OpenAI

Account Manager

• Serve as the Deal Desk subject matter expert, partnering cross-functionally to structure and execute complex AWS Marketplace and partner-led enterprise transactions
• Establish clear governance and guardrails for partner-led deals, advising on transaction structures and assessing their downstream impact on contracting, billing, and revenue recognition
• Translate emerging commercial requirements into scalable quote-to-cash workflows and systems requirements, identifying friction points to drive process improvements and automation
• Assess the downstream operational and financial impact of proposed deal structures across contracting, billing, revenue recognition, and auditability
• Build repeatable execution mechanisms, including approval matrices, standard operating procedures, and playbooks to strengthen commercial motion
• Support private offer structuring and execution on a day-to-day basis

Deal Desk Lead, Cloud Marketplaces – AWS Focus

Editor

• Own the editorial quality of key safety transparency artifacts and systems
• Shape and execute external communication of technical safety work
• Partner closely with various teams to translate technical findings into public-facing materials
• Write clear explanations of highly technical safety topics
• Improve editorial processes, templates, and workflows
• Use AI tools for drafting, synthesizing materials, and improving consistency
• Build systems that enhance transparency efforts

Safety Systems Editor

Program Manager

• Own the operational processes that help developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring.
• Manage external review partners and policy operations workflows, helping teams apply standards consistently while identifying areas where guidance, process, or quality expectations need to improve.
• Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to turn platform goals and requirements into clear, effective operating processes.
• Lead high-priority partner reviews and escalations, balancing speed to launch with user trust, and consistent standards.
• Create feedback loops across product, policy, tooling, and developer experience teams to reduce friction for developers and improve the quality of integrations over time.
• Lead automation and AI-driven initiatives, such as agentic workflows, to improve the speed, consistency, and scale review and support processes.
• Serve as a senior cross-functional partner, using operational expertise and platform insights to help shape product strategy and improve how the ecosystem works.

Platform Operations Program Manager

Account Executive

• Manage a small number of strategic Professional Services accounts, developing and executing comprehensive account plans to drive long-term growth.
• Build executive relationships across consulting, technology, delivery, and innovation leadership teams.
• Lead enterprise customers through their AI adoption journey, from initial strategy through successful deployment and expansion.
• Partner with Solutions, Research Engineering, and Product teams to design and execute complex enterprise AI programs.
• Own a consumption revenue target and drive long-term platform adoption across global organizations.
• Develop and manage accurate consumption revenue forecasts.
• Identify opportunities to expand OpenAI's footprint through new business units, geographies, service lines, and AI-powered client offerings.
• Analyze key account metrics to create reports and provide strategic insights to internal and external stakeholders.
• Stay informed on the Professional Services landscape—including consulting trends, AI transformation initiatives, competitive dynamics, and strategic partnerships—to influence OpenAI's product roadmap and go-to-market strategy.
• Collaborate cross-functionally with Solutions, Marketing, Communications, Business Operations, Finance, Product Management, Engineering, and Research.
• Support the recruitment and onboarding of new teammates.
• Contribute to the continued development of OpenAI's culture.

Account Director – Professional Services

Security Engineer

• Drive execution of critical security and compliance programs such as vulnerability management, merger and acquisition security and integration, infrastructure hardening, and datacenter security management
• Partner with IT, Infrastructure, Application, Legal, Privacy, and Security teams to build scalable programs, and deliver critical security outcomes across multiple disciplines
• Establish scalable frameworks and build programs around critical security initiatives including vulnerability management, evidence collection, incident response coordination, supply chain risk management, and device security
• Track and enforce OpenAI’s privacy and security requirements by translating commitments into engineering milestones and driving their full implementation across systems
• Create and maintain program-level visibility across risk areas, security milestones, and cross-org dependencies

