Product Manager

PayJunction

Product Manager responsible for NCPI marketplace and merchant operations at payments leader. Ensuring user-centric design and managing product strategy and execution.

Posted 6/6/2026full-timeCalifornia, Colorado, Connecticut, Illinois, Massachusetts, Minnesota, New York, Texas • 🇺🇸 United StatesSeniorLead💰 $140,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Own the product vision, strategy, and quarterly roadmap for NCPI and merchant operations.
Articulate where we are going, why, in what order, and what we are choosing not to do.
Coordinate external NCPI development with internal engineering.
Define integration contracts, acceptance criteria, and handoff processes.
Ensure both teams are aligned on scope and timeline.
Own the merchant experience across the operational product surface.
Identify friction, advocate for usability, and improve the daily experience of merchants using PayJunction.
Build and maintain the product backlog with strategic intent.
Prioritize based on business value, cost of delay, and merchant impact.
Maintain 2-4 sprints of ready work at all times.
Drive the multi-horizon marketplace strategy: sequence the evolution from NoCode integrations to a full partner ecosystem with clear milestones and measurable outcomes at each stage.
Conduct product discovery before committing major work.
Talk to merchants, interview integration partners, analyze support data, review competitive ecosystems.
Validate before building.
Write benefit hypotheses for major initiatives and validate outcomes post-ship.
Own the full cycle: discover, plan, build, ship, measure, learn.
Collaborate with engineering during sprint planning, refinement, and execution.
Be available, be clear, and treat developers as partners in building the right thing.
Communicate proactively with stakeholders. Send monthly domain updates. Surface trade-offs and sequencing changes before people have to ask.
Triage all incoming requests in your domain. Accept, defer, decline, or route. Every request gets a visible disposition.

Requirements

What you’ll need

7+ years of experience preferred as a Product Manager or in a similar product leadership role
3+ years working with Agile/Scrum teams, driving (not just participating in) sprint planning, refinement, and backlog health
Experience managing products built by external development teams, coordinating between external vendors and internal engineering for integration and alignment
Experience with API, platform, or integration products where your users included developers or technical partners
Experience owning merchant-facing or SMB-facing product experiences where the end user is a business operator managing daily workflows
Proven track record of outcome-focused delivery with measurable evidence of impact (adoption, engagement, revenue, retention)
Experience with marketplace, ecosystem, or integration platform strategy involving third-party developers or partners
Strong human-centered design instincts: you think in user journeys, you notice friction, you advocate for usability even when no one asks you to
Experience in payments, fintech, or B2B SaaS with regulated environments preferred
Familiarity with Jira, Confluence, and product intake/discovery tools preferred
Product management certifications (CSPO, PSPO, or equivalent) preferred
Bachelor’s degree in Business, Computer Science, or a related field preferred

Benefits

Comp & perks

Health, dental, and vision paid 100% by company for you and your dependents
401k with 6% match
FSA and Dependent Care FSA
Long-term & short-term disability coverage for you paid 100% by company
8 paid company holidays per year
2 paid floating holidays per year
1 paid volunteer day per year
Paid Time Off
Annual learning stipend
Home office equipment stipend
Quarterly “fun budgets” for team bonding events
Opportunity to be part of a company that is changing a whole industry
Opportunity for growth within the company
Opportunity for remote, in-office, or hybrid work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AgileScrumAPIintegration productsproduct backlog managementproduct discoveryoutcome-focused deliveryhuman-centered designmarketplace strategyecosystem strategy

Soft Skills

communicationcollaborationadvocacy for usabilitystakeholder managementproblem-solvingstrategic thinkinguser journey analysisprioritizationleadershiptriage

Certifications

CSPOPSPO