Panopto

System Administrator

• Gather requirements from across the business and translate them into Salesforce best practices
• Oversee user and license management while designing page layouts, record types, and custom objects
• Identify inefficiencies and build automated solutions that improve data quality
• Maintain the "source of truth" by monitoring integrations and adhering to data management best practices
• Develop documentation and lead training sessions

Systems Administrator, Salesforce

DevOps Engineer

• Modernize Pipelines: Evaluate existing legacy build and deployment workflows to identify inefficiencies and replace manual gates with high-speed automation.
• Engineer Automation: Design and implement end-to-end CI/CD pipelines that incorporate automated testing and security scanning.
• Implement Infrastructure as Code (IaC): Transition manual setups into reproducible code using tools like Terraform or CloudFormation.
• Standardize "Golden Paths": Establish consistent build artifacts and deployment patterns across environments to help developers move faster.
• Drive Observability: Implement robust logging and alerting to ensure developers get immediate, actionable feedback on their builds.
• Collaborate with Purpose: Partner with engineers to solve problems as they arise, balancing technical rigor with the agility needed in a high-growth environment.

Security Engineer

• Design Secure Systems: Partner with engineering teams to conduct threat modeling.
• Drive Proactive Defense: Build and maintain automated scanning, penetration testing frameworks.
• Own Governance & Compliance: Lead technical implementation of controls for ISO 27001 and TX-RAMP.
• Lead Incident Response: Act during security events and lead investigations.
• Mentor the Team: Host workshops to empower developers to write secure code.

Full-stack Engineer

• Set the long-term technical vision for a platform used by 11M+ users
• Shape the architecture of Panopto’s high-scale video platform
• Guide engineering teams through complex technical challenges
• Ensure systems remain reliable, scalable, and modern
• Collaborate closely with feature teams to implement architectural patterns
• Conduct design reviews and troubleshoot critical system bottlenecks

Software Architect

AI Engineer

• Define technical direction and architecture for AI-powered features
• Build end‑to‑end AI solutions
• Lead prototyping and delivery of AI-centric initiatives
• Mentor engineers into AI bridge engineers
• Collaborate with product management to shape AI initiatives

Data Engineer

• Engineer the Data Lifecycle: design and implement the "Golden Path" for data
• Implement Data as Code: treat AWS-hosted MS SQL as a version-controlled automated ecosystem
• Architect Multi-Layer Reliability: guarantee data quality and availability across all tiers
• Optimize for Scalability & Performance: identify and resolve architectural bottlenecks
• Standardize Data Observability: develop monitoring and alerting strategies
• Bridge the Engineering Gap: collaborate with Software Engineers and Data Scientists

DataOps Engineer

Account Manager

• Manage the software renewal process for assigned accounts
• Identify upselling and cross-selling opportunities
• Develop account plans and strategies to achieve goals
• Maintain strong relationships with key decision-makers