Pandora

Sales

• Zorg voor een unieke ervaring voor klanten in de Pandora winkel
• Deel speciale momenten met klanten
• Verkoop met volle overgave en maak klanten zich op hun gemak

Sales Assistant, Weekend

Manager

• The Store Manager will be the ultimate Pandora ambassador.
• You will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences.
• This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.
• Coach and manage a team of Assistant Store Manager and Retail Assistants.
• Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
• Dream to Build, coach and inspire a team of talented Pandorian’s.

Store Manager

• Responsible for the day-to-day operational running of the store
• Report to the store manager and be their biggest support
• Ensure the commercial success of the store
• Support, coach and motivate the in-store team to achieve targets
• Have a retail operations focus in store including stock control, store procedures, and team management
• Manage store security, team rotas and tracking the team’s sales performance
• Responsible for the successful running of the store in the absence of the store manager
• Strong retail floor presence, managing teams and influencing sales space
• Trained thoroughly in hand-crafted luxury products to become a product expert
• Nurture and develop the store team to unlock their full potential

Assistant Store Manager

• Responsible for the day-to-day operational running of the store
• Report to the store manager and be their biggest support
• Ensure the commercial success of the store
• Responsible for running the operational aspects of a high-performing store
• Support, coach and motivate the in-store team to achieve the store’s targets
• Have a strong retail floor presence and manage teams around the store
• Be trained in Pandora’s hand-crafted luxury product to become a product expert.
• Nurture and develop the store team to unlock their full potential

Software Engineer

• Support implementation and execution of production strategic/productivity roadmap
• Ensure manufacturing processes are accurate and followed
• Oversee production performance against targets
• Manage quality inspection teams of WIP after finishing before plating
• Visit shop floor daily to visualize situation and communicate directly with teams

Manager, Surface Finishing Engineering – Plating

• Gestión de la boutique
• Liderar el área de ventas
• Controlar los presupuestos
• Organizar horarios del equipo
• Analizar rendimiento de la tienda

Shop Manager – Interinidad

• Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
• Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
• Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
• Assisting with product deliveries; unloading and storing in the correct spaces in store
• Merchandising the store and maintaining high shop floor standards; taking pride in your environment
• Operating the till system, handling financial transactions including returns and exchanges

Part Time Sales Associate

• Managing and developing an assigned territory of wholesale partners and/or key accounts
• Achieving sales and KPI targets, maintaining brand standards
• Implementation of guidelines and training support for Key Accounts
• Building strong relationships and identifying new opportunities

Regional Sales Manager – Wholesale, Nordics

• You support your Store Manager in leading and developing the team with passion and sensitivity
• You help our customers highlight their beauty and individual style with our jewelry
• You ensure that our customers feel completely comfortable and want to come back
• Whether in sales, during consultations, or behind-the-scenes planning: you create these special moments with customers in the store.

Assistant Store Manager – Metzingen Outlet

Customer Support

• Respond to inbound inquiries received by phone, live chat and email in different queues that service internal and external customers
• Record all details of inquiries, comments and complaints as well as details of actions taken in case management system.
• Identify and leverage the appropriate resources for resolving issues by utilising thorough knowledge of the organisation
• Make decisions that achieve the right balance between customer satisfaction and upholding the company’s principles and policies
• Nurture and improve customer relationships by thoughtfully evaluating and self-reliantly making fair decisions
• Assist Customer Experience Department with more challenging internal and external customer complaints or issues
• Understand Pandora products well to better assist the customers.

Customer Experience Assistant

Ecommerce

• Picking, packaging and distribution of sold items
• Placing products and refilling the packaging areas
• Working with IT required for printing and handling of order/return fulfillment (no nightshifts)
• Providing a professional level of customer service via phone and email with emphasis on strong after sales service
• Checking and counting stock received for eCommerce inventory and shipping material
• Ensuring all returns are processed correctly and dealt with efficiently and timeously

eCommerce Stockroom Assistant – Gent

Financial Planning and Analysis

• Own the financial and qualitative merchandise plans by channel.
• Translate global merchandising strategies to local seasonal financial objectives.
• Identify local areas of potential and unexplored opportunities to maximise sales, make stock turn efficient and enhance positive margin trends.
• Keep up to date OTB plans and review monthly with Global team.
• Weekly review to monitor merchandise OTB plan vs last estimate financial expectations.
• Key stakeholder in communicating key dates of promotional plan to Global MFP/OTB team.
• Prepare analysis and files for cross functional meetings with finance team to ensure right visibility and knowledge of the merchandising strategy and OTB plans.
• Collaborate with local finance in the budget setting and reviewing to secure Merchandising’ bottom up forecast is considered in the final budget targets.
• Responsible for reviewing and updating the Open-to-Buy plans.
• Cross functionally align with finance and Senior leadership to set stock and DP targets aligned with sales expectations.
• Lead the cluster Global Buy Review and review investment strategies relative to local Forecast, Insights, and current sales trends.
• Monitor and analyze financial performance, suggesting actions to achieve sales and profitability targets.
• Make analysis on current inventory trends in the cluster and identify possible actions for the next 12 months to optimize KPIs.
• Prepare and present weekly/monthly reports detailing all channel performance and actions.
• Tight collaboration with Global merchandising for the implementation of financial strategy.

Merchandise Financial Planner – 12 month FTC

• You will be an ambassador of our values: WE CARE, WE DARE, WE DELIVER, WE DREAM
• You will work side by side with the Store Manager and be responsible for supporting the boutique's management
• Contribute to the preparation and delivery of reports, providing analysis, recommendations and actions necessary to achieve the store's objectives
• Know the product and sales techniques that ensure the best Customer Experience at your point of sale (POS)
• Support team training to improve commercial performance
• Ensure compliance with operational procedures and protocols
• Apply Visual Merchandising guidelines, proposing changes and adjustments
• Support talent selection and participate in the onboarding process for new colleagues