Paired

Email Marketing Manager

• - Assist in creating, scheduling, and managing email marketing campaigns using platforms such as Mailchimp, Constant Contact, or similar tools.
• - Monitor and analyze campaign performance metrics and generate reports to improve future marketing efforts.
• - Manage customer inquiries via email, ensuring timely and professional responses.
• - Support administrative tasks such as data entry, calendar management, and document organization.
• - Collaborate with the marketing team to brainstorm and implement new strategies to enhance reader engagement and conversion rates.
• - Maintain and clean email subscriber lists for maximum efficiency.

Virtual Assistant, Email Marketing Experience

Video Editor

• Create short-form and ad-focused videos using AI-generated or AI-assisted footage.
• Combine traditional editing techniques with AI tools to produce complete ad creatives.
• Develop videos optimized for lead gen and DTC performance (Meta, TikTok, YouTube, etc.).
• Experiment with AI workflows to generate visuals, voiceovers, and scenes efficiently.
• Collaborate with marketing and creative teams to iterate on ad concepts and formats.

AI Video Editor

Recruitment

• Headhunting for Manager and Above positions across multiple industries with focus on LATAM region
• Develop sophisticated Boolean search strategies to identify and engage passive executive candidates not actively seeking new opportunities
• Build and nurture long-term relationships with executive talent through strategic networking and consistent communication
• Partner with clients to deeply understand leadership requirements and organizational culture for precise candidate matching
• Manage full-cycle executive recruitment process from identification through offer negotiation, providing white-glove service to both clients and candidates
• Leverage LinkedIn Recruiter, Seekout, Stack Overflow and other specialized platforms to identify technical leadership talent

Senior Recruiter

Ecommerce

• Full DTC P&L — You’re accountable for driving revenue and margin across our Shopify store.
• CRO & Site Performance — You’ll test, optimize, and ship site updates weekly. You know your way around Shopify, custom landing pages, and A/B tools.
• Ad Platform Strategy — You’ll partner with media buyers to scale Meta, Google, YouTube, and Affiliate while owning cross-channel strategy and budget pacing.
• Retention & Lifecycle — You’ll own our Klaviyo and Attentive programs. Think: flows, campaigns, segmentation, upsells, subscription strategy.
• Attribution & Analytics — You’ll live in Northbeam, post-purchase surveys, and cohort data to make decisions. You’re allergic to guesswork.
• CX Feedback Loop — You’ll build a tight loop with our CX and product teams to identify churn risks, bugs, and new revenue opportunities.

Head of E-commerce Operations, CRO

Accountant

• Prepare and file federal and state tax returns for clients, ensuring adherence to current tax regulations
• Review client financials to identify tax-saving opportunities and compliance issues
• Maintain organized records in alignment with IRS requirements, ready for audits if necessary
• Communicate effectively via email with clients to gather needed information and clarify tax-related questions
• Utilize Canopy CRM to manage tax projects efficiently, translating client communications into actionable tasks
• Collaborate with team members on tax-related projects and deadlines
• Monitor client inbox and respond to inquiries or delegate tasks as necessary
• Stay informed on changes in tax legislation and implement these updates into client practices

Tax Accountant

Content Creator

• Own and manage all social accounts (min. 1 post per day on all platforms except YouTube —2+/week).
• Develop a multi-platform content strategy optimized for reach, engagement, retention, and conversions.
• Self-generate agile content (raw, meme-style, trend-based or informal when needed) alongside professionally produced pieces.
• Lead the creative team (photographer, cinematographer, graphic designer) to produce diverse content formats tailored to each platform.
• Maintain a balanced mix of content: Memes & trend-driven creative content; Product demos, overviews, and displays; Reviews, unboxing, and hands-on demonstrations; Tutorials, guides, educational content on gaming tech; Gaming tips & strategy videos; Influencer collaborations & UGC integration; Interactive content (polls, questions, mini-games, etc.); Community Q&As and testimonials.
• Ensure brand voice consistency, authenticity, and cultural relevance.
• Respond to all public replies across social media promptly.
• Lead Pwnage’s presence and engagement on Discord, Reddit, and gaming forums.
• Organize creative community events, polls, challenges, tournaments, etc., to drive retention and loyalty.
• Develop community programs to convert followers into advocates.
• Identify and manage influencer partnerships; lead outreach for collabs and sponsored content.
• Coordinate influencer campaigns around product launches or key brand moments.
• Oversee affiliate program growth; recruit new affiliates and nurture relationships (1–3% lifetime earnings of affiliates you sign).
• Produce or oversee SEO-optimized blog content for Pwnage.com and external sites.
• Stream on the Pwnage Twitch account to engage community (15% commission + customer coupon code structure applies).
• Build cross-platform strategies to maximize the impact of each channel.
• Ideate and execute social-first campaigns for new product launches, limited editions, collab drops, and brand initiatives.
• Coordinate with marketing, product, and creative teams to ensure consistent messaging and hype-building.
• Provide regular reporting on KPIs, insights, and recommendations.

