Pearl West

Supply Chain

• Support inventory planning, sourcing coordination, and supply chain operations.
• Research and identify suppliers and manufacturers.
• Coordinate with suppliers on pricing, MOQs, lead times, and samples.
• Monitor inventory levels and prepare purchase orders.
• Track inbound shipments and coordinate with 3PLs and warehouses.
• Assist with data entry, audits, and documentation across workflows.

Senior Supply Chain Associate

Influencer Marketing

• Own Creator Acquisition Strategy for TikTok Shops: Build a high-performing network of creators who can drive revenue on TikTok Shops, including affiliates, influencers, and UGC talent.
• Grow TAP & Creator Agency Partnerships: Identify and develop deep relationships with TAPs (TikTok Agency Partners) and third-party creator agencies. Expand these partnerships into scalable deal flow, consistent performance, and content output.
• Put Top Creators on Retainer & Commission Models: Secure creators on monthly retainers, hybrid commission models, or CPA arrangements. Build loyalty and ensure consistent product promotion.
• Sourcing & Recruitment: Leverage internal tools, creator marketplaces, agency networks, and social media to recruit net-new creators weekly. Build and manage a structured creator pipeline with performance tracking.
• Campaign Execution & Briefing: Manage full-funnel execution from content brief development to creator onboarding, delivery timelines, and product fulfillment.
• Community Building & Retention: Create and nurture an engaged creator community through Slack, Discord, or private groups. Offer training, perks, and feedback loops to drive motivation and retention.
• Performance Tracking & Optimization: Analyze individual creator performance (CTR, CPA, ROAS), deliver feedback, and adjust strategy. Focus on scalable wins and rapidly eliminate underperformers.
• Cross-Functional Alignment: Work closely with growth, creative, and media teams to plug top-performing content into paid campaigns, whitelisting, and top-of-funnel strategy

Creator Manager – Influencer Growth Engine

Account Manager

• Identify up-and-coming creators across YouTube, Instagram, and TikTok—especially in fitness, wellness, health, and performance niches.
• Build curated lists of high-potential creators per week who align with our brand aesthetics, values, and customer psychographics.
• Analyze creator engagement, audience quality, content style, and growth velocity to determine breakout potential.
• Collaborate with internal teams to align creator selections with product launches, brand campaigns, and category goals.
• Source relevant creator contact details and support outreach or intros to facilitate partnerships.
• Stay on top of platform trends, subcultures, and emerging content formats.

Director of Influencer and Ambassador Partnerships

Ecommerce

• Conduct deep product research to identify compelling USPs and unique mechanisms
• Write landing pages, ads, and email campaigns that convert across eCommerce platforms
• Use AI tools like Claude AI and ChatGPT to improve speed and efficiency without compromising quality
• Analyze performance data and A/B test different messaging angles
• Collaborate with design and marketing to ensure aligned visuals and copy
• Deliver polished, research-backed copy assets on time and optimized for impact

Project-Based Direct Response Copywriter – E-Commerce, AI, Research Focus

Performance Marketing

• Own Meta, Google, TikTok, AppLovin, and Snapchat for paid customer acquisition
• Lead a team responsible for creative strategy, production, and testing
• Full P&L accountability for DTC new customer revenue
• Scale daily Meta spend to $100K+ while hitting target ncROAS
• Launch a statistical testing framework with clear win criteria

VP of Performance Marketing

Growth Marketing

• Own the entire new customer acquisition engine
• Manage and scale paid media across various platforms
• Lead ad creative process, including brief creation and testing
• Oversee landing pages, customer funnels, and post-purchase upselling
• Deliver data-driven reports and updates to the CEO

Head of Growth

• Support inventory planning, sourcing coordination, and day-to-day supply chain operations across brands
• Coordinate with suppliers on pricing, MOQs, lead times, samples, and production timelines
• Maintain and update inventory dashboards, trackers, and forecasting spreadsheets
• Assist with data entry, audits, and documentation across sourcing and supply chain workflows

Customer Support

• Respond promptly to customer inquiries via Freshdesk (email and chat)
• Conduct outbound calls to follow up on inquiries, provide solutions, and resolve concerns with professionalism and empathy
• Handle order updates, returns, exchanges, refunds, and product inquiries
• Coordinate with internal teams and 3PL partners to resolve shipping or fulfillment issues
• Maintain accurate and complete customer interaction records
• Identify recurring issues and suggest improvements to processes or templates
• Meet or exceed performance targets for response time, resolution rate, and customer satisfaction
• Perform other customer experience–related tasks as assigned

Senior Supply Chain Associate

Creator Manager – Influencer Growth Engine

Director of Influencer and Ambassador Partnerships

Project-Based Direct Response Copywriter – E-Commerce, AI, Research Focus

VP of Performance Marketing

Head of Growth

Senior Supply Chain Associate

Customer Service Representative