Pearson VUE

Affiliate Manager

• Own and manage delivery for strategic accounts, ensuring delivery excellence.
• Contribute to customer solutions and Statements of Works to ensure feasible delivery and maximum value for customers.
• Lead all active contracts across the customer’s enterprise portfolio with a comprehensive, 360-degree view of progress, value, and risk.
• Turn 360-degree customer intelligence and insights from the customer’s active portfolio, into suggestions for new product enhancements, customer sales opportunities and operational efficiencies.
• Forge strong relationships with customers, internal teams, and partners to drive seamless solution delivery and enhance customer success.
• Embed mandated governance forums and quality controls as set out by the Delivery Partner team; such as Quarterly Review Boards, Steering Committees and Go/No-Go forums, supported by customer performance metrics.
• Ensure all activities adhere to contractual agreements, scope, and specified deliverables; evaluate, document, and gain agreement to all scope changes with commercial impact.
• Contribute to the Delivery ways of working and processes.

Lead Specialist, Delivery Partner

Full-stack Engineer

• Design, develop, and maintain frontend applications using React and TypeScript.
• Build and optimize backend services using Java (Spring Boot), Python, and/or Go.
• Develop and integrate RESTful APIs and GraphQL services, including composition/BFF layers.
• Build and manage cloud-native solutions using AWS services such as Lambda, ECS, S3, SQS/SNS, AppSync, DynamoDB, and Step Functions.
• Implement and maintain CI/CD pipelines for automated build, test, and deployment.
• Design and manage infrastructure using CloudFormation (Infrastructure as Code).
• Optimize applications for performance, scalability, reliability, and security.
• Monitor and troubleshoot applications using AWS CloudWatch.
• Ensure accessibility compliance (WCAG, ARIA) and frontend best practices.
• Collaborate with product, design, and platform teams in an agile development environment.
• Participate in code reviews, design discussions, and technical decision-making.

Senior Software Engineer

Content Creator

• Develop and review content-specific test items and stimuli, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments
• Generate and implement asset specifications, item development plans, test blueprints, test designs, and other ancillary documents
• Develop items and assessments based on accessibility considerations
• Leverage AI-powered tools to support the development, review, and enhancement of assessment content, ensuring outputs meet quality and accessibility standards
• Collaborate with and train team members to integrate AI-generated assets in assessment workflows, providing feedback using content and educational expertise
• Select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices
• Facilitate customer meetings related to item and passage review, data review, test construction, review of composed test forms, achievement-level descriptors, standard setting, and technical advisory committees
• Collaborate with internal teams and customers as an assessment expert
• Contribute to proposal solutions through drafting test designs and authoring text
• Lead teams of Assessment Specialists in the design and implementation of high-stakes assessment programs
• Work closely with test development managers, other content developers, psychometricians, and other Pearson groups
• Stay current with emerging technologies relevant to educational content creation and assessment, including AI
• Perform other duties as assigned
• Some travel required

Advanced Specialist, Content Developer – Social Studies

Advanced Specialist, Content Developer – English Language Arts

Product Manager

• Own and evolve the product vision, strategy, and outcome-based roadmap for the Q-global application, aligning it with business goals and customer needs.
• Lead continuous product discovery alongside design and engineering, regularly engaging with customers and stakeholders to identify, validate, and prioritize the most valuable problems to solve.
• Collaborate within the 4-in-the-box model (with Product Design, Engineering, and Scrum Master) to ensure shared ownership of outcomes, strong team alignment, and fast, high-quality decision-making across the product lifecycle.
• Translate strategy and customer insights into clearly articulated problems, desired outcomes, and success metrics, working with the team to shape solutions and maintain a prioritized backlog aligned to outcomes.
• Define success metrics, ensure proper instrumentation is in place, track KPIs, and make data-driven decisions to inform trade-offs, and iteratively improve product outcomes.
• Communicate product updates, vision, and progress to internal and external stakeholders. Drive alignment through clear prioritization decisions and transparent trade-offs aligned to business objectives.
• Stay informed on industry trends, competitor activities, and market demands, leveraging insights to keep the product ahead of the competition.

