Growth Partner Manager, Creators

Patreon

full-time

Posted on: 9/26/2025

Origin: • 🇺🇸 United States • California, New York

✨ AI Apply

💰 $119,000 - $161,000 per year

Mid-LevelSenior

About the role

Account management and success for a dynamic book of high-impact creators; report to Head of Top Creator Management.
Drive strategy and support for a high-volume dynamic portfolio of creators; lead strategy sessions 1:1 and 1:many to grow communities, increase revenue, and improve product usage.
Respond to inbound creator questions with speed and clarity; provide timely support, guidance, and knowledge sharing.
Share updates and learning resources with creators while keeping communication personal and actionable.
Identify and escalate common issues, feedback, or trends to improve products and processes; champion partner feedback to product teams.
Collaborate closely with cross-functional teams and keep systems and documentation up to date for smooth handoffs.
Manage and negotiate complex deal structures, partnering with finance and legal teams.
Use data and analytics to develop insights and drive data-backed solutions and opportunities.

BA/BS degree or higher
4+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment.
2+ years in the creator space influencing creator success, ideally with podcasts, video, or music creators.
Expertise in using data and analytics to develop insights for decision making.
Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners.
Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking.
Experience influencing customer behavior to drive success through effective change-management practices, coaching, and training.
Curious, empathetic, and confident offering strategic advice in short, focused interactions.
Track record of revenue and product‑adoption growth within a medium- to large- strategic portfolio.
Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy.
High operational rigor - disciplined CRM usage, cadence execution, and follow‑through.
Strong negotiation/persuasion skills - both strategic and tactical. Experience building complex deals is a plus.
Consultative sales acumen—adept at retaining and expanding accounts through persuasive storytelling and ROI framing.
Ability to be in-office 2 days per week (Monday and Wednesday).