Paychex

Backend Engineer

• Troubleshooting, installing, configuring, and maintaining databases and applications
• Performs database installation and upgrades, including patching
• Provides technical support during critical and non-critical business hours
• Identifies and automates the resolution to availability and performance failures
• Creates and maintains technical reference documentation

Database Engineer I

• Works independently under moderate supervision, responsible for troubleshooting, installing, configuring, and maintaining databases and applications in support of business requirements.
• Performs database upgrades.
• Provides technical support during critical and non-critical business hours.
• Proactively identifies and automates the resolution to availability and performance failures throughout the environment.
• Supports cross-functional project teams with sprint planning and execution as well as database support and maintenance activities.
• This includes database analysis and design, defect identification and remediation, database build and configuration tasks, incident response, and similar IT system support activities to help deliver solutions as required.
• Is proactive and reactive for problem alerting, analysis, resolution, and follow-up to ensure database stability.
• Deploys, configures, and supports mostly simple and occasionally moderately complex databases in physical, virtual, and cloud environments for use by internal and external applications.
• Performs moderately complex database upgrades/patching as well as periodic health checks in accordance with established policies and procedures.
• Proactively identifies and automates the resolution to database availability and performance failures throughout the environment.
• Proactively identifies work requests that can be downshifted to Operations staff or automated via software automation and orchestration tools.
• Ensures that all working knowledge sets are properly documented and communicated.
• Participates in the creation of database standards, designs, best practices, and roadmaps for IT systems and technologies.
• Creates and maintains technical reference documentation to be used in support and training of Information Technology (IT) personnel.

Database Engineer II

Attorney

• Drive regulatory compliance and strengthen governance across the organization
• Interpret and apply relevant Indian laws
• Implement robust compliance programs
• Partner closely with cross functional teams to ensure compliance with ethical and regulatory standards

Legal Compliance Manager

Scrum Master

• Facilitate Agile Processes: Guide teams through agile practices, including daily scrum, sprint planning, sprint reviews and retrospectives.
• Team Productivity: Take ownership of team productivity, continuously deliver quality products, build high-performing teams, address performance issues constructively.
• Continuous Improvement: Drive continuous improvement in team processes and efficiency.
• Motivation and Support: Motivate the team to deliver maximum value and support their professional growth.
• Dependency/Risk Management: Provide visibility into team impediments, risks, and challenges, and work with program-level management to address them.
• Project Management: Drive project management related aspects.

Enterprise Scrum Master

Human Resources

• Lead the timely investigation, analysis, and disposition of complex ER cases, ensuring compliance with internal policies and external regulations.
• Provide expert guidance to HR partners and business leaders on sensitive and high‑risk ER scenarios, including business conduct, performance issues, terminations, and policy interpretation.
• Develop rapid‑response plans and risk‑mitigation strategies for emerging or unique ER challenges.
• Contribute to the development, implementation, and communication of HR policies and procedures.
• Partner with Internal Audit to review findings and recommend appropriate actions or resolutions.
• Collaborate with legal counsel to ensure policies and programs reflect evolving federal, state, and local regulatory requirements.
• Define and implement proactive ER strategies that strengthen culture, productivity, motivation, and morale.
• Lead ER strategic initiatives and cross‑functional projects to improve business outcomes, drive retention, and enhance workforce engagement.

Manager, Employee Relations

• Facilitate the recruitment, selection, training, and evaluation of India IT Engineers
• Manage and coordinate daily operational activities to ensure efficient and effective service levels
• Provide leadership and technical advice to resolve problems
• Direct Technicians/Engineers including staff development, performance appraisal, and goal development
• Act as the focal point for recruiting activities related to sourcing, interviewing, and hiring with IT
• Evaluate performance, promotion, termination, and disciplinary action
• Supervise training of personnel and recommend, implement, and monitor on-the-job training
• Identify training, documentation, and system enhancement needs
• Track and report statistics to the leadership team

Database Engineer, Supervisor

Events

• Coordinate and support logistics for both internal and external events.
• Handle pre-show planning and production tasks to ensure successful tradeshows.
• Develop promotional materials and assist with strategies for tradeshows.
• Coordination of on-site production during tradeshows.
• Produce and manage requests for proposal (RFP) documents.
• Administer RFP software tools to streamline production processes.
• Assist with maintaining and updating HubSpot CRM data and processes.
• Support the administration and use of PandaDoc software for proposal automation.
• Provide backup support for Salesforce CRM management.
• Produce training materials and coordinate training sessions for sales and product teams.
• Production of HR Newsletter and HR assistance with marketing-related needs.
• Provide support for special projects as needed.
• Other duties as assigned.