Origami Risk

Director

• Accountable for retail team members at all levels to ensure delivery of the best possible shopping experience for our customers.
• Responsible for the total operation of the store while leading the unit in a manner consistent with our leadership expectations and core values to maximize the company’s financial success.
• Must provide remarkable customer service and financial stability through the core functions of Retail Operations as well as maintain all operational and merchandising standards.
• Develop a team that consistently meets goals for productivity and customer service.
• Use retail leadership and service expertise as a positive force for store and team success.
• Acknowledge, assist and appreciate customers to create ‘WOW’ moments.
• Analyze financial data, provide excellent customer service, and develop future leaders.
• Mentor and coach all team members and leaders to ensure goals are met and exceeded.
• Ensure the store is properly staffed with well-trained team members as well as work to professionally develop existing team members.
• Maintain all corporate, safety, and regulatory procedures to provide a safe and stable work environment.
• Cultivate relationships in the local community to support the Meijer brand.

Store Director

Product Manager

• Owns the 12-month product roadmap and align the scrum team around delivery of high value business outcomes.
• Researches and identifies emerging market and technology needs to influence the market roadmap and promote innovation and differentiation.
• Uses data to validate roadmap prioritization and proposed solution builds.
• Ensures that we are solving the right problems and that these problems are worth solving.
• Builds deep business domain and user and client expertise to identify product and market opportunities.
• Acts as the subject matter expert for their assigned product and market.
• Translates business requirements into technical requirements.
• Documents requirements in the form of user stories to create a shared understanding with Engineering teams.
• Develops, refines, and documents other product artifacts (Ex: Visual collaboration documents, Lucid Chart workflows, etc.)
• Builds system designs in partnership with Engineering, Design and Architecture teams.
• Validates all product & engineering artifacts (User Stories/Acceptance Criteria, Visual Collaboration documents, design documents, etc.) to ensure risks to value, viability, feasibility, and usability are addressed upfront.
• Participates in quarterly release planning activities, driving direction and prioritization for each quarter.
• Serves as the product owner of the scrum team to plan the work of the team and resolve in-sprint issues.
• Acts as a ruthless “prioritizer” while balancing the needs of clients and stakeholders.
• Performs necessary backlog maintenance, such as identifying escalated feature or bug requests and preparing them for upcoming sprints.
• Validates all system designs that impact your product.
• Oversees that the totality of delivered user stories meet the epic’s definition of done.
• Acts as the day-to-day contact for the team on clarification of requirements and drives the teams’ refinement ceremony.
• Acts as the product point of contact for all sprint ceremonies: sprint planning, refinement, sprint demo, retrospective, etc.
• Ensures backlog health meets the demands of the team as set/determined by Product Leadership.
• Performs functional testing and confirm sprint demos to ensure delivery of quality software.
• Partners with business stakeholders to align to strategic long-term roadmaps and ensure delivery of the aligned product outcomes.
• Aligns stakeholders across the organization to ensure transparency of prioritization and roadmap status.
• Acts as a liaison between stakeholder and development teams.
• Drives the agenda and facilitate meetings with Analysts to obtain roadmap feedback.
• Partners with marketing and operations to provide market and product responses to RFIs.
• Champions and models Origami Risk’s values (Prioritize Clients’ Trust and Success, Innovate with an Entrepreneurial Spirit, Collaborate and Win as a Team)

Senior Product Manager, Mobile

• Accountable for retail team members at all levels to ensure delivery of the best possible shopping experience for our customers.
• Responsible for the total operation of the store while leading the unit in a manner consistent with our leadership expectations and core values to maximize the company’s financial success.
• Must provide remarkable customer service and financial stability through the core functions of Retail Operations as well as maintain all operational and merchandising standards.
• Develop a team that consistently meets goals for productivity and customer service.
• Mentor and coach all team members and leaders to ensure goals are met and exceeded.
• Ensure the store is properly staffed with well-trained team members as well as work to professionally develop existing team members.
• Work to maintain all corporate, safety, and regulatory procedures to provide a safe and stable work environment.
• Be a strong community partner by cultivating relationships in the local community to support the Meijer brand.

