Senior Manager – Area Operations

Otis Elevator Co.

Service Operations Manager responsible for service function in Kanpur. Overseeing maintenance systems, safety, and customer relationships while developing efficient operations.

Posted 5/31/2026full-timeKanpur • 🇮🇳 IndiaSeniorWebsite

ATS Keywords

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Hard Skills

maintenance systemssafety policiesquality policiesreport generation

Soft Skills

team managementcustomer relationship managementinterpersonal skills

Certifications & Qualifications

B.TechB.E.

Industry Keywords

service functionservice activitiescustomer rapport

About the role

Key responsibilities & impact

Overall responsibility of running the Service Function of an Area
Conceptualize and implement maintenance systems and records
Develop and improve rapport between customer and company
Ensure implementation of safety at all levels
Generate monthly management report on Service Activities

Requirements

What you’ll need

B.Tech / B.E. – Mechanical/Electrical/Electronics
12 to 15 years relevant experience
Understanding of safety and quality policies
Team management skills
Customer relationship management skills

Benefits

Comp & perks

Opportunities, training, and resources that build leadership and capabilities
Employee Scholar Program
Diverse and trusted community