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Manager, Account Management – Mid Market
PayscaleManager leading Mid Market Account Management to drive revenue growth for compensation intelligence platform. Coaching and mentoring Account Managers while ensuring client satisfaction and expansion quotas are met.
Posted 7/13/2026full-timeManila • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱100,000 - ₱113,300 per monthWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in software sales, with a focus on driving upsell and cross-sell strategies while maintaining accountability for team performance. Possesses a deep understanding of Human Capital Management sales and excels in collaborating with cross-functional teams to enhance client engagement and satisfaction.
Highest-signal resume keywords
Software Sales LeadershipHuman Capital Management Sales ExperienceSales Quota AchievementC-Level Selling ExperienceAccountability and Growth Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentPipeline ManagementAccount MappingTerritory PlanningCampaign OptimizationDeal NegotiationForecastingKPI AnalysisClient EngagementRetention Strategies
Soft Skills
Collaborative MindsetStrong AccountabilityProfessional PresenceBusiness Acumen
Certifications & Qualifications
BA/BS Degree
Industry Keywords
Mid Market SegmentUpsell and Cross-SellDemand GenerationCustomer SuccessHR PersonasCHRO
About the role
Key responsibilities & impact- Lead a team of Mid Market Account Managers, holding each individual accountable for exceeding their individual monthly/quarter and annual expansion quotas
- Drive upsell and cross-sell ARR across the Mid Market segment
- Hold weekly 1-1s to review activity, achievements, and attitude of your team
- Present an accurate forecast to the extended revenue leadership team, including your peers, marketing, finance, and legal leadership
- Prepare pipeline reviews with your team
- Coach AMs on account mapping, territory planning, campaign optimization, and prioritization
- Coach AMs on deal-specific strategy, including product positioning, pricing, and negotiation of T&Cs
- Stay current on industry trends and maintain a high-level knowledge of competitors' product offerings
- Meet with the Demand Generation team to review campaign effectiveness and key KPIs
- Work cross functionally with our Customer Success team to gain deeper understanding of client adoption and engagement as well as overall client health.
- Work with our legal, finance, and deal desk operations teams to structure amendments and deal terms that are consistent with accounting and auditing rules
- Meet and exceed all monthly, quarterly, and annual sales quotas
- Ensure proper customer satisfaction scores and align with retention strategies of the business
Requirements
What you’ll need- 3+ years software sales leadership experience (or equivalent) & a BA/BS degree strongly preferred
- Strong preference for Human Capital Management sales experience compensation, talent management, benefit technologies, etc.
- Proven track record of consistently exceeding sales team KPIs
- A collaborative growth mindset, a bias towards action, a strong sense of accountability, and a beat-and-raise mentality are essential.
- Superior professional presence and business acumen
- Experience selling at the "C" level, CHROs (Chief Human Resources Officer) a plus, and to other HR (Human Resources) personas.
Benefits
Comp & perks- Health insurance
- Remote work options
- Professional development opportunities
- Flexible working hours
- Paid time off