Account Director – Professional Services

OpenAI

Account Director managing strategic Professional Services accounts at OpenAI. Collaborating with global firms to enhance AI delivery and drive value for clients in a hybrid work environment.

Posted 6/25/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $189,000 - $240,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage a small number of strategic Professional Services accounts, developing and executing comprehensive account plans to drive long-term growth.
Build executive relationships across consulting, technology, delivery, and innovation leadership teams.
Lead enterprise customers through their AI adoption journey, from initial strategy through successful deployment and expansion.
Partner with Solutions, Research Engineering, and Product teams to design and execute complex enterprise AI programs.
Own a consumption revenue target and drive long-term platform adoption across global organizations.
Develop and manage accurate consumption revenue forecasts.
Identify opportunities to expand OpenAI's footprint through new business units, geographies, service lines, and AI-powered client offerings.
Analyze key account metrics to create reports and provide strategic insights to internal and external stakeholders.
Stay informed on the Professional Services landscape—including consulting trends, AI transformation initiatives, competitive dynamics, and strategic partnerships—to influence OpenAI's product roadmap and go-to-market strategy.
Collaborate cross-functionally with Solutions, Marketing, Communications, Business Operations, Finance, Product Management, Engineering, and Research.
Support the recruitment and onboarding of new teammates.
Contribute to the continued development of OpenAI's culture.

Requirements

What you’ll need

14+ years of enterprise sales experience selling platform-as-a-service (PaaS), software-as-a-service (SaaS), cloud, or AI solutions to large Professional Services organizations.
A consistent track record of exceeding annual revenue targets greater than $2M for multiple years.
Experience managing complex, multi-year enterprise sales cycles with executive-level stakeholders.
Demonstrated success selling into global consulting firms, systems integrators, IT services providers, managed services organizations, or business process outsourcing companies.
Experience navigating highly matrixed organizations and building relationships across business, technology, and delivery organizations.
Ability to develop executive relationships with C-level leaders responsible for digital transformation, technology strategy, AI, innovation, and consulting practices.
Strong consultative selling, negotiation, and account planning skills.
Comfort discussing AI, cloud technologies, enterprise software architectures, and digital transformation initiatives with technical and business audiences.
A passion for emerging AI technologies and helping customers fundamentally transform how they operate and deliver value to their clients.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

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Hard Skills & Tools

enterprise salesplatform-as-a-service (PaaS)software-as-a-service (SaaS)cloud solutionsAI solutionsaccount planningrevenue forecastingconsultative sellingnegotiationdigital transformation

Soft Skills

relationship buildingstrategic insightscross-functional collaborationleadershipcommunicationteam developmentanalytical thinkingproblem-solvingadaptabilitycustomer focus