Senior Product Manager, Carrier Portal
First Connect Insurance Services
Job Level
Mid-LevelSenior
About the role
- Own and drive the product roadmap for one or more Workforce Application domains.
- Align product initiatives with business objectives, customer needs, and technical feasibility.
- Define product KPIs and success metrics, and monitor progress.
- Conduct discovery with customers, internal stakeholders, and market research to identify high-impact problems.
- Translate product ideas into clear, detailed PRDs and user stories.
- Work closely with Design, Engineering, and Data teams through the full product lifecycle—from ideation to rollout and beyond.
- Communicate progress, priorities, and product decisions clearly and transparently.
- Contribute to go-to-market planning and training for new features.
- Drive products across domains including Customer and Partner Platforms, Payroll and EOR Operations, workforce Analytics, and Global Workforce Compliance and Management.
Requirements
- 5+ years of experience as Product Manager or Technical Product Manager, preferably in B2B SaaS or fintech/payroll platforms.
- Product experience in building and launching highly scalable and reliable services is a plus.
- Proven track record of delivering complex, user-facing products.
- Strong analytical thinking, with experience using data to define product decisions.
- Excellent written and verbal communication skills in English.
- Ability to thrive in a fast-paced, agile environment with shifting priorities.
- Familiarity with compliance, finance, or global HR/payroll domains is a plus.
- Experience working with distributed or global teams is a plus.
- Customer-centricity with examples of persevering on tough product issues to ensure customer satisfaction.
- BA/BS in Computer Science or related field.
