Payscale

QA Engineer

• Review and analyze new feature requirements and design specifications
• Collaborate closely with the development team to define testing strategies for various components
• Develop and execute comprehensive functional test plans and test cases
• Create test coverage reports and other quality-related documentation
• Perform project and defect tracking using standard tools and processes
• Drive and enforce QA best practices and continuous process improvements

QA Engineer II

Performance Marketing

• Develop a campaign strategy specifically aimed at driving expansion, cross-sell, and upsell revenue within existing accounts.
• Identify high-value customer segments and behavioral triggers that signal readiness for growth opportunities (e.g., product usage trends, milestone achievements, intent signals).
• Build playbooks that articulate the right message, moment, and motivation for expansion campaigns.
• Integrate product roadmap and new feature releases into expansion-focused messaging.
• Partner with Sales leadership to understand target accounts and collaborate with RevOps on account routing, list targeting criteria, and outbound plays executed through sales engagement tools like Outreach.
• Create and execute multi-channel campaigns—email, in-app messaging, webinars, nurture tracks, customer events, paid retargeting, and community engagement—tailored to expansion goals.
• Craft high-impact messaging that clearly communicates the value of additional products, add-ons, higher tiers, or expanded usage.
• Collaborate with Creative, Product Marketing, and Content to develop assets that showcase ROI, feature benefits, use cases, and customer success stories relevant to expansion paths.
• Partner with Sales and Account Managers to ensure campaigns complement human-led outreach and follow-ups.
• Work with Email Specialist to guide copy and sequence strategy for customer upsell programs and CDR/AM outreach.
• Develop webinar strategies for customer upsell programs, partnering with the Webinar Channel Owner to execute campaign needs.
• Work closely with Account Management to understand account health, adoption rates, and time-to-value drivers that influence expansion potential.
• Coordinate with Sales and Account Managers to hand off qualified expansion leads, campaign-driven signals, and high-intent activity.
• Provide teams with ready-to-use messaging kits, expansion talking points, and persona-specific value propositions.
• Monitor engagement, pipeline creation, and expansion revenue influenced by campaigns.
• Track and report on conversion rates across the upsell funnel—from awareness to interest to expansion.
• Assess which messages, segments, or channels produce the highest expansion lift and adjust strategy accordingly.
• Work with Marketing Operations to build dashboards and ensure accurate tracking of campaign-sourced growth.

Demand Generation Manager

Recruitment

• Own complex, high-volume interview scheduling across global time zones, including multi-panel and executive-level interviews
• Proactively manage scheduling logistics, anticipate conflicts, and resolve issues with minimal recruiter involvement
• Serve as one of the primary points of contact for candidates throughout the interview process, delivering a polished and thoughtful candidate experience
• Partner closely with recruiters and hiring managers to ensure interview plans are executed accurately and on time
• Act as a day-to-day ATS power user in Ashby, ensuring data integrity, compliance, and consistency across all requisitions
• Process and validate requisition requests, ensuring approvals, job details, and workflows are correctly configured
• Open and configure jobs in Ashby, including interview plans, scorecards, hiring teams, and automation where applicable
• Monitor pipelines and flag potential bottlenecks or data gaps to Talent Acquisition Partners
• Support reporting, audits, and data hygiene efforts as needed
• Create, update, and maintain recruiting SOPs, playbooks, and policy documentation in partnership with People Team leadership
• Identify opportunities to improve scheduling efficiency, candidate communication, and ATS workflows
• Support ad hoc talent projects related to process optimization, tooling, or scale-readiness
• Serve as a knowledge resource for recruiting operations best practices within the Talent team

