Outsourced Staff

Content Marketing Manager

• Write, edit, and publish long-form, SEO-optimised blog posts and on-site guides
• Write, edit, and optimise landing pages for conversion and search performance
• Create and publish engaging content across social platforms, including Facebook, Instagram, and LinkedIn
• Tailor tone, language, and messaging to suit each client's target audience
• Select and source compelling images and videos to support written content
• Collaborate with internal teams on advertising and campaign content
• Engage with comments and messages across social media pages accurately and promptly
• Meet with clients to understand their brand voice and audience goals, then translate those insights into content that delivers results
• Apply and continue developing your understanding of SEO and AI fundamentals, plus technical basics

AIO Content Specialist

SEO Marketing

• Write, edit and publish long-form SEO-optimised posts
• Write, edit and optimise Landing pages
• Write, edit and publish engaging posts for various social networks, including Facebook, Twitter, and Instagram
• Network with clients and industry professionals

SEO Copywriter – Open to AI

Chief of Staff

• Coordinate the content and client success teams under the Founder's direction, growing into full ownership and management of both as trust builds
• Set the operating rhythm. Chase deliverables, track client health, escalate issues, ensure SLAs are met
• Run the operational backbone so the Founder can focus on growth
• Track and flag operational issues before they reach the Founder's desk
• Drive the rollout of new tools, processes, and team initiatives
• Shadow and observe how the Founder and the teams spend their time, week by week
• Map every recurring task, decision point, and workflow across sales, recruiting, ops, content, client success, and finance admin
• Document each one as a clear, repeatable SOP, including triggers, steps, tools used, decision criteria, and handoff points
• Build a central SOP library that is searchable, maintained, and version-controlled
• Apply process-improvement principles (Six Sigma, Lean, or equivalent) to identify waste, reduce variation, cut cycle time, and improve quality
• Measure before and after. Show the numbers
• Identify which workflows can be delegated or automated with AI agents
• Turn the business from a set of habits living in the Founder's head into a documented, measurable system
• Manage the Founder's inbox across Outsourced Staff and Conversational AI. Triage, draft replies, send under direction, escalate what needs his eyes
• Run his calendar. Book meetings, defend his focus time, send reminders, prep him for what's next
• Attend meetings with the Founder. Take notes, capture decisions and actions, own the follow-through
• Daily and weekly check-ins covering priorities, deals in motion, follow-ups due, and blockers
• Post-meeting summaries drafted and sent within one to two hours of a call ending
• Sales proposals drafted and sent the same day if a request comes through before noon
• Follow up warm leads by phone when they go quiet. Typically five calls per week. ("Dom sent that proposal, where are you at?")
• Keep HubSpot hygienically moving. Update deal stages, log activity, flag stale deals, ensure leads are in follow-up sequences
• Pull together pre-call briefs so the Founder walks into every meeting prepared
• Default to Claude as your primary AI tool. Training will be provided on Claude, Claude Projects, prompt engineering, and the internal AI stack
• Use AI to draft, summarise, research, and prep faster on everything you touch
• Build and maintain light agents and automations under the Founder's direction
• Spot repetitive tasks and propose an AI-assisted way to handle them

Operations Manager – Chief of Staff to the Founder, AI-First

Software Engineer

• Build, enhance, and maintain app and web experiences using Flutter, turning product ideas, rough briefs, and design concepts into shipped features
• Partner closely with the founder, CTO, and designer to translate business goals into practical product decisions and intuitive user experiences
• Develop responsive, reliable, and scalable interfaces, including API, backend, and third-party integrations needed to support the product end to end
• Move quickly and make sound technical decisions in a lean environment, balancing speed, quality, maintainability, and user experience
• Own iteration and improvement across features, releases, debugging, and postlaunch enhancements
• Contribute to how the team works by helping shape standards, workflows, documentation, and overall product delivery habits
• Use AI tools thoughtfully to improve speed, quality, and execution without losing judgment

