Experienced Critical Power Field Technician, UPS Field Engineer

Pearce Services

Experienced Critical Power Field Technician providing UPS systems maintenance and services. Supporting customers with technical expertise in Garden City, NY and surrounding areas.

Posted 7/8/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $50 per hourWebsite

About the role

Key responsibilities & impact

Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment.
Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices.
Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.
Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards.
Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services.
Complete service reports, maintenance documentation, and customer communications accurately and professionally.
Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery.
Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge.
Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements.
Support additional field service activities as business and customer needs evolve.

Requirements

What you’ll need

Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are highly encouraged to apply.
Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure.
Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred.
Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies.
Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools.
Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures.
Strong customer-facing communication skills with the ability to explain technical findings, recommendations, and corrective actions to both technical and non-technical stakeholders.
Proven commitment to safety, quality workmanship, and professional accountability.
Valid driver's license and willingness to travel within the assigned service territory, including occasional overnight travel as required.

Benefits

Comp & perks

Health insurance
401k with employer match
Paid time off
Tuition reimbursement
Professional development courses
Performance bonuses
Referral bonuses
Production incentives
Company vehicle
Per diem for qualifying travel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Preventive MaintenanceElectrical Schematics InterpretationAC and DC Electrical TheoryPower Distribution SystemsBattery TestingFailure AnalysisLifecycle Replacement ServicesTechnical DocumentationTroubleshooting TechniquesField Training Support

Soft Skills

Customer Relationship ManagementTechnical CommunicationMentoring

Certifications

Valid Driver's License