Senior Technical Program Manager – Security

Financial Planning and Analysis

• Lead pricing workstreams for OpenAI’s hardware products, partnering closely with Finance, Operations, and GTM teams.
• Develop commercial models that inform launch strategy, revenue expectations, margin considerations, and long-term product lifecycle planning.
• Partner with Supply Chain, Operations, and Finance on demand planning, supply constraints, inventory considerations, and launch readiness.
• Help define distribution strategy across direct, retail, enterprise, partner, or other emerging channels.
• Translate market, customer, competitive, and cost inputs into clear pricing and go-to-market recommendations.
• Support launch planning across pricing, availability, regional rollout, sales motions, customer support, and post-purchase experience.
• Build decision-making frameworks for promotions, bundles, financing, tradeoffs, and lifecycle pricing changes.
• Collaborate with Integrated Marketing and Comms to ensure pricing, packaging, and availability messages are clear and customer-friendly.
• Track launch and post-launch business performance, identifying opportunities to improve adoption, conversion, revenue, margin, and customer experience.
• Serve as a connective tissue between marketing, finance, product, and operations to ensure commercial decisions are aligned and well-executed.

Product Marketing Manager, Marketing Finance

Product Designer

• Lead end-to-end design of OpenAI's Agentic AI Deployment Funding Program — including tier structure, eligibility criteria, investment sizing logic, and payout trigger mechanics.
• Develop and maintain a differentiated incentive framework across partner segments: Global Systems Integrators, regional consultancies, and domain-specialist AI implementers.
• Build the program governance model: approval workflows, partner-facing terms, compliance architecture, and mid-cycle rebalancing protocols.
• Design program versioning and evolution strategy — including deprecation and migration pathways as market conditions change.
• Own the operational backbone of the deployment fund: claim intake, eligibility validation, calculation methodology, payout operations, and dispute resolution.
• Build or oversee the data and calculation infrastructure required to run incentive operations at scale — including upstream API/billing integrations, partner portal touchpoints, and Finance reconciliation processes.
• Manage program calendar, partner communication cadence, and cross-functional delivery against committed program timelines.
• Partner closely with Legal, Finance, and Compliance to ensure program terms are defensible and payouts are audit-ready.
• Design and own the measurement framework for the deployment fund — defining leading and lagging indicators, establishing baselines, and building the reporting infrastructure for executive audiences.
• Conduct ongoing program performance analysis: adoption cohort analysis, ROI modeling, partner segment diagnostics, and investment efficiency assessment.
• Generate and present regular program performance reviews to senior leadership, including Finance and GTM leadership, with clear recommendations.
• Lead post-launch optimization cycles: identify underperforming design elements, develop hypothesis-driven modifications, and test changes rigorously before scaling.
• Drive alignment across Sales, Product, Finance, Legal, Marketing, and Partner Success on program design decisions — navigating competing priorities with rigor and speed.
• Serve as the subject matter expert on partner incentive design for cross-functional working groups, including new product launches and GTM strategy reviews.
• Build and maintain strong relationships with key partner stakeholders — including C-suite contacts at strategic partners — to ensure program design reflects real deployment dynamics.

Partner Incentive Design Lead

Backend Engineer

• Build and scale developer-facing products including the OpenAI API Playground, documentation experiences, onboarding flows, examples, and API workflow tools.
• Own full stack projects end to end, from product definition and UX collaboration through backend implementation, launch, measurement, and iteration.
• Improve the systems that generate, maintain, and publish SDKs, API references, docs, guides, and developer examples.
• Partner with API, research, design, and infrastructure teams to bring new model capabilities and API primitives to developers in a clear, usable way.
• Use developer feedback, product analytics, and direct customer insight to identify friction and improve the API experience.
• Help set technical and product direction for a new NYC-based team with broad ownership over OpenAI’s developer experience.

Full Stack Software Engineer, API Experience

• Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans.
• Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders.
• Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact.
• Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments.
• Own a revenue and consumption target; manage forecasts and pipeline reporting.
• Monitor banking industry, regulatory, and AI trends to guide customer and product strategy.
• Represent OpenAI at industry conferences and thought leadership events (e.g., Money20/20, Sibos, American Bankers Association events).
• Partner cross-functionally with Marketing, Partnerships, and Communications to build the Strategic Banking go-to-market motion.

