Experienced Critical Power Field Technician – UPS Field Engineer

Pearce Services

Experienced Critical Power Field Technician providing service on UPS systems and other critical power equipment for clients in Ladysmith, VA. Involves troubleshooting, repairs, and customer relationship management.

Posted 7/8/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $45 per hourWebsite

About the role

Key responsibilities & impact

Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment.
Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices.
Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.
Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards.
Complete service reports, maintenance documentation, and customer communications accurately and professionally.
Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery.
Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge.

Requirements

What you’ll need

Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure.
Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred.
Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies.
Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools.
Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures.
Valid driver's license and willingness to travel within the assigned service territory, including occasional overnight travel as required.

Benefits

Comp & perks

health and life insurance
401k with employer match
paid time off
tuition reimbursement
professional development courses

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Preventive MaintenanceTroubleshootingElectrical Fault DiagnosisPower Distribution SystemsBattery TechnologiesInstallation And CommissioningService ReportingTechnical DocumentationEmergency Service ResponseComplex System Resolution

Soft Skills

Customer ServiceMentoringTechnical CommunicationResponsivenessTeam Collaboration

Certifications

Valid Driver's License