Pearce Services

Manager

• Build and lead the team that executes flawlessly; scaling teams, systems and processes that deliver customer delight and healthy margins.
• Own the execution of work orders and projects.
• Accountable for everything technicians do, ensuring safety and quality. Customer experience and profitability is your outcome.
• Responsible for 2 countries, 7 regions, and nearly 300 technicians.
• Recruit, develop and lead field service managers to operate a customer-centric organization.
• Seek long-term solutions and implement processes that simplify a complex industry.
• Precisely manage subcontractors to high standards.
• Build a field service team that is the standard of excellence within the EV industry.

Senior Manager, EV Field Services

Field Engineer

• Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment.
• Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices.
• Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.
• Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards.
• Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services.
• Complete service reports, maintenance documentation, and customer communications accurately and professionally.
• Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery.
• Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge.
• Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements.
• Support additional field service activities as business and customer needs evolve.

Experienced Critical Power Field Technician – UPS Field Engineer

Experienced Critical Power Field Technician, UPS Field Engineer

• Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment.
• Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices.
• Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.
• Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards.
• Complete service reports, maintenance documentation, and customer communications accurately and professionally.
• Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery.
• Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge.

Technician

• Performing up-tower repairs and diagnostics on medium & major components including Generator Bearings, Generator Slip Rings, Rotor & Stator Cables, Gearbox HSS replacement, HSS bearings, IMS replacement, IMS bearings, Yaw Drive Repair/Exchange, Generator Exchanges & Trunnion Pin Repairs.
• Carry out daily tasks such as cleaning, organizing, minor assembly, minor service & troubleshooting.
• Climbing vertically at least 300ft.
• Maintain certifications in all areas required by the position.
• Conduct safe and efficient repairs to all Wind Turbine electrical systems.
• Detailed knowledge and skill in generators, converters, controllers, and electrical equipment.
• Ability to read and interpret schematics by various Wind Turbine manufacturers.
• May be required to perform LOTO (Lock Out Tag Out) of equipment as an Authorized Person.
• At times, may be required to support lifting operations following skills verification of Large Components.

Wind Technician

• Conduct maintenance of equipment (fueling, lubrication, etc.)
• Operate a motor vehicle safely and legally per the PEARCE Renewables Employee handbook and insurance requirements.
• Complete and maintain required company and client documentation and records, using computer-based service reporting tools and procedures.
• Clean and organize tools, equipment, and work area including sweeping, wiping oil, grease, solvent spills.
• Perform other daily work requirements as directed by supervisor with general supervision.

Field Service Technician I

• Support lifting operations of equipment at heights over 250’.
• May be required to oversee lifting operations following skills verification of large components and ability to create, review, correct, and amend lifting plans.
• Conduct safe and efficient repairs to all Wind Turbine electrical systems.
• Operate under properly performed Lock Out Tag Out (LOTO) conditions and possibly as an Authorized Person.
• Conduct pre-task planning, Job Hazard Analysis (JHAs), and Risk Assessments (RAs), and daily safety discussions.
• Interact with vendors and customers in a professional manner.
• Properly document all work in a variety of electronic formats and provide feedback to the Safety and Quality department for business improvements.

Experienced MCE Wind Technician

• Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment
• Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair
• Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation
• Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email
• Perform work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment, switching gear, and other equipment, including but not limited to falls, electric shock, falling objects, and traffic; use safety equipment and utilize safety practices; attend and participate in all designated safety and training meetings

Generator Technician

Engineer

• Lead the end-to-end engineering of complex outside plant programs
• Set the technical direction for fiber/copper builds
• Mentor junior engineers and drive cross-functional coordination
• Ensure compliance with NESC, client specifications, and Pearce standards
• Build job budgets and forecasts

OSP Engineer III

Experienced MCE Wind Technician – All Platforms

• Lead team members by supporting lifting operations of equipment at heights over 250’.
• Oversee lifting operations following skills verification of large components and ability to create, review, correct, and amend lifting plans.
• Conduct safe and efficient repairs to all Wind Turbine electrical systems.
• Perform Lock Out Tag Out (LOTO) of equipment as an Authorized Person.
• Conduct pre-task planning, Job Hazard Analysis (JHAs), and Risk Assessments (RAs), and daily safety discussions.
• Interact with vendors and customers in a professional manner.
• Properly document all work in a variety of electronic formats and provide feedback to the Safety and Quality department for business improvements.

Advanced MCE Technician

General

• Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems
• Conducting performance checks and regular maintenance on generators
• Install fuel and water supply lines, pumps, electrical wiring and controls
• Responding promptly to Power/Generator alarms; ability to be on call 24/7
• Performing work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment

Financial Planning and Analysis

• Partner with finance and operations leadership to analyze business performance and identify opportunities for operational efficiency, cost savings, and process improvements.
• Support monthly, quarterly, and annual forecasting processes by developing analyses, validating assumptions, and providing actionable insights.
• Prepare and maintain weekly, monthly, and quarterly financial and operational reporting packages for leadership.
• Develop ad hoc analyses and deep-dive reporting to support strategic initiatives and business decision-making.
• Collaborate with the Data Analytics team to automate reporting, improve data accessibility, and enhance dashboard capabilities.
• Gather, organize, validate, and reconcile data from multiple systems to ensure reporting accuracy and consistency.
• Perform margin, profitability, and cost analyses to identify trends and opportunities for improved business performance.
• Learn and become a subject matter expert in business systems, reporting platforms, and financial data sources.
• Assist in the development and maintenance of reports, dashboards, and key performance indicators (KPIs).
• Support cross-functional teams by translating data into clear business recommendations and actionable insights.
• Promote reporting standardization, process improvements, and best practices across business units.
• Present findings and recommendations in a concise and meaningful way to both financial and non-financial stakeholders.
• Perform additional duties and special projects as assigned.

Financial Analyst

• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
• Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
• Perform remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
• Provide excellent customer service and upsell products.
• Field troubleshooting calls from customers to a satisfactory resolution.
• Quickly respond to critical situations.
• Teach and mentor crew members on proper techniques for site work.
• Isolate hardware, software, and interface malfunctions using test equipment.

Senior Manager, EV Field Services

Experienced Critical Power Field Technician – UPS Field Engineer

Experienced Critical Power Field Technician, UPS Field Engineer

Experienced Critical Power Field Technician – UPS Field Engineer

Wind Technician

Field Service Technician I

Experienced MCE Wind Technician

Generator Technician

OSP Engineer III

Experienced MCE Wind Technician – All Platforms

Advanced MCE Technician

Generator Technician

Generator Technician

Financial Analyst

Critical Power Field Technician – UPS Engineer