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About the role
Key responsibilities & impact- Own top-line revenue, comp sales, and EBITDA performance
- Drive sales productivity (sales per square foot, UPT, conversion, AOV)
- Plan and execute regional sales strategies and promotions
- Analyze performance data and implement corrective action plans
- Manage and optimize store labor and controllable expenses
- Ensure consistent execution of operating standards across all stores
- Lead inventory management, shrink control, and stock optimization
- Oversee store openings, closures, remodels, and relocations
- Maintain compliance with state-specific labor and retail regulations
- Partner with supply chain to ensure in-stock and flow efficiency
- Deliver a consistent, high-quality customer experience across all markets
- Monitor and improve NPS, customer satisfaction, and service metrics
- Ensure visual merchandising and brand standards are executed flawlessly
- Address escalations and protect brand reputation across locations
- Hire, develop, and retain high-performing store leadership teams
- Build bench strength and succession plans for key roles
- Lead performance management cycles and calibration across stores
- Drive engagement, culture, and accountability
- Coach District/Store Managers on leadership and business performance
- Translate company strategy into field-level execution plans
- Identify opportunities for market growth and store optimization
- Partner cross-functionally with HR, Finance, Marketing, and Merchandising
- Lead multi-state operational alignment and communication cadence
- Ensure compliance with state labor laws, health & safety standards, and loss prevention policies
- Maintain audit readiness across all stores
Requirements
What you’ll need- 10+ years in retail leadership
- 5+ years leading multi-unit / multi-state operations
- Proven ownership of P&L for a regional or national portfolio
- Experience managing District/Area Managers
- Track record of driving sales growth and operational improvement
- Excellent collaboration, communication, analytical, business acumen, leadership, and strategic capabilities
- Advance Microsoft Suite, including Word, Excel, and Outlook
- Operates with a high degree of integrity and confidentiality
- Outstanding verbal and written communication skills with an ability to influence others
- Excellent planning, prioritization, and organizational skills
- Must have open flexibility to work during peak traffic times, including evenings, weekends, and holidays
- Ability to travel 50% to 75% of the time
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID.
Benefits
Comp & perks- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementsales productivity analysisinventory managementdata analysisoperational improvementvisual merchandisingcustomer experience managementperformance managementstrategic planningloss prevention
Soft Skills
leadershipcommunicationcollaborationanalytical skillsbusiness acumenplanningprioritizationorganizational skillscoachinginfluencing
Certifications
High School Diploma or equivalent