OPTIMAL - Human Reinforced

Client Services Representative

• Assess the suitability of experts based on client requirements
• Facilitate connections between experts and clients
• Develop essential skills in sales, time management, negotiation and professional communication
• Reach out to potential experts through various channels

Client Service Associate

Account Executive

• Engage with senior stakeholders across banks, corporates, and large customer-facing organizations (e.g., Telco, Retail, Energy) to position Credit Decisioning Solutions as integrated, high-value data and analytics offerings.
• Manage the full commercial cycle — from prospecting and proposal development to negotiation and deal closing.
• Understand each client’s data integration, onboarding, and compliance needs to ensure successful implementation.
• Support pilot programs, user onboarding, and early adoption phases.
• Collaborate with Marketing, Product, and Technology teams to develop tailored go-to-market strategies and solution proposals.
• Capture and communicate client feedback to guide product evolution and market approach.

Client Service Associate

Sales Executive – Credit Decisioning Solutions