Advanced Specialist, Product Manager

Account Manager

• Contribute to the development and execution of U.S.-focused strategic marketing initiatives that position Pearson as a trusted partner to university leadership, systems, and government-adjacent stakeholders
• Shape and evolve U.S. messaging and positioning for Pearson’s pan-portfolio higher education offering, tailored to institutional and public-sector needs
• Apply and adapt global thought leadership into market-relevant narratives, content, and campaigns aligned to U.S. policy, funding, and institutional priorities.
• Develop strategic messaging frameworks, toolkits, and guidance that support geo and segment marketing teams in effective local execution
• Support strategic partnership pursuits, proposals, and large-scale opportunities by aligning marketing inputs to sales and business development needs
• Partner with the Events team to inform U.S. event strategy and content for senior institutional and government audiences
• Collaborate cross-functionally with U.S. sales, product marketing, and global stakeholders to ensure alignment and clarity
• Track and assess marketing effectiveness across awareness, engagement, and commercial influence, contributing insights to inform future strategy
• Provide informal mentorship and guidance to specialists and peers through subject-matter expertise and best-practice sharing

Advanced Specialist, Strategic Partnerships

Communications

• Serve as senior communications advisor to regional leaders, providing counsel on media strategy, executive positioning, thought leadership, and crisis management.
• Drive external media relations, proactive storytelling campaigns, including advising on influencer programmes and thought leadership campaigns.
• Partner closely with the LATAM CEO, developing strategic content such as speeches, op‑eds, press releases, and social media campaigns.
• Navigate sensitive issues with speed and judgment, ensuring consistency of message and protection of Pearson’s reputation.
• Oversee the LATAM agency of record, ensuring strong performance and clear return on investment.
• Actively collaborate with global and functional teams to align regional efforts with broader business priorities.
• Support internal communications initiatives that align employees with Pearson’s strategy and culture.

Principal – Corporate Communications

• Develop and review content-specific test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments
• Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents
• Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices
• Facilitate and support customer meetings and provide content assessment expertise
• Facilitate activities related to test construction and review of composed test forms
• Consult with the customer as required, including participation in planning, status, review meetings, etc.
• Work closely with test development managers, other content developers, psychometricians, and other Pearson groups
• Perform other duties as assigned
• Some travel required

Content Developer, English Language Arts

Advanced Specialist, Content Developer – Mathematics

Cloud Engineer

• Help build secure, scalable platforms that power meaningful learning experiences worldwide.
• Strengthen scalability, robustness, observability and security of multi-cloud platform services such as CICD, Kubernetes, API Gateway, Auth services, Databricks and CubeJs and internal tools.
• Build and Enhance platform services to enable engineering teams at scale.
• Stay abreast of changes in technologies, implementing fit for purpose solutions.
• Documenting and sharing solutions across Pearson technical group.
• Collaborate with product managers, product designers, security, other engineers to provide deep experience in technical implementation.

Cloud Engineer II

Customer Support

• Lead day-to-day administrative operations ensuring tasks are completed on time
• Oversee vendor management, SLAs, and annual maintenance agreements
• Drive procurement operations including planning, purchase orders, inventory, and logistics
• Serve as a central point for customer servicing supporting students and external partners
• Resolve complex customer queries across Edexcel, BTEC, and PTE
• Manage financial operations including expense claims and bank processes
• Maintain reporting dashboards and prepare regular reports

Advanced Specialist, Customer Service Enablement PSQ Selling

Sales

• Drive go‑to‑market (GTM) sales strategy aligned to vocational skills and higher education opportunities in Sri Lanka.
• Analyze local market dynamics, competitor activity, regulatory landscapes, and technology trends across skills and higher education.
• Map and engage the ecosystem of institutions, training providers, government initiatives, and private sector partners.
• Identify and penetrate untapped market segments in collaboration with colleagues and the reporting manager.
• Position Pearson ELS solutions effectively by understanding competitive landscapes and articulating clear value propositions and USPs.
• Build and maintain a strong pipeline of qualified leads through outbound outreach, networking, industry events, and inbound inquiries.
• Use CRM tools and sales data to track engagement, manage pipelines, and prioritize follow‑ups.
• Establish relationships with key decision‑makers and influencers, including deans, department heads, program directors, and procurement teams.
• Conduct consultative discovery conversations to understand institutional goals, pain points, and operational constraints.
• Demonstrate deep product knowledge across curriculum, technology, accreditation, and learner outcomes.
• Tailor proposals and presentations aligned to strategic priorities, regulatory requirements, and budget considerations.
• Position offerings as solutions supporting workforce readiness, employability, digital transformation, and lifelong learning.
• Deliver engaging product demonstrations, workshops, and webinars for educators, administrators, and institutional stakeholders.
• Showcase success stories, pilot programs, and case studies to build confidence and adoption.
• Act as a subject‑matter expert by staying current on pedagogy, digital learning tools, and industry certifications.
• Prepare and present proposals, pricing, and contracts in collaboration with internal Pearson teams.
• Manage objections, stakeholder alignment, and negotiations through to deal closure.
• Oversee the full sales cycle from initial contact to signed agreement and handover to implementation teams.
• Maintain long‑term client relationships, acting as a trusted advisor and primary point of contact post‑sale.
• Identify opportunities for upsell and cross‑sell as partner needs evolve.
• Work closely with product, marketing, operations, stakeholder relations, progression & recognition, and government relations teams as required.
• Share market intelligence and feedback to inform GTM strategy and product development.
• Ensure compliance with all regulatory, ethical, privacy, and accessibility requirements.
• Track performance metrics, report on pipeline and revenue, and apply insights from win/loss analysis to improve outcomes.