Manager

• Plans, directs and supervises team members in the day to day operations within various departments of the store.
• Serves as the mentor and coach for all team members.
• Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Department Manager

Database Administrator

• Maintains day-to-day data administration of SQL server in a clustered environment
• Documents complex installation, configuration, and optimization procedures so they can be automated
• Actions tickets from end users, answers questions, and promptly addresses issues that arises
• Takes proactive measures to monitor, trend, and tune SQL databases
• Ensures databases are backed up and can be recovered
• Drives initiatives to automate and innovate processes
• Other duties as needed to support Data Architects and Developers

QA Engineer

• Leads, mentors, and develops a team of SDETs and QA Engineers by clearly defining development goals, providing performance feedback, and establishing performance metrics.
• Collaborates with the Project Management team on project plans and supports the Release Management and DevOps teams with release engineering.
• Designs, develops, and maintains automated test scripts using common open-source test automation solutions such as Selenium, Appium, Playwright, and Cypress.
• Collaborates with Test Automation Architect to implement and enhance test automation frameworks to support end-to-end testing of microservices/APIs, cloud-native applications, and Large Language Model (LLM) testing.
• Collaborates with cross-functional teams to define test strategies, test plans, and test cases, ensuring comprehensive test coverage and high-quality deliverables.
• Drives the adoption of modern testing methodologies and tools, including CI/CD pipelines, containerization, and cloud-based testing platforms.
• Conducts code reviews and provide technical guidance to ensure adherence to best practices and coding standards.
• Analyzes test results, identifying root causes of defects, and working with development teams to resolve issues promptly.
• Stays up to date with the latest industry trends and advancements in test automation, microservices, cloud-native solutions, and LLM Technologies.
• Leads the hiring process for new team members and is responsible for the daily performance management of current team members.
• Performs team member review, evaluation, and compensation processes.
• Manages and monitors non-production environments to ensure availability, integrations, refreshes, access, and test data are readily available.
• Provides quality metrics in each sprint for the automation done by the SDET team.
• Acts as the liaison between Product, Engineering, QA, and other team members to ensure coordination, synergy, and successful sprint/feature delivery.
• Ensures proper documentation and maintenance of Automation test plans, test scenarios, and test cases.
• Demonstrates a strong understanding of Agile methodologies and dependencies.
• Effectively manages the workload of the SDETs and QA Engineers, when applicable.
• Evaluates processes, anticipates problems, communicates suggestions to optimize effectiveness and efficiency, takes corrective action, and escalates as needed to resolve and achieve commitments.
• Has solid understanding of black box and white box testing techniques.
• Other duties as assigned.

Technical QA Lead

Project Manager

• Creates and maintains all artifacts in standard Origami PM toolkit.
• Builds and maintains project schedule.
• Manages project scope, including the identification of scope creep / out-of-scope items.
• Plans and leads external kickoff meeting.
• Works with Service Delivery Manager to ensure the necessary resources are allocated to the project.
• Works with the Project Lead to ensure all deliverables have been assigned to a team member.
• Plans and leads status meetings with client.
• Plans and leads internal status meetings.
• Manages project implementation budget and related financials, including invoicing, forecasting, and calculating gross margin.
• Maintains implementation related data in tools, as required.
• Assists team with coordinating and scheduling meetings, both internal and external.
• Prepares and presents applicable client / project status reports, with the ability to adapt content and delivery to varying audiences and stakeholders.
• Facilitates documentation of key decisions, action items, approvals, and signoffs.
• Records hours worked in accordance with Origami's time entry policy.
• Manages tracking, erosion, auditing, approving (as needed), and reporting of implementation project hours.
• Ensures accurate and timely entry and reporting of all team members' hours worked for all assigned implementation projects.
• Manages against project scope and facilitates change control process in partnership with Account Management as scope changes or expansions arise.
• Identifies and manages risks and issues and escalates through leadership chain as appropriate.
• Manages up with SDM and other Leadership to provide status updates, request assistance and flag dependencies, challenges, and needs.
• Acts as a mentor to less experienced Origami colleagues.
• Assists with the training and onboarding of new Origami colleagues.

Store Director

Senior Product Manager, Mobile

Store Director

Department Manager

Database Administrator

Technical QA Lead

Senior Project Manager