by leveraging deep knowledge of Clinical Assessment products.
• Providing tailored solutions to customers.
• Acting as a trusted advisor to Clinicians and Healthcare professionals.
• Supporting Clinicians with screening, evaluations, and assessments.
• Achieving annual territory revenue targets.
• Anticipating customer needs and providing pre-sales consultation.
• Negotiating with customers and offering support for technology integration.
• Promoting and selling Clinical products to psychologists and related professionals.

Sales Specialist

Inside Sales

• Support the promotion and sale of Pearson vocational qualifications and digital resources across the region, contributing directly to revenue targets
• Manage day‑to‑day customer interactions, resolving queries proactively, and ensuring a consistently positive customer experience
• Enable sales and marketing activities by supporting reporting, purchasing, vendor coordination, and event execution (e.g., conferences and exhibitions)
• Partner with sales colleagues on key account planning and high‑value prospect support to drive growth
• Build and maintain accurate sales pipeline reporting using Pearson systems and CRM tools
• Continuously strengthen your product and market knowledge to present compelling solutions to customers

Associate, Inside Sales

Product Manager

• Develop strong ties with business and technology stakeholders to understand the context of the UK qualifications division to co-create solutions to business problems.
• Ensure customer requirements are captured and documented, maintaining appropriately sized and prioritised backlogs for delivery into a release.
• Work with business and technology colleagues to ensure requirements are in line with strategy, will drive business improvement and are clear and fully understood.
• Work with technology teams to deliver refined requirements to time and budget, and deliver the business benefit outlined in the business case.
• Provide a point of contact between business stakeholders and technology teams – including development progress updates.
• Ensuring demonstrations of progress are provided to stakeholders and user feedback is used to inform continuous improvement.
• Own the product vision, strategy, and roadmap to ensure the team builds valuable, viable solutions.
• Drive efforts to uncover and validate customer problems, write Market Requirements Documents (MRDs) and Product Requirements Documents (PRDs).
• Define and map existing and target business processes.
• Ensure all analytical artefacts are produced in a consistent and timely manner with a high degree of accuracy and completeness.
• Consider functional and non-functional requirements for any proposed solution.
• Work as part of a project team to deliver projects to schedule whilst ensuring deliverables remain in line with strategy and within defined scope.
• Track and analyze product performance to ensure solutions deliver the intended value.

Product Management Specialist

People Operations

• Manage complex HR inquiries and issues escalated from digital support channels, ensuring timely, accurate, and high-quality resolution.
• Provide guidance to employees and managers on HR policies, procedures, and programs, helping ensure clarity, consistency, and compliance.
• Own case management activities in the ticketing system, documenting interactions, tracking progress, and meeting established service levels.
• Maintain accurate employee data in HR systems and generate reports that support compliance, analysis, and decision-making.
• Partner closely with HR Business Partners, Payroll, Benefits, and other teams to resolve employee matters and identify opportunities to improve HR shared services processes.
• Provide real time HR support to U.S. population via inbound calls and support global employees through chat, delivering timely, accurate, and customer-focused assistance.

People Support Specialist

• Meet or exceed territory revenue and subscription targets by expanding adoption of Pearson’s digital, print, and service solutions across assigned accounts
• Build, manage, and advance a strong pipeline of competitive opportunities using market intelligence, customer insights, and disciplined sales execution
• Accelerate the adoption of subscription-based and Inclusive Access solutions that improve student affordability and access
• Execute key selling cycles, including back-to-school campaigns, to increase student engagement and drive market share growth
• Develop trusted relationships with faculty, department leaders, and institutional stakeholders by understanding their instructional goals and challenges
• Engage customers through virtual meetings, phone, and email, using consultative selling techniques to uncover needs and recommend tailored solutions
• Deliver compelling presentations, product demonstrations, and student-facing technology training that support successful adoption
• Collaborate with campus bookstores and administrators to maximize sell-through and implementation success
• Partner closely with Account Executives, Customer Success, subject matter experts, and operations teams to support program-wide and institution-wide opportunities
• Maintain disciplined pipeline management and accurate forecasting in Salesforce (OneCRM)

Higher Education Sales Representative – Specialist

QA Engineer

• Act as a primary point of contact for families enrolled in a Connections Academy or Pearson Online Academy program.
• Report to the Supervisor of Quality Assurance Management as a part of the Enrollment Operational Enablement Department.
• Review and evaluate customer interactions related to enrollment workflows using established quality standards and scorecards.
• Identify root causes of quality defects and support continuous improvement initiatives.
• Partner with Teams to drive effective resolution behaviors through coaching.
• Document findings and provide actionable insights to reinforce systemic issues.