Sales Specialist

People Operations

• Handle complex HR inquiries and issues escalated from the Digital Assistant support.
• Provide accurate and timely responses to HR-related queries through various communication channels (e.g., phone, email, ticketing system).
• Interpret and provide guidance on HR policies, procedures, and programs.
• Assist employees and managers in understanding HR processes and ensure compliance with company policies.
• Maintain and update employee records in HR systems.
• Generate and analyze HR reports to support decision-making and compliance requirements.
• Manage and track HR cases using the ticketing system, ensuring all cases are resolved within established SLAs.
• Document and maintain detailed records of interactions and resolutions.
• Identify opportunities for process improvements within the HR Shared Services function.
• Collaborate with HR teams to implement best practices and streamline HR processes.
• Work closely with HR business partners, Payroll, Benefits, and other departments to resolve employee issues.
• Participate in team meetings and contribute to ongoing training and development initiatives.

People Support Specialist

Ecommerce

• Lead a matrixed, cross-functional web testing team to define and operationalize workflows required to successfully execute CRO tests and optimizations.
• Develop the web testing & personalization strategy & roadmap; oversee the entire testing process from beginning to end and from ideation through analysis and reporting.
• Partner with Analytics & Insights team to establish and track KPIs and develop reporting and analysis of experiments.
• Partner and continuously align with other web business owners across the website & performance marketing teams to ensure projects are prioritized within the overall web roadmap and that achieve the organization's objectives.
• Execute and make key decisions on A/B testing, multivariate testing, lead generation form testing, and site personalization to improve user experience and increase site conversion rates.
• Serve as a strategic subject matter expert (SME) on CRO, web testing, and all things website performance.
• “Tell a good story” – translate the empirical learnings from experiments into a compelling story geared toward action and impact for senior leadership.
• Manage testing and personalization platforms.
• Create and lead a CRO ‘Center of Excellence’ to align A/B testing initiatives across all marketing channels to share best practices and foster collaboration and coordination across marketing experiences.
• Manage and oversee any vendor or outsourced partner relationships and ensure that these partnerships contribute toward achieving CRO program goals.
• Work closely with the Web Design & Development team to align on UX testing needs, as well as coordinate the implementation and deployment of winning experiments and variations to web properties.
• Other responsibilities as assigned by the line manager.

Advanced Specialist, Ecommerce

• Own and evolve the product vision, strategy, and outcome-based roadmap for the iOS assessment application, aligning it with business goals and customer needs.
• Lead continuous product discovery alongside design and engineering, regularly engaging with customers and stakeholders to identify, validate, and prioritize the most valuable problems to solve.
• Collaborate within the 4-in-the-box model (with Product Design, Engineering, and Scrum Master) to ensure shared ownership of outcomes, strong team alignment, and fast, high-quality decision-making across the product lifecycle.
• Translate strategy and customer insights into clearly articulated problems, desired outcomes, and success metrics, working with the team to shape solutions and maintain a prioritized backlog aligned to outcomes.
• Define success metrics, ensure proper instrumentation is in place, track KPIs, and make data-driven decisions to inform trade-offs, and iteratively improve product outcomes.
• Communicate product updates, vision, and progress to internal and external stakeholders. Drive alignment through clear prioritization decisions and transparent trade-offs aligned to business objectives.
• Stay informed on industry trends, competitor activities, and market demands, leveraging insights to keep the product ahead of the competition.