Job Level
Senior
About the role
- Drive the execution and delivery of key product initiatives from ideation to launch, with a deep consideration for the end-to-end service experience across all touch points.
- Identify and define important problems to solve within your domain and work closely with engineering and design to build new features to solve those problems.
- Navigate the complexity of an enterprise-focused, B2B2C market - balancing the needs of our end users, business goals, and clients.
- Define and relentlessly track key performance indicators (KPIs), diving into the data to measure success and drive product decisions.
- Work closely with leadership to translate high-level strategy into clear, actionable plans.
- Prioritize projects effectively, balancing the value they create with the investment required to build them.
- Collaborate closely with research and data partners to make decisions based on data and user insights.
- Design, run, and analyze A/B tests to validate ideas and optimize product performance.
- Work closely with business partners in operations, marketing, finance, trust & safety, and legal to ensure our products are compliant, operationally sound, and help drive successful outcomes for Papa and our clients.
- Own the business outcomes of your workstream as a true owner and champion of growth.
Requirements
- 5+ years of product management experience, preferably in a fast-paced, high-growth environment.
- A strong track record of successfully launching and scaling products.
- The ability to work autonomously and make an impact without constant guidance.
- Ego-free approach - open to feedback, willing to challenge and be challenged, and focused on the best outcomes.
- Exceptional execution skills, with the ability to manage complex projects and drive them to completion.
- Comfort with a data-driven approach to decision-making, including experience with A/B testing and using data and user research to guide your work.
- Strong soft skills, including the ability to influence and inspire cross-functional teams and the ability to communicate clearly and effectively.
- A passion for our mission and a deep understanding of the unique needs of our users.
- Some healthcare experience is preferred, but not required.
- B2B2C experience is a plus, but is not required.