Account Director, Manufacturing

OpenAI

Account Director managing key manufacturing accounts and helping deploy AI technology at OpenAI. Building executive relationships and driving high-value AI applications across the manufacturing industry.

Posted 6/25/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesLead💰 $189,000 - $240,000 per yearWebsite

About the role

Key responsibilities & impact

Manage a small number of key manufacturing accounts, developing and executing comprehensive account strategies.
Build trusted relationships with senior executives and business leaders across technology, operations, engineering, supply chain, manufacturing, and other functions.
Lead enterprise prospects’ journeys from initial consideration and use-case identification through successful deployment and expansion.
Help customers identify and prioritize high-value applications of AI across their manufacturing operations and broader enterprises.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Navigate complex enterprise environments involving legacy systems, operational technology, security requirements, data governance, and global stakeholders.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the manufacturing industry landscape, including customers, competitors, partners, technologies, and emerging AI use cases, to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.

Requirements

What you’ll need

14+ years selling platform-as-a-service and/or software-as-a-service solutions.
Significant experience selling complex enterprise technology solutions to large manufacturing organizations.
A strong understanding of the manufacturing industry, including its business models, operational environments, technology ecosystems, and transformation priorities.
Experience developing executive relationships across functions such as technology, engineering, operations, supply chain, manufacturing, and procurement.
Experience navigating complex, global accounts with multiple business units, facilities, stakeholders, and decision-makers.
The ability to connect emerging technologies to measurable business outcomes, including productivity, efficiency, quality, innovation, resilience, and revenue growth.
Achieving revenue targets greater than $2M per year for more than 3 years.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

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Hard Skills & Tools

platform-as-a-servicesoftware-as-a-serviceaccount strategiesAI applicationsdata governancerevenue forecastingaccount metrics analysiscustomer program managemententerprise technology solutionscomplex sales

Soft Skills

relationship buildingleadershipcollaborationcommunicationstrategic thinkingproblem-solvingorganizational skillscustomer focusteam developmentcultural development