Account Director – Strategic Banking

• Manage a small number of key manufacturing accounts, developing and executing comprehensive account strategies.
• Build trusted relationships with senior executives and business leaders across technology, operations, engineering, supply chain, manufacturing, and other functions.
• Lead enterprise prospects’ journeys from initial consideration and use-case identification through successful deployment and expansion.
• Help customers identify and prioritize high-value applications of AI across their manufacturing operations and broader enterprises.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Navigate complex enterprise environments involving legacy systems, operational technology, security requirements, data governance, and global stakeholders.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Closely monitor the manufacturing industry landscape, including customers, competitors, partners, technologies, and emerging AI use cases, to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Support the recruitment and onboarding of other teammates.
• Support the development of company culture.

Account Director, Manufacturing

Marketing

• Partner with Sales, advertisers, and agencies to shape learning agendas, interpret results, and improve media performance.
• Apply rigorous advertising measurement approaches across attribution, incrementality, marketing mix modeling, and other relevant methodologies.
• Develop scalable measurement programs and guidance that improve decisions and adoption of rigorous measurement practices.
• Collaborate across Product, Engineering, Data Science, and Partnerships to translate advertiser needs into durable measurement capabilities.
• Work effectively with measurement partners and industry stakeholders to support advertiser adoption and strengthen trust in OpenAI Ads.
• Communicate complex concepts clearly and uphold high standards for privacy, quality, transparency, and responsible interpretation.

Marketing Scientist

Systems Engineer

• Define and design the physical security technology architecture strategy for AI data center environments, establishing scalable and resilient security system designs aligned with OpenAI’s infrastructure risk profile
• Define enterprise architecture standards and technical patterns for physical security capabilities, including access control, video surveillance, intrusion detection, identity-based access, integrated monitoring, and emerging security technologies.
• Lead the architecture and governance of physical security systems and supporting platforms.
• Define security standards and requirements across diverse infrastructure deployment models.
• Define standards for secure deployment, operational resilience, maintenance, and lifecycle management of security technologies.
• Partner with Security Operations, Infrastructure, Cybersecurity, Compliance, Legal, Procurement, and external providers to ensure physical security systems are integrated, operationally effective, and capable of supporting enterprise risk management objectives.
• Provide technical leadership, design governance, and continuous improvement through architecture reviews, technology evaluations, deployment oversight, and the evolution of standards, reference architectures, and best practices across global AI infrastructure deployments.

Data Center Physical Security Systems Engineer

• Lead and scale OpenAI’s OpenAI on OpenAI program within Finance by identifying high-impact back-office Finance workflows, experimenting with emerging AI capabilities, driving adoption, and elevating a small set of flagship examples with measurable operational value.
• Develop and design CFO-facing materials for board, leadership, customer, and other high-stakes moments, while establishing a high bar for visual storytelling through reusable templates, systems, and standards.
• Turn OpenAI Finance’s internal AI work into clear, credible narratives, demos, proof points, and transformation stories for internal leaders, CFOs, CIOs, and customers.
• Help Economic Research package and amplify its work through compelling narratives and visual materials, partnering with Global Affairs, Corporate Communications, Investor Relations, and Marketing to reach internal and external audiences.
• Partner with Global Affairs, Corporate Communications, Investor Relations, Marketing, and GTM to adapt and activate Finance and Economic Research content for relevant audiences and select executive engagements.
• Create durable feedback loops across OpenAI to surface Finance adoption lessons, product insights, and commercialization opportunities.

Visual Storytelling Lead, AI Innovation

• Own financial evaluation for growth and media partnerships, including modeling revenue, margin, compute, and payback to support decision-making and negotiations.
• Develop clear economic frameworks and deal guardrails (pricing floors, rev-share structures, caps, minimum guarantees, performance-based terms) to protect long-term unit economics.
• Partner closely with Product and Partnerships to define and measure incrementality and ensure contract terms align with measurable outcomes.
• Lead partnership deal pricing and structuring from early-stage strategy through final term-sheet negotiations, including executive-ready recommendations and tradeoffs.
• Drive partnership portfolio performance management: establish core metrics, identify leading indicators, track variance to expectations, and surface risks and opportunities.
• Integrate partnership economics into revenue forecasting and planning cycles in partnership with the broader team.
• Identify recurring contract and measurement risks and establish internal governance and review mechanisms.

Strategic Finance, Partnerships

Sales Development Rep

• Partner with Account Directors on account strategy, multi-threading, and deal progression
• Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts
• Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
• Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals.
• Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification