Otis Elevator Co.

Mechanical Engineer

• Lead advanced electro-mechanical engineering studies from feasibility through technical validation.
• Define and validate robust electrical and mechanical solutions aligned with safety, compliance, performance, and cost objectives.
• Increase engineering execution capacity to support growing Modernization demand.
• Act as a senior technical authority for design arbitration, risk mitigation, and technical decision-making.
• Contribute to productivity and cost efficiency through optimized technical solutions and reuse strategies.
• Ensure strong interfaces with Operations, Supply Chain, and Field teams to deliver deployable solutions.

Ingénieur Mécanique

Operations

• Conceptualize and implement maintenance systems and records.
• Conceptualize methods for reduction in callbacks and monitor effectiveness methods.
• Conceptualize systems and methods for reduction of annualized hours per unit.
• Develop and improve rapport between customer and company.
• Developing & meeting Business plan forecast.
• Manpower planning.
• Ensure implementation of safety at all levels.
• Conceptualize, and plan methods to better inventory control of stores.
• Regular meetings with Area Managers and CSE’s.
• Attending Family meets, participate in Tool Box Talks.
• Create safety awareness among employees.
• Generate monthly management report on Service Activities.
• Adhere to all Safety & Quality policies of the company.
• Conduct Fatality Prevention Audits at sites.
• Resolve all safety issues pertaining to resolve at job sites.
• Monitor competition of WWJSSS items.
• Attend Safety Committee Meetings.
• Participate in Accident investigation.
• Lead ACE.
• Responsible for managing Service & Service Sales team of the area.
• Responsible for addressing & understanding people matters.
• Responsible for customers interface & customer management.

Senior Manager – Area Operations

Supply Chain

• Review rope attributes and technical specifications submitted via standardized forms and accurately identify the appropriate internal Part Number (PN)
• Work closely with Field and Engineering stakeholders to identify suitable specifications, qualified suppliers, and establish approved PNs for future use
• Support ongoing alignment between engineering specifications and sourcing strategies to ensure Otis service and safety standards are met
• Drive standardization of rope requirements to approved PNs and suppliers to reduce variation and field-level pain points
• Identify, evaluate, and select qualified rope suppliers based on total cost, quality, lead time, capacity, and risk
• Allocate orders to the best total cost supplier, considering material cost, logistics, lead time, and supplier performance
• Identify opportunities to transition field demand to approved suppliers and preferred sourcing pathways
• Realize category savings for rope commodities through sourcing strategies, supplier consolidation, and specification optimization
• Seek, negotiate, and execute supply agreements to support dedicated spend with managed suppliers
• Manage end-to-end order execution for rope commodities, from sourcing through delivery to the customer
• Prepare purchase orders (POs) for non-Otis rope materials sourced from domestic and international suppliers in compliance with Otis Terms and Conditions
• Ensure supplier PO and price confirmations; apply negotiating techniques to secure the supplier’s best offer
• Manage logistics to ensure on-time delivery, proper inventory levels, and service performance metrics
• Perform timely escalation of supply, quality, pricing, or delivery issues and drive resolution
• Execute defined centralized sourcing processes in coordination with Field Operations, Engineering, and Operations stakeholders, supported by clearly documented standard operating procedures
• Work with Field teams to understand application requirements and identify opportunities to shift demand to approved rope suppliers
• Partner with Engineering to evaluate alternate suppliers and technical solutions for ropes not currently lined up
• Drive toward the goal of 100% rope spend under management through centralization or purchasing pathway controls
• Integrate spend data, field feedback, supplier performance, and delivery metrics into commodity strategies and roadmaps
• Analyze and forecast demand to determine stock vs. catalog opportunities
• Identify opportunities to expand and maintain rope offerings within the Field Requisition System (FRS)
• Resolve discrepancies in purchase orders
• Resolve material rejections
• Manage price increases
• Identify cost savings opportunities
• Resolve invoicing issues

Supply Chain Management, Sourcing Analyst

Manager

• Consult with sales and business leaders to identify performance gaps and determine which challenges can be addressed through capability building, skill development, or targeted learning interventions
• Execute against the current portfolio of learning priorities , which may include digital learning pathways, virtual instructor‑led sessions, live in‑person learning experiences, as well as coaching and on-the-job support
• Partner with vendors and cross‑functional internal teams (e.g., HR, Product, Marketing, Sales Operations. Change, L&D) to design, build, and deploy world‑class sales learning solutions
• Govern learning priorities and drives decisions across OUs , ensuring alignment to global standards while adapting approaches for regional context and business needs
• Track and report program performance to senior leaders, including learner engagement, adoption metrics, and indicators of business impact
• Support ongoing updates and enhancements to learning content based on feedback, performance data, and evolving business priorities

Senior Manager, Commercial Learning – Americas

Controller

• Support statutory financial statements and regulatory filings including supporting the design/implementation of global audit process for a global ERP system.
• Support Discounted Cash Flow Models for Otis foreign subsidiaries on an annual basis.
• Assist in the overall management and governance of the Otis Holding Companies including budgeting, financial reviews, coordination of meetings and key documents.
• Provides overall support to the directors of over 20 holding companies.
• Perform ad-hoc requests and special projects.
• New roles and responsibilities as we continue to define and standardize processes across the Controller’s organization, including strategic initiatives and regulatory requirements.