UGC Content Creator – DTC Gaming

Customer Support

• - Handle and resolve up to 140 tickets daily across all contact types (email, contact form, social DMs).
• - Deliver a high standard of service, maintaining a minimum 90% CSAT (Customer Satisfaction) score.
• - Follow internal support guidelines, macros, and escalation procedures to ensure consistency and quality across all customer interactions.
• - Maintain accurate, detailed, and timely documentation of all customer interactions within our CRM system.
• - Uphold and model all rules of conduct and team values, demonstrating professionalism and respect in all interactions.
• - Participate in ongoing training sessions and provide feedback on ways to improve customer support workflows.

Digital Marketing

• Review deliverables before they reach the client
• Give thoughtful feedback that helps the team stay on course
• Be the primary point of contact for assigned accounts
• Lead meetings where goals are clear and everyone knows the flight path
• Handle concerns calmly and proactively
• Track timelines, budgets, and resources so nothing falls off the radar
• Anticipate risks—like scope creep or delays—before they become emergency landings
• Document and communicate client requests with precision
• Turn business goals into actionable strategies
• Ensure specialists’ work aligns with the big-picture flight plan
• Spot opportunities for upsell or cross-sell that benefit both client and agency
• Share learnings and refine processes across the team
• Model accountability, collaboration, and positive culture
• Help leadership improve our services and set the standard for how we operate

Digital Marketing Manager

Client Partner

• Work within our CRM (Dubsado) to track and manage new client inquiries (leads)
• Use our CRM to optimize and improve the client journey for existing clients
• Support project management and administrative coordination
• Perform light billing/invoicing and data entry (Quickbooks)
• Handle additional administrative and marketing tasks as needed
• Create and execute marketing campaigns for lead generation and brand awareness; which may include:
• Design and send monthly email newsletters to nurture our client base (via Brevo or similar)
• Update our website with monthly blogs, photos, and light technical edits (WordPress)
• Plan, manage, and create content for social media (posts, reels, Google Business)
• SEO Updates (if able)**

Online Business & Client Manager, Admin

• Strong experience in VSL production, from structuring hooks to refining narrative flow
• Proficiency with AI voiceovers and integrating them naturally into edits
• Skilled in Talking Head–style ads, including pacing, captioning, and retention-focused editing
• Deep understanding of UGC formats, social-first editing, and direct-response strategy
• Ability to research content, competitor examples, and creative angles
• Knowledge of platform-specific guidelines (e.g., Meta deadzones, safe zones, text placement, compliance rules)
• Excellent communication and teamwork skills
• Comfortable following SOPs while improving processes and creative quality
• Bonus: Familiar with ClickUp or similar project management tools

Ads Video Editor – Ecommerce

Marketing

• Develop campaign briefs and concepts that ladder up to brand storytelling, product moments, new flavor launches, and promotional strategy.
• Build narratives that connect customer insights, seasonality, and business priorities into compelling cross-channel retention campaigns.
• Collaborate with Creative to guide messaging, tone, and visual direction for email and SMS.
• Code, build, QA, and launch email/SMS campaigns with high accuracy and a strong eye for detail.
• Maintain and optimize automated flows (welcome, post-purchase, churn-prevention, win-back, subscription, etc.).
• Maintain list health best practices, deliverability, and subscriber file growth.
• Build and maintain advanced segmentation and cohorts based on behavior, lifecycle stage, cancellation reasons, engagement level, and purchase patterns.
• Design, run, and analyze A/B and multivariate tests — messaging, timing, incentives, creative, discounting, and segmentation — and turn learnings into clear recommendations.
• Partner with Product/Data to integrate new behavioral triggers and personalization points.
• Own retention reporting across email, SMS, and lifecycle flows — including conversion, repeat purchase rate, churn, unsubscribe rate, active subscriber base, and LTV impact.
• Track list growth and list health, reporting on trends, drivers, and opportunities.
• Track A/B test results and communicate results and recommendations.
• Identify and implement optimizations to subscription save/skip logic, win-back strategies, cancellation reasons, and triggered communications.
• Use customer feedback and behavioral data to improve the experience for new, active, and at-risk users.
• Collaborate cross-functionally to ensure retention strategies support product launches, channel priorities, and brand moments.

