Parallel

Onboarding Specialist

• Lead weekly orientations, Q&A sessions, and provider meetings to support a smooth onboarding journey
• Deliver demos, coaching, and ad-hoc trainings as providers reach onboarding milestones
• Foster an inclusive, engaging environment that promotes participation and confidence
• Keep training materials and resources updated across platforms in partnership with SMEs
• Design interactive sessions using adult learning principles and real-time feedback
• Track and report on attendance, engagement, and onboarding metrics to drive improvements
• Identify opportunities for peer mentoring and ongoing provider support
• Facilitate meetings and support providers through onboarding to ensure a positive, high-quality experience
• Report to the Onboarding and Training Manager

Provider Onboarding Specialist