OptiNizers

Sales

• Support daily sales operations, customer engagement, and marketing initiatives
• Manage and update customer information within the CRM system
• Conduct outbound follow-ups and sales outreach to potential and existing customers
• Assist customers throughout the sales process while identifying upselling opportunities
• Build strong customer relationships through professional and timely communication
• Respond to customer inquiries through phone, email, live chat, and other communication channels
• Handle product inquiries, returns, exchanges, and order-related concerns
• Provide exceptional customer service while maintaining a positive customer experience
• Help maintain website content and product information across digital platforms
• Assist in managing TikTok Shop and Instagram Shop activities
• Create and update Standard Operating Procedures (SOPs)

Sales and Marketing Specialist

Manager

• Oversee the day-to-day recruitment process across multiple client roles
• Assign and prioritize requisitions based on business needs and team capacity
• Manage, mentor, and support Recruitment Admins to ensure quality and productivity
• Conduct interviews and assess candidates against client requirements
• Review candidate endorsements before submission to clients
• Personally source candidates for priority, urgent, or difficult-to-fill roles when needed
• Monitor recruitment pipelines, hiring timelines, and recruiter performance
• Collaborate with Sales and Client Success teams to ensure hiring goals are met
• Identify opportunities to improve recruitment processes, systems, and efficiency
• Assist with onboarding and training new recruiters

Hiring Manager

Project Manager

• Support the execution, coordination, and scaling of innovation and technology initiatives across the business
• Serve as the operational backbone of the Innovation & Technology team, ensuring projects move efficiently from concept to implementation
• Oversee sprint management, project coordination, stakeholder communication, training operations, adoption initiatives, and performance reporting
• Coordinate and manage sprint cycles from planning through execution and retrospective reviews
• Facilitate sprint planning, stand-ups, backlog reviews, and project tracking activities
• Manage project intake processes and prioritize work based on business needs, capacity, and dependencies
• Ensure projects remain on schedule and proactively identify potential risks or blockers
• Maintain visibility across multiple innovation initiatives and workstreams
• Coordinate testing, pilot programs, and internal feedback initiatives across departments
• Gather, organize, and prioritize stakeholder feedback to support continuous improvement
• Communicate project updates, timelines, and rollout plans to cross-functional teams
• Act as a liaison between technical and non-technical stakeholders
• Manage learning platform operations, including course setup, enrollments, scheduling, and reporting
• Coordinate training programs and enablement initiatives for internal teams
• Monitor training participation and completion metrics
• Assist with ongoing education and change management initiatives
• Track innovation program usage, adoption, and performance metrics
• Maintain dashboards, scorecards, and reporting systems
• Prepare regular reports and presentations for leadership review
• Support the development and optimization of innovation workflows and operational processes

Social Media Manager

• Create engaging content for Instagram, TikTok, and other social platforms
• Produce UGC-style content using an iPhone or similar mobile device
• Assist with graphic design and visual content aligned with the brand aesthetic
• Support short-form video creation, reels, and social media storytelling
• Stay updated on social media trends, viral formats, and platform updates
• Use AI tools to support content ideation, editing, captions, and creative workflows while maintaining authentic and natural-looking content
• Contribute creative ideas and execute content quickly in a fast-paced environment
• Create and support email campaigns using existing templates
• Keep content visually engaging while maintaining brand consistency
• Assist with promotional content and product-related campaigns
• Help maintain a clean, balanced, and authentic brand presence
• Support content updates and creative coordination with the global marketing team
• Collaborate with designers and marketing members across multiple countries

Human Resources

• Maintain and update employee records in UKG , including: New hires, Terminations, Compensation changes, Department transfers, Status and job changes
• Support payroll processes by ensuring employee data, deductions, pay updates, and payroll-related information are accurate and updated on time
• Process HRIS updates and review system data for accuracy, completeness, and consistency
• Assist with HR operations tasks such as: Reporting, Audits, Documentation, Employee data requests
• Coordinate with internal teams regarding payroll updates, employee record changes, and HR system-related questions
• Maintain organized HR records and help improve operational workflows when needed

Sales and Marketing Specialist

Hiring Manager

Project Manager

Social Media Manager

HR Operations Specialist