OSA Outsourcing Advantage

Ecommerce

• Processing daily incoming orders and generating shipping labels
• Maintaining accurate inventory levels across all sales platforms
• Auditing product listings to ensure items are live and store operations run smoothly
• Responding to minor, low-volume customer messages through text-based channels

E-Commerce Assistant

Executive Assistant

• Conduct outbound calls to Bronx NY USA residents to assess eligibility for Medicaid support programs.
• Clearly explain program benefits and next steps in both Spanish and English.
• Communicate warmly and professionally with patients and families, addressing questions and concerns.
• Collect basic information and transfer interested individuals to the intake team.
• Document call outcomes and notes accurately in the system, keeping records organized.
• Follow up with applicants and manage callbacks to support program enrollment.
• Maintain a high standard of cultural competence and empathy when engaging with elderly and low-income populations.

Virtual Assistant, Spanish Outreach Caller – Medicaid Program

Manager

• - Manage and organize the manager’s inbox to ensure timely responses and nothing is missed
• - Track project tickets/requests and daily tasks, following up to completion
• - Maintain task management systems and monitor deadlines
• - Coordinate follow-ups with internal team members, vendors, and clients
• - Keep project communications organized and up to date
• - Support management with scheduling, reminders, and general administrative assistance
• - Ensure tasks are completed on time and properly documented

Executive Assistant, CEO – Task & Email Manager

Architect

• Draft and produce residential construction documents in AutoCAD, including plans, sections, and fully dimensioned drawings
• Develop structural layouts and perform basic structural path sizing for residential buildings
• Prepare electrical and plumbing riser diagrams
• Create and maintain drawing annotations and tags (smoke detectors, windows, doors)
• Develop footing details, window schedules, and door schedules
• Incorporate redlines and revisions; ensure drawing set completeness and consistency
• Coordinate deliverables to align with New York State residential building code requirements (New Jersey code familiarity is a plus)

Architectural Draftsperson / Architectural Designer

Social Media Manager

• Edit Instagram Reels and TikTok content daily to achieve high performance and engagement.
• Transform raw footage into premium short-form videos using advanced transitions, sound design, and creative pacing.
• Apply motion elements, visual effects, and creative enhancements to elevate content quality.
• Create and integrate AI-generated video content, developing prompts and workflows for AI video generation tools.
• Combine AI-generated content seamlessly with traditional edits for cohesive deliverables.
• Maintain extremely high quality standards while delivering projects with fast turnaround times.
• Collaborate closely with creative teams on direction and content strategy.

Video Editor

Graphics Designer

• Prepare visual specification packages for art, signage, logos, wallpaper, murals, and cutouts using PowerPoint.
• Create, preflight, and deliver high-resolution production files for print and fabrication, including downloading, upscaling, resizing, and formatting artwork.
• Ensure color accuracy across deliverables through color adjustments and matching.
• Refine and output print-ready artwork using Adobe Illustrator and Photoshop.
• Coordinate with design, print, and production teams to move concepts from inception to completion and meet project timelines.
• Enforce quality control standards for all outputs.
• Maintain organized documentation, file systems, and version control.
• Produce files for non-paper media (canvas, vinyl, acrylic, etc.) for CNC/laser cutting and roll-to-roll/flatbed printing.
• Support image recreations, custom mural creation, and AI-assisted asset generation.
• Prepare ADA signage and related production-ready packages.
• Stay current with design trends and emerging technology (including AI tools) to improve quality and efficiency.

Senior Graphic Designer – Large Format

• Prepare visual specification packages for art, signage, logos, and wallpaper using PowerPoint.
• Set up high-resolution print files – downloading, upscaling, and resizing images correctly.
• Ensure color accuracy for all deliverables Color adjustments/matching.
• Collaborate with our design, print, and production teams to bring concepts to completion.
• Use Adobe Illustrator and Photoshop to format and refine print-ready artwork.
• Enforce quality control standards to ensure all files output meet expectations.
• Maintain precise and organized documentation and file systems.
• Stay current with design trends and emerging tech (including AI tools) to boost quality and efficiency.
• Image recreations, Custom mural creations and AI generation,
• Preparing ADA Signage, Custom art, mural and logos/cutouts spec packages and files ready for printing/cutting on media other than paper: canvas, vinyl, acrylic etc. These files are printed and cut on our CNC and Laser Cutters, as well as roll to roll and flatbed printers.

Senior Graphic Designer – Large Format, Signage Specs & Production Files

Insurance

• Preparing and reviewing title insurance policies and related documents
• Conducting title searches and preparing title abstracts
• Preparing and reviewing closing packages
• Ensuring compliance with state title insurance regulations
• Maintaining accurate records and resolving title-related issues

Real Estate Property Title Insurance Team Member

Attorney

• - **Immediate Court File Readiness:**
• - As soon as a legal file is opened, you must prepare the **entire evidence folder immediately**.
• - All documents, proof of service, and lease copies must be organized and "court-ready" the moment the case starts—**do not wait for the court date.**
• - **Proactive Lease Renewals:**
• - Monitor lease expirations daily.
• - Prepare and send out renewal notices **at least 5 months** before the end date to ensure zero missed deadlines.
• - **Strict Rent Collection:**
• - Monitor building software daily.
• - On the 2nd of the month, send firm reminders via text and email.
• - Maintain a clear "paper trail" of all communications for legal proof.
• - **Legal & Bailiff Coordination:**
• - File cases with the court for non-payment or lease violations.
• - Manage the bailiff (huissier) process and keep a detailed log of what was sent and when it was served.
• - **Vacancy Management:**
• - Maintain a real-time **Google Sheet** of vacant units and upcoming move-outs.
• - Immediately respond to tenants trying to break leases, making it clear they remain **fully responsible** for the contract.