Parallel

Director

• Own top-line revenue, comp sales, and EBITDA performance
• Drive sales productivity (sales per square foot, UPT, conversion, AOV)
• Plan and execute regional sales strategies and promotions
• Analyze performance data and implement corrective action plans
• Manage and optimize store labor and controllable expenses
• Ensure consistent execution of operating standards across all stores
• Lead inventory management, shrink control, and stock optimization
• Oversee store openings, closures, remodels, and relocations
• Maintain compliance with state-specific labor and retail regulations
• Partner with supply chain to ensure in-stock and flow efficiency
• Deliver a consistent, high-quality customer experience across all markets
• Monitor and improve NPS, customer satisfaction, and service metrics
• Ensure visual merchandising and brand standards are executed flawlessly
• Address escalations and protect brand reputation across locations
• Hire, develop, and retain high-performing store leadership teams
• Build bench strength and succession plans for key roles
• Lead performance management cycles and calibration across stores
• Drive engagement, culture, and accountability
• Coach District/Store Managers on leadership and business performance
• Translate company strategy into field-level execution plans
• Identify opportunities for market growth and store optimization
• Partner cross-functionally with HR, Finance, Marketing, and Merchandising
• Lead multi-state operational alignment and communication cadence
• Ensure compliance with state labor laws, health & safety standards, and loss prevention policies
• Maintain audit readiness across all stores

Director/VP, Retail

Executive Assistant

• Provide high-level administrative support across ELT members, including calendar management, scheduling, and prioritization of time
• Coordinate and prepare materials for key meetings (ELT, Board, Special Committee, cross-functional leadership forums)
• Manage inbound requests and communications, ensuring alignment with enterprise priorities
• Draft, edit, and refine executive communications on behalf of ELT members
• Coordinate complex travel, logistics, and executive-level engagements
• Own and drive enterprise operating rhythms, including weekly ELT meetings, monthly business reviews, and quarterly planning cycles (IBP)
• Ensure alignment across functions on priorities, deliverables, and timelines
• Track key initiatives and follow-ups, holding teams accountable to commitments
• Support development of executive-level materials (dashboards, one-pagers, board updates)
• Lead and execute cross-functional projects on behalf of the ELT (e.g., organizational transformation, cost optimization, retail performance initiatives)
• Build and manage project plans, timelines, and stakeholder communication
• Identify risks, surface insights, and drive solutions in partnership with functional leaders
• Act as a force multiplier to accelerate execution of priority initiatives
• Serve as a central coordination point across ELT members and their teams
• Ensure clear, concise, and timely communication of decisions, priorities, and updates
• Support alignment between enterprise functions and state-level teams
• Maintain a high level of professionalism and confidentiality across all interactions

Executive Assistant – Special Projects Manager

Account Manager

• Strategically plan, develop, and execute a territory growth plan across assigned markets.
• Identify, qualify, and manage prospective clients through the sales funnel using Salesforce and Salesloft.
• Understand district pain points and goals; craft tailored solutions leveraging Parallel Learning’s suite of services.
• Cultivate long-term relationships with key district administrators, special education leaders, and decision-makers.
• Work cross-functionally with marketing, partnerships, operations, and customer success teams to ensure seamless onboarding and client satisfaction.
• Maintain up-to-date knowledge of education trends, funding models, and state-specific regulations affecting special education services.
• Consistently achieve and exceed quarterly and annual revenue and pipeline targets.

Director/VP, Retail

Executive Assistant – Special Projects Manager

Director of School Partnerships