Pandora

Sales Associate

Pandora

full-time

Posted on:

Location Type: Office

Location: Lyon • France

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About the role

  • Increase sales and achieve individual and store targets by applying Pandora selling techniques and focusing on key performance indicators (IDV, PM, TT)
  • Build connections between our customers and the brand by creating a memorable experience through exemplary service and an approach tailored to each customer's profile, history and needs
  • Develop and share your knowledge of jewelry and the Pandora brand to boost sales and deliver an unforgettable customer experience
  • Foster customer loyalty by encouraging enrollment in the loyalty program, presenting new products and generating interest in upcoming launches
  • Assist with receiving deliveries, unloading items and storing them in the store’s designated areas
  • Serve as a brand and store ambassador by embodying the company values daily (We dream, We dare, We care, We perform), and maintaining a polished, professional appearance
  • Showcase the store and maintain order and cleanliness in the back office

Requirements

  • Prior knowledge of the brand and an interest in Pandora jewelry is an asset
  • Positive, proactive attitude and a willingness to work as part of a high-performing team
  • Ability to work in a fast-paced environment — stores are often very busy with long queues
  • Sales experience, ideally in a retail environment, is a plus
  • Excellent communication skills; able to engage with customers confidently
  • Availability on weekends and public holidays is preferred
  • Proficiency in English is a plus
Benefits
  • Performance-based bonuses
  • Employee savings/profit-sharing plan
  • Meal vouchers (€10.50 per day) via Edenred card
  • One additional day off for your birthday
  • Access to works council (CSE) benefits
  • Personal discount on Pandora product purchases
  • Company health insurance with 75% employer contribution
  • Option to purchase Chèques Emploi Service Universel (CESU) with a 50% contribution from Pandora
  • Training from the first days on products, sales techniques and customer reception, delivered by experienced trainers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceknowledge of jewelrycustomer service
Soft Skills
positive attitudeproactive attitudeteamworkcommunication skillsability to work in a fast-paced environment