Quality Assurance Analyst

Full-stack Engineer

• Design, build, and maintain data-intensive web applications used across statewide contracts
• Develop backend services in Java, with a strong emphasis on well-designed, well-documented APIs
• Build modern, responsive user interfaces using Vue.js
• Work with large datasets, focusing on performance, scalability, and reliability
• Collaborate closely with product managers, QA, and other engineers to deliver high-quality features
• Write and maintain automated tests (unit, integration, and API tests)
• Participate in performance testing, profiling, and tuning (or develop those skills with guidance)
• Review code, contribute to design discussions, and continuously improve engineering practices

Senior Software Engineer

• Run sprints with internal and external engineering teams, to drive AI innovation and rapid experimentation with a data driven, learning hungry mindset
• Build working product prototypes and features in collaboration with engineering teams
• Develop compelling business cases and integration roadmaps for AI initiatives
• Help teams solve complex technical challenges and drive modernisation efforts
• Coach teams on product management best practices, discovery methods, and ways of working
• Facilitate discovery sessions and help teams integrate discovery into their backlogs, helping teams manage parallel tracks of discovery and execution
• Guide teams in developing high-quality MRDs, PRDs, and refining work into shippable iterations
• Flex between hands-on execution and coaching to build team capabilities
• Embed into business units to support customer-centric roadmaps and strategic planning
• Role model interactions with engineering, design and other stakeholders
• Help enable the change to new ways of working and practices that make a difference
• Help teams refine work into reasonable chunks and maintain effective backlogs
• Support continuous process improvement and practice optimization
• Identify and implement practices to optimize product development cycles

Principal, Product Management

Manager

• Build and lead a high-performing team (4-6) of Data Integration Analysts located across the country.
• Partner with each Data Integration Analyst to establish working agreements with each school.
• Review project updates to coach analysts and provide quality assurance throughout the reporting process.
• Support Data Integration Analysts’ career navigation and development by clarifying role expectations.
• Lead data-reporting projects across multiple PVS and Connections Academy locations.
• Identify and implement changes that result in process improvements and efficiencies.
• Create and maintain SQL queries and Power BI reports to support state reporting and corporate requirements.
• Communicate regularly with colleagues, your manager, and school personnel on priorities, risks, and deliverables.
• Develop and implement innovative solutions that improve efficiency and quality.

Team Manager, Data Quality

• Meet or exceed weekly, monthly, and seasonal sales targets through the successful adoption of course-based and digital learning solutions
• Build, manage, and advance a strong pipeline of competitive opportunities using market intelligence, customer insights, and data-driven prioritization
• Identify, develop, and close new business opportunities through a blend of in-person customer engagement and virtual selling strategies
• Execute disciplined sales strategies and account plans designed to drive market share growth and long-term customer value
• Develop trusted relationships with instructors, department leaders, and institutional decision-makers by understanding their goals, challenges, and evolving instructional needs
• Deliver compelling presentations, consultative recommendations, and tailored solutions aligned to customer and learner needs
• Partner closely with local teams and cross-functional stakeholders to strengthen pipeline development, customer engagement, and sales execution
• Maintain disciplined pipeline management and accurate CRM reporting to support forecasting and business planning
• Leverage sales tools, analytics platforms, and customer insights to improve efficiency, prioritization, and sales effectiveness.

Advanced Specialist, Sales Representative

Customer Success Manager

• Manage a portfolio of Growth accounts post‑onboarding, focused initially on Credly, using defined Customer Success playbooks and engagement frameworks.
• Support customers through early‑to‑mid lifecycle adoption by reinforcing best practices, key use cases, and product value aligned to customer goals.
• Conduct structured customer touchpoints (check‑ins, enablement sessions, adoption reviews, business reviews, etc) to ensure continued progress and engagement.
• Monitor product usage, engagement signals, and health indicators to identify risks and take proactive action.
• Address common customer questions and challenges, escalating more complex issues cross‑functional partners (Support, Engineering, etc) as needed.
• Partner with Sales, Support, Product, and Customer Enablement to ensure consistent execution across the customer lifecycle.
• Maintain accurate account documentation, activity tracking, and health updates within CRM and Customer Success systems.
• Support renewal readiness by ensuring customers are actively using the product and clearly understand the value they are receiving.

Customer Success Specialist

Program Manager

• Supports the delivery and improvement of curriculum products by consolidating feedback, maintaining demo user accounts and materials lists, and identifying process enhancements.
• Drive product accuracy through attention-to-detail, opportunities for AI efficiency, and course catalog upkeep.
• Will be responsible for understanding our proprietary learning management system, authoring tools, and applications that are central to our daily workflow, including Jira, Microsoft Suite, and Smartsheet.
• Consolidate feedback from multiple sources to inform curriculum product improvements and feature development.
• Maintain demo user details for new curriculum releases, ensuring conditions for successful rostering are met and teachers have access to timely updates.
• Identify process improvements and opportunities for AI to streamline product accuracy, especially in materials and text details associated with courseware.
• Audit course catalog details for accuracy and clarity in specific states for partner schools and programs.
• Support reporting queries tied to licensed courseware.
• Facilitate team processes to ensure curriculum is represented with timely product showcases, school communications, and teacher resources.

Associate, Curriculum Product Program Management

Content Creator

• Communicate effectively with content development team, product development cross-functional agile team members, and members of product management
• Contribute to the creation and refinement of curriculum development user stories
• Consult with and support teachers in the creation and implementation of curriculum
• Contribute to ELA K-12 course development, which consists of course maps, learning objectives, learning objects, and activities to meet specific state and/or national standards
• Develop and revise K-5 ELA curriculum and assessments aligned to research-based literacy instruction
• Apply knowledge of the Science of Reading to evaluate instructional materials, ensuring alignment to evidence-based practices and state literacy expectations
• Works with a cross-functional Agile team to complete projects and features
• Works with the Product Development managers to ensure the development of high-quality curricula and resources
• Proposes and implements new ways of working or procedures within own area
• Negotiates resources within the team and may negotiate across teams to agree on common objectives
• Maintains effective relationships within own and related areas