Senior Manager, Accounting & Controllership

Customer Success Manager

• Gerenciar, administrar e otimizar os módulos Sales e Field Service do Dynamics 365 CRM.
• Atuar em parceria com as áreas de negócio para levantamento de requisitos, desenho de soluções, priorização de demandas e acompanhamento das entregas.
• Recomendar melhorias contínuas e inovações utilizando o ecossistema Microsoft.
• Garantir a integridade, performance, escalabilidade e aderência das soluções às necessidades do negócio.
• Participar de projetos estratégicos e iniciativas de transformação digital.
• Promover colaboração, compartilhamento de conhecimento e boas práticas entre equipes multifuncionais.

Especialista em Dynamics 365 CRM

AI Engineer

• Lead the strategy, architecture, and enablement of the enterprise cloud and AI platform ecosystem
• Partner across product, security, data, and application teams to deliver secure, reliable, scalable cloud capabilities
• Set and communicate the vision, operating model, and multi-year roadmap for Multi cloud & AI Platforms
• Own the developer enablement strategy, including CI/CD patterns and self-service automation
• Define and evolve the enterprise AI platform architecture
• Partner with Security, Risk, and Compliance to embed security-by-design and data protection
• Drive cloud financial management (FinOps)
• Define platform standards and reference architectures and influence AI adoption
• Measure and improve platform outcomes using KPIs
• Represent the platform organization in executive forums

Senior Director, Cloud and AI Platforms

Financial Planning and Analysis

• Lead planning, forecasting, and financial reporting activities for a portfolio of digital technology functions and platforms.
• Oversee month‑end close activities, including journal entries, accruals, and cost allocations to ensure accuracy and timeliness.
• Provide financial oversight and analysis for major enterprise systems, including ERP and CRMs.
• Partner with technology and finance leaders to translate financial results into clear insights and actionable recommendations.
• Support business cases and investment evaluations for technology initiatives, ensuring alignment with financial objectives and governance standards.
• Drive continuous improvement in financial processes, reporting quality, and controls across supported areas.

Senior Manager, FP&A

Engineer

• Provide troubleshooting, adjustment, and repair support and guidance to field offices for both Otis and non-Otis's products
• Manage product/component upgrades, repairs, retrofits, and developing technical information

• Lead forecasting and business reviews for service and modernization sales
• Manage marketing lead execution and pipeline health
• Coach and develop sales associates
• Support and enhance regional training programs and CRM tools
• Collaborate with senior leadership and branch teams
• Strengthen customer relationships and identify new business opportunities
• Develop an integration playbook for future acquisitions
• Drive continuous improvement across sales processes and integration efforts

Senior Manager, Commercial & Integration Lead, Alternate Brands

Sales Engineer

• Développer votre portefeuille et générer du chiffre d’affaires en identifiant de nouvelles opportunités (conquête de parc, bilans de patrimoine, appels d’offres travaux, modernisation, remplacement).
• Entretenir un réseau économique actif et construire des relations solides avec vos clients.
• Renégocier les contrats en intégrant les évolutions réglementaires.
• Piloter vos actions commerciales à l’aide d’outils performants (CRM, suivi d’opportunités, prévisions).
• Collaborer étroitement avec les équipes chantiers pour garantir la qualité d’exécution (réunions, visites, coordination).

Ingénieur Commercial Junior

Analyst

• Responsible for the bookkeeping and verification of fiscal documents (NF-e, CT-e and service invoices) for the head office and branches, ensuring compliance with applicable legislation.
• Manages the automatic receipt of invoices, provides support and guidance to fiscal teams, assists audits, monitors area KPIs and participates in system improvements, with strong cross-functional interaction and a focus on quality, compliance, security and continuous improvement.
• Recording and verification of incoming invoices for productive and non-productive goods, services and transport documents.
• Management of automatic receipt dashboards to ensure that all fiscal documents issued against the company's CNPJs are properly recorded.
• Guidance and training for the head office fiscal receipt team to ensure correct processes.
• Support to the physical receiving team and assistance to related areas.

Receiving Analyst – Mid-level

DevOps Engineer

• Maintain a focus on broader objectives and balance strategic vision with effective planning and execution
• Develop a comprehensive understanding of software products from end to end
• Build rapid proofs of concept and demonstrations in collaboration with data scientists, engineers, and business stakeholders
• Deploy and maintain high-quality production code with minimal guidance
• Refactor code for improved efficiency and ensure comprehensive documentation is provided for all processes
• Utilize deep knowledge of version control tools like Azure DevOps, MLFlow, and the Azure cloud platform, including Databricks
• Complete tasks with quick turnaround times and proactively follow up to ensure project continuity
• Engage closely with stakeholders and demonstrate a willingness to quickly learn and adopt new technologies

Administration

• Processing card issuance requests through ServiceNow
• Managing card activation, renewal, and replacement processes
• Handling permanent and temporary limit increase/decrease requests
• Running monthly delinquency reports and identifying overdue cardholders
• Coordinating with Citibank customer support for resolution

Global Travel Card Administrator

Counselor

• Answer incoming calls from commercial branches
• Analyze customer requests and escalate when necessary
• Provide first-level support to paying customers
• Categorize and log requests
• Provide updates on the status of ongoing requests
• Commit to achieving performance and quality objectives