Senior Flutter Developer

IT Support

• Execute and support Microsoft 365 migrations, including mail and data transitions
• Perform file server migrations to SharePoint and OneDrive, including setup and configuration
• Design and deploy Microsoft Azure environments for clients
• Configure and manage switches, VLANs, and VLAN routing
• Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies.
• Work closely with clients to deliver high-quality client projects
• Collaborate with AU and PH-based teams and communicate clearly in English
• Deliver excellence in a fast-paced, multi-client MSP environment

Level 2/3 Helpdesk Engineer – MSP

• Custom WordPress Development: Build and maintain custom WordPress websites from Figma or design files using advanced HTML, CSS/SCSS, JavaScript, and PHP.
• Front-End UI Implementation: Translate creative design concepts into pixel-perfect, responsive, and performant front-end interfaces.
• Theme and Plugin Customisation: Modify themes and plugins to suit specific client needs using lightweight PHP logic and JavaScript enhancements.
• Website Maintenance & Troubleshooting: Handle bug fixes, performance optimisations, and regular WordPress core/plugin updates.
• Collaborative Project Execution: Work closely with the strategy and design teams to deliver seamless user experiences that align with project goals.
• Code Quality & Best Practices: Write clean, reusable, scalable code with attention to detail and commitment to QA, testing, and debugging.
• Proactive Development Contribution: Contribute ideas to improve website performance, UX, and development workflow efficiency.
• Task & Time Management: Operate within project timelines using tools like ClickUp, Asana, Trello, or similar, while maintaining clear and timely communication.

WordPress Developer – Full Time

Recruitment

• Assist in creating job descriptions and posting roles via ATS (e.g., Lever).
• Support in preparing candidate proposals and summaries for clients.
• Source candidates using tools such as Expandi and Juicebox.ai.
• Add and organise candidates in the ATS and talent pool.
• Respond to candidate emails and enquiries.
• Pre-screen resumes and shortlist suitable candidates.
• Schedule screening interviews and client interviews.
• Keep candidates engaged (“warm”) throughout the process.
• Provide updates to candidates regarding their application status.
• Assist in conducting initial screening interviews when required.
• Coordinate interview schedules between candidates and clients.
• Maintain accurate and updated records in the ATS.

Assistant Recruiter

Graphics Designer

• Design and produce weekly EDMs using Photoshop and Klaviyo.
• Create website graphics including homepage banners, product highlights, and promotional assets.
• Develop digital banners for campaigns, launches, and seasonal promotions.
• Optimise designs for performance across desktop, tablet, and mobile devices.
• Design in-store signage, window displays, and point-of-sale materials.
• Create print collateral for stores, outdoor advertising, and shopping centre campaigns.
• Prepare final artwork for print production and liaise with suppliers when required.
• Work closely with the Creative Director to develop product-related designs (labels, packaging, cards, etc.).
• Create seasonal lookbooks for retail and wholesale use.
• Ensure all designs align with brand guidelines, tone, and visual identity.
• Collaborate with marketing, eCommerce, and retail teams to deliver cohesive campaigns.
• Manage multiple projects and deadlines in a fast-paced environment.
• Maintain consistency across all creative outputs.

Graphic Designer

Marketing

• Expression of Interest (EOI) & Submission Support: Prepare, compile, and complete EOI and tender-style submission documents using established templates.
• Administrative Coordination & Documentation: Provide day-to-day administrative support including formatting documents, maintaining files, managing trackers, and handling internal correspondence.
• Creative Content Support & Copywriting: Assist in developing and refining content for marketing materials, proposals, and submissions.
• Proofing & Quality Control: Proofread all documents, submissions, and marketing materials to ensure grammatical accuracy, formatting consistency, and adherence to brand standards.
• Marketing & Social Support Tasks: Support the marketing team with content scheduling, basic social media posting, and simple design adjustments as required.
• Deadline & Workflow Management: Manage multiple tasks with tight deadlines while maintaining accuracy and quality.