Retention Marketing Manager

Social Media Manager

• Own and manage all social accounts (min. 1 post per day on all platforms except YouTube —2+/week).
• Develop a multi-platform content strategy optimized for reach, engagement, retention, and conversions.
• Self-generate agile content (raw, meme-style, trend-based or informal when needed) alongside professionally produced pieces.
• Lead the creative team (photographer, cinematographer, graphic designer) to produce diverse content formats tailored to each platform.
• Maintain a balanced mix of content: Memes & trend-driven creative content; Product demos, overviews, and displays; Reviews, unboxing, and hands-on demonstrations; Tutorials, guides, educational content on gaming tech; Gaming tips & strategy videos; Influencer collaborations & UGC integration; Interactive content (polls, questions, mini-games, etc.); Community Q&As and testimonials.
• Ensure brand voice consistency, authenticity, and cultural relevance.
• Respond to all public replies across social media promptly.
• Lead Pwnage’s presence and engagement on Discord, Reddit, and gaming forums.
• Organize creative community events, polls, challenges, tournaments, etc., to drive retention and loyalty.
• Develop community programs to convert followers into advocates.
• Identify and manage influencer partnerships; lead outreach for collabs and sponsored content.
• Coordinate influencer campaigns around product launches or key brand moments.
• Oversee affiliate program growth; recruit new affiliates and nurture relationships (1–3% lifetime earnings of affiliates you sign).
• Produce or oversee SEO-optimized blog content for Pwnage.com and external sites.
• Stream on the Pwnage Twitch account to engage community (15% commission + customer coupon code structure applies).
• Build cross-platform strategies to maximize impact of each channel.
• Ideate and execute social-first campaigns for new product launches, limited editions, collab drops, and brand initiatives.
• Coordinate with marketing, product, and creative teams to ensure consistent messaging and hype-building.
• Provide regular reporting on KPIs, insights, and recommendations.

Social Media Manager – Gaming

Artificial Intelligence

• Use AI tools to support daily tasks, problem-solving, and workflow optimization.
• Build automations for repetitive processes using tools like n8n (and similar platforms).
• Automate data handling in Excel, including reporting and routine analysis.
• Conduct AI-focused research to identify relevant tools, strategies, and implementation opportunities.
• Provide AI-powered insights and recommendations for digital transformation projects.
• Collaborate with the client to design and improve AI-driven solutions and processes.

AI Automation Specialist

• Increase show rate from **67% → 75–80%**
• Prevent lost leads and no-shows
• Maintain closer calendars at full capacity
• Warm and qualify leads prior to appointments
• Handle rescheduling with urgency
• Execute a “Never Lose a Lead Twice” approach
• Generate consistent **$1M+ annual revenue lift** purely from show rate improvement
• Own and execute a structured confirmation workflow: Immediate post-booking confirmation, Night-before confirmation, Same-day reminders, Personalized messaging in brand voice (concierge, professional, high-service), Communication via SMS, email, phone calls
• Ensure every booked lead receives: Short credibility or welcome video, Case studies or proof assets, Clear expectations for the call, Calendar invite and acceptance confirmation, Prep materials where applicable
• Prevent double-bookings and conflicts, Eliminate calendar dead zones, Ensure closers start each day with optimized capacity, Rapid recovery of same-day cancellations
• When cancellations or ghosting occur: Immediate phone outreach, Immediate SMS follow-up, Supporting DM/email follow-ups, Offer fastest next available times, Reallocate into nearest closing window
• If a lead no-shows: Call within 5 minutes, Supportive “jump on now if you can” text, Execute 3-part follow-up sequence, Reschedule within 48 hours, Notify setter for coordination, Move to High-Priority Recovery List
• Provide clear daily pipeline insights including: Calls booked, Calls confirmed, Show vs. no-show metrics, Save attempts & success rate, Daily show-rate percentage, Next-day forecast **

Appointment Confirmation Specialist, Tax Advisory

Financial Planning and Analysis

• Conduct comprehensive financial analysis, preparing detailed reports to guide strategic decision-making for M&A activities.
• Develop and maintain sophisticated financial models to evaluate potential acquisition targets and their impact on overall business performance.
• Play a key role in the due diligence process, including reviewing financial statements, preparing analyses, and identifying potential risks and opportunities.
• Work closely with cross-functional teams, including legal and compliance, to ensure thorough analysis and alignment throughout the M&A process.
• Prepare and deliver presentations to senior management and stakeholders, summarizing findings, recommendations, and strategic insights for proposed acquisitions.