Talent Acquisition Coordinator

Email Marketing Manager

• Write compelling, concise, and conversion-focused email copy across the entire customer journey—from cold outbound messaging to nurture programs, onboarding, product education, re-engagement, and retention.
• Develop high-performing subject lines, value props, and CTAs optimized for opens, clicks, replies, and conversions.
• Tailor voice, tone, and messaging to specific audiences, lifecycle stages, and buyer personas.
• Maintain an updated content library for evergreen and outbound sequences.
• Collaborate with Product Marketing to align email copy with product positioning, key use cases, launches, competitive differentiation, and buyer pain points.
• Collaborate closely with the Content team to align email copy with supporting assets (blogs, guides, webinars, case studies, product content) and ensure consistent messaging across channels.
• Own the performance of email campaigns by proactively analyzing open rates, click-through rates, reply rates (for outbound), conversion metrics, and engagement trends to surface insights and opportunities for improvement.
• Build and manage a structured A/B testing agenda—testing messaging, subject lines, personalization, send times, and formatting.
• Regularly bring data-backed insights, recommendations, and test ideas to Demand Gen Managers, providing clear updates on what’s working, what’s not, and what should change.
• Work closely with MOPs to ensure dashboards and reports reflect accurate, actionable metrics.
• Proactively partner with Marketing Operations to deep-dive into program, sequence, and lifecycle performance – identifying trends, diagnosing issues, and uncovering opportunities across channels and audiences.
• Serve as the internal expert on email deliverability, sender reputation, authentication concepts, and inbox placement.
• Monitor list hygiene, help enforce opt-in and compliance standards, and advise on segmentation practices that support high deliverability.
• Partner with MOPs and RevOps on domain reputation, warm-up rhythms, monitoring tools, and risk mitigation when issues arise.
• Stay up-to-date on industry changes—spam filtering updates, privacy changes, and new best practices.
• Define goals, messaging strategy, and content for evergreen lifecycle programs including welcome/onboarding, product education, upsell/cross-sell, churn prevention, and win-back.
• Identify behavior-based triggers, qualification rules, segmentation logic, and recommended cadence for each journey.
• Collaborate with Product Marketing and Customer Success to keep lifecycle content fresh and aligned with new features or priorities.
• Partner closely with MOPs to translate requirements into automated workflows and ensure accurate logic, timing, and tracking.
• Develop email sequences and messaging frameworks for SDR outbound motions, including cold outreach, follow-ups, event sequences, and persona-based plays.
• Enable SDRs with variants of email copy tailored to industry, persona, intent level, and funnel stage.
• Partner with SDR & Demand Leadership to review reply rates, meeting set rates, and pipeline generated from outbound email.
• Provide ongoing optimization, testing, and performance coaching for outbound messaging.
• Manage and track email requests and campaign workstreams using Asana (workflow management system), ensuring clear intake, prioritization, deadlines, and approvals from start to finish.
• Support Prospect and Customer Demand Generation Managers by translating campaign goals into clear email copy deliverables and execution plans.
• Ensure smooth handoffs between Demand Gen, Content, and MOPs to keep email production moving efficiently.

Email Marketing Specialist II

Sales

• Lead and guide a team of direct sales representatives to meet and exceed sales targets and objectives.
• Develop sales strategies, set goals, analyze data, and monitor KPI performance to drive growth.
• Collaborate cross-functionally with marketing and sales development to execute revenue campaigns
• Collaborate cross-functionally with RevOps to monitor and manage KPI reporting
• Run a monthly performance management cadence
• Lead your team on proactive outbound sales and lead-qualification
• Partner with your reps on customer sales cycles, presentations, and engagements
• Responsible for the career and skill development of your team

Sales Manager – Mid-Market

• Manage a team of 5-7 Enterprise Account Executives
• Ability to forecast revenue, monitor sales activities, and deliver on performance targets
• Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
• Proven track record of identifying and implementing sales best practices
• Develops sales teams through a culture of coaching, learning and development, and strategic performance management
• Create strong relationships with key client stakeholders at both senior and mid-management levels
• Partner with other go to market teams to identify opportunities to gain efficiency across the business
• Drive the Sales team to achieve annual sales revenue
• Understand and effectively communicate the company's mission, vision, and values
• Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality
• Report on KPIs related to the lead and the opportunity waterfall needed to implement a strong partnership between marketing and revenue
• Monitor the quality of marketing and sales information and define the data improvement programs
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Effectively recruiting and onboard new hires
• Work with Revenue managers and Sales Operations teams to implement targeted sales strategy
• Generate and maintain accurate Territory plans
• Define contact and account quality standards in the database, defining processes and data acquisition strategies

Director, Sales – Enterprise

Account Executive

• Collaborating with your Sales Development Representative on territory planning to develop quality opportunities within assigned geographic territories
• Helping to Qualifying all inbound leads by acting as a consultant where we seek to understand prospects needs and address them head on
• Prospecting into accounts by employing innovative techniques and strategies for researching prospective companies and potential buyers to target with persona specific communication via email, phone, and LinkedIn
• Overcoming objections and effectively communicating PayScale’s value propositions to key decision makers such as Senior Managers and Executives regarding appropriate product offerings
• Staying current on industry trends and maintaining high level knowledge of competitor’s product offerings
• Maintaining up to date records and providing valuable market intelligence to Marketing, Sales, and Product teams in sales tools like Salesforce, Outreach, Gong, 6sense, & LinkedIn Sales Navigator
• Achieving monthly pipeline goals set by sales management
• Continuous learning through mock calls, formal training, and regular coaching and feedback
• Remain in contact with prospects/clients at all stages of sales cycle and beyond
• Manage high velocity sales cycles from start to finish with a track record of successful revenue attainment

Account Executive – Mid-Market I

Account Executive – Mid Market

Customer Success Manager

• Build and execute digital CS campaigns in Gainsight (email, journey orchestrator programs, CTAs, timelines, webinars)
• Execute lifecycle-based outreach including onboarding, adoption, feature usage, risk signals, and renewal readiness
• Manage campaign calendars and ensure consistent, predictable execution
• Create and adapt customer-facing content using approved messaging frameworks
• Tailor messaging by segment, lifecycle stage, and customer behavior
• Ensure content is concise, clear, and action-oriented
• Configure campaigns, rules, and audience logic in Gainsight
• Own QA end-to-end: segmentation accuracy, personalization tokens, links, timing, and suppression logic
• Track campaign performance (engagement, adoption signals, CTA outcomes)
• Maintain simple reporting views or trackers
• Partner with CS Operations, CSMs, and Marketing to align outreach
• Translate high-level requests into executable Gainsight programs

