Property Management Coordinator

OSA Outsourcing Advantage

. Serve as the primary point of contact for tenants, property owners, vendors, and contractors.

Posted 7/23/2026full-timeRemote • 🇩🇴 Dominican RepublicMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in U.S. Property Management, including tenant relations, lease administration, and maintenance coordination. Proficient in managing multiple properties while ensuring compliance with Fair Housing guidelines and maintaining accurate records.

Highest-signal resume keywords

U.S. Property Management ExperienceBilingual in English and SpanishProperty Management Software ProficiencyStrong Customer Service SkillsOrganizational and Time Management Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lease AdministrationMaintenance CoordinationTenant ScreeningRecord KeepingConflict Resolution

Soft Skills

Excellent Verbal CommunicationInterpersonal SkillsAttention to DetailFollow-Up SkillsAbility to Work Independently

Tools & Technologies

Microsoft OfficeGoogle WorkspaceAppFolioBuildiumYardiPropertywareRent Manager

Industry Keywords

Fair Housing GuidelinesProperty Management Best PracticesVendor CoordinationRemote Work ExperienceDigital Documentation Workflows

About the role

Key responsibilities & impact

Serve as the primary point of contact for tenants, property owners, vendors, and contractors.
Respond to tenant inquiries and resolve issues professionally and promptly.
Coordinate maintenance requests and dispatch vendors while tracking work orders through completion.
Follow up with vendors and tenants to ensure maintenance issues are resolved in a timely manner.
Schedule property inspections, maintenance visits, vendor appointments, and property showings when required.
Assist with lease administration, renewals, move-ins, move-outs, and occupancy updates.
Maintain accurate tenant, lease, and property records within the company's management system.
Assist with rent collection, payment follow-ups, and account inquiries when applicable.
Monitor shared inboxes, answer incoming phone calls, and respond to general inquiries.
Prepare reports, documentation, and correspondence as needed.
Coordinate with the property management team to support efficient day-to-day operations.
Ensure compliance with company policies and established property management procedures.

Requirements

What you’ll need

Proven professional experience in **U.S. Property Management**.
Fully bilingual in **English and Spanish** (spoken and written).
Excellent verbal and written communication skills.
Strong customer service, conflict resolution, and interpersonal skills.
Experience coordinating maintenance requests and communicating with vendors.
Strong organizational and time management abilities.
Ability to prioritize multiple tasks in a fast-paced environment.
High level of attention to detail and excellent follow-up skills.
Ability to work independently while collaborating effectively with a team.
Proficiency with Microsoft Office and/or Google Workspace.
Experience using property management software such as **AppFolio, Buildium, Yardi, Propertyware, Rent Manager**, or similar platforms.
Ability to overlap working hours with U.S. Eastern Time business hours
Reliable high-speed internet, headset suitable for frequent calls, quiet workspace, and backup power for remote work
Preferred Qualifications
Experience working remotely with U.S.-based companies.
Knowledge of Fair Housing guidelines and general U.S. property management best practices.
Experience coordinating vendors, contractors, and maintenance operations.
Experience supporting multiple properties or property portfolios simultaneously.
Familiarity with CRM systems and digital documentation workflows.
Experience with leasing coordination, tenant screening, and lease documentation.
Associate's or Bachelor's degree in Business Administration, Property Management, or a related field is a plus.

Benefits

Comp & perks

Opportunity to work on diverse and exciting projects.
Supportive and collaborative work environment.
Weekly payments.
Weekends off.