PayJunction

Risk

• Monitor and investigate merchant's processing activities
• Offer customer support to active merchants
• Conduct investigations regularly to ensure risk is managed and activity is compliant
• Utilize risk tools to monitor and investigate merchant processing activities
• Respond to customer inquiries and verify transactions
• Maintain a quality assurance rate of 95%+ in audit activities
• Detect and prevent fraud, and analyze transaction data for risk assessment
• Concisely document risk assessment findings
• Maintain accurate investigation records and prepare clear summaries
• Maintain phone coverage during core hours
• Ensure underwriting reviews are completed within stated policies
• Ensure compliance with various alert / ticket SLA
• Collaborate with the team to keep annual losses within plan
• Collaborate with internal teams to support merchant success
• Ensure merchant adherence to regulatory requirements, company policies, and bank guidelines

Risk Analyst

Business Development Rep

• Identify high-quality leads through a series of qualifying questions
• Prospect into and build relationships with automotive industry decision-makers
• Generate new leads through outbound cold calling and emailing; manage inbound leads as well
• Tailor messaging to align with dealership-specific operational needs and pain points
• Maintain a high call volume of 60+ cold calls per day
• Stay up-to-date with trends and evolving needs in the auto dealership landscape
• Use our tech stack including Salesforce, LinkedIn Sales Navigator, and Outreach to properly note and manage accounts
• Become an expert on our product and services to effectively demonstrate our value proposition
• Perform additional duties and tasks deemed appropriate for position by supervisor

Senior Business Development Representative – Automotive

Sales

• Consistently meet or exceed 100% team goal attainment.
• Track, establish and report monthly revenue packages for your team.
• Mentor and guide the team through coaching and shadowing to increase conversion rates.
• Deliver sales presentations to key clients in coordination with Sales Team members.
• Establish and manage processes and reports for tracking call activity, email activity, service levels, communication quality, and other key metrics with senior sales management to optimize team performance.
• Actively use Salesforce CRM to lead the sales process, reporting, dashboards and set standards for performance metrics.
• Collaborate cross functionally with our Marketing, Strategic Partnership, and Product teams to identify the best sources of leads.
• Partner with Marketing and Enablement teams to create talk tracks, sales plays, and email content to ensure high quality / efficient communications.
• Network, interview, hire and onboard to maintain a team staffed to meet demand & opportunity gearing ratios.
• Partner with marketing to manage prospect research, list building, and lead loading into Outreach.

Sales Manager

Product Manager

• Define and communicate a clear product vision and multi-quarter strategy aligned with company objectives
• Own portfolio-level prioritization, acting as chief product owner across multiple agile teams
• Establish and cascade product goals (e.g., OKRs), ensuring backlogs align to measurable outcomes
• Lead and develop a high-performing Product Owner / Product Management organization
• Drive consistent, outcome-focused delivery across teams with clear sprint goals and quarterly releases
• Create and maintain portfolio roadmaps that clearly communicate priorities, trade-offs, and sequencing
• Champion user-centered discovery, experimentation, and rapid learning across product teams
• Partner cross-functionally with Engineering, Sales, Marketing, Support, Risk, and Compliance to ensure successful launches
• Measure and report on product performance using KPIs and dashboards to guide decision-making
• Ensure regulatory, risk, and security considerations are integrated early into product decisions

Risk Analyst

Senior Business Development Representative – Automotive

Sales Manager

Director of Product