Digital Customer Success Coordinator

Data Analyst

• Lead product releases for a new international data product offerings using MS SQL Server, Snowflake, Python, and Excel
• Perform quality checks on compensation data to ensure accurate and timely product releases
• Collaborate with team members via Zoom to review and quality-check work
• Audit existing and create new company job matches to our proprietary data sets to improve the depth, breadth, and accuracy of our data products.
• Prepare files and partner with our Database Administrators to update our database tables.
• Research the current landscape and changes in the compensation landscape
• Opportunities to collaborate with other data and compensation analysts

Data Analyst I

Machine Learning Engineer

• Partner with Data Science to package models for deployment and integrate them into our products and internal services.
• Implement and improve ML deployment and inference workflows (batch and/or real-time), including automation and CI/CD patterns with guidance from senior engineers.
• Build and maintain API endpoints or services that expose model predictions, including input validation, error handling, and documentation.
• Write tests (unit/performance/integration) to validate model behavior and service reliability; help create repeatable validation checks and release processes.
• Instrument services with logging/metrics and help monitor production behavior; participate in incident triage and troubleshooting with support from the team.
• Contribute to performance and cost improvements through profiling and practical techniques like batching, basic caching, and efficiency-minded design.
• Stay current on relevant AI/ML engineering best practices and share learnings with the team.

Machine Learning Engineer I

Data Engineer

• Help manage the data warehouse by completing well-scoped tasks with guidance.
• Maintain and extend existing data pipelines and ingestion jobs (small changes, fixes).
• Write clean SQL and basic Python scripts following team standards.
• Support operations: monitor jobs, validate loads, and escalate issues with context.
• Implement changes within established modeling/warehouse patterns (star schema, layered data).
• Collaborate with partner teams on straightforward data access and data quality requests.
• Apply basic best practices for data hygiene and query performance.
• Contribute small improvements to internal tooling, runbooks, and documentation.
• Build fluency in team tools and platforms (e.g., Snowflake, CI/orchestration, ingestion tools).
• Participate in an on-call rotation to help monitor and support data pipelines and the data warehouse, escalating issues as needed.

Data Engineer I

Financial Planning and Analysis

• Assist us in building best-in-class financial operations, data accuracy, forecasting capabilities, and actionable analyses
• Embrace our culture of rigor, discipline, accuracy, consistency, and accountability
• Work with your teammates, peers, and partners in the business to understand underlying trends and metrics driving our business
• Engage in real, robust business partnering to help drive efficiencies, best practices, and optimal risk-taking across the business
• Drive operational improvements throughout all aspects of the business
• Learn our financial reporting tool (Adaptive Insights) and use it in your day-to-day workflows
• Conduct ad-hoc scenario analysis that drives actionable business changes
• Lead your portion of the monthly close process; investigate and resolve issues and then communicate to your peers and partners
• Help develop and execute financial strategies that align with the company's growth objectives

Senior Manager, FP&A

• Perform full cycle recruiting independently for a variety of requisitions across revenue, customer, marketing, technology, finance, people, and other departments.
• Support hiring across our global teams in The Philippines, United States, United Kingdom, Romania, and Canada.
• Support recruiting strategy by building proactive, diverse talent pipelines through passive sourcing.
• Partner effectively with recruiting team peers and cross-functional partners (HR, Finance, Total Rewards, etc.).
• Lead impactful intake meetings with hiring managers to establish candidate personas and thoughtful interview plans.
• Identify and attract highly skilled candidates that match the organization's needs and the job requirements using creative sourcing techniques.
• Promote the organization’s employer brand to attract high-quality candidates and enhance the company’s reputation as an employer of choice.
• Accurately parse specialized skills and qualifications to screen resumes and perform interviews to analyze applicant's abilities.
• Consistently gather relevant metrics to improve recruiting activities and effectiveness, focusing on pipeline and sourcing data, candidate experience, and employee satisfaction and retention.
• Utilize various sourcing methods, including LinkedIn, our ATS, job boards, social media, and networking, to attract a diverse pool of candidates.
• Commit to creating an excellent candidate and hiring manager experience.
• Utilize your strong documentation and organizational skills, to ensure candidate data and job postings are compliant using our ATS, Ashby.

Senior Talent Acquisition Partner

Manager

• Hire and lead a high-performing team of Renewals Managers to exceed renewal,
• retention, and expansion goals.
• Execute new and existing RM strategies that increase customer retention, utilization of products and services.
• Analyze success metrics/results on your team to inform onboarding, training, and mentoring strategies.
• Assist on customer calls, provide feedback to facilitate growth, and distill themes for the broader leadership team, including, AM CS, Marketing, Product, and Sales.
• Find opportunities for continuous improvement for the customer.
• Lead effective one-on-one meetings centered on accountability and results to support growth and further development on the team and in the role.
• Be a voice of customer success throughout the business