Ontic

Analytics Engineer

• Design and maintain scalable dbt data models in Snowflake that serve as trusted sources of truth across the business
• Architect data pipelines and transformation workflows using Fivetran and modern ELT practices
• Develop durable, extensible data assets that evolve as the company scales
• Establish modeling standards, documentation practices, and governance frameworks
• Partner with RevOps and Finance to define and operationalize core SaaS metrics (ARR, retention, expansion, pipeline, etc.)
• Build data foundations that power internal AI applications and LLM-enabled workflows
• Prototype and productionize AI-driven operational use cases
• Integrate analytics and AI into everyday workflows using tools such as Notion, Cursor, Glean, and other emerging platforms
• Design systems that embed data directly into operational processes — not just dashboards
• Partner with leaders across Sales, CS, Marketing, Finance, Product, and Engineering to translate business needs into scalable technical systems
• Create reusable data assets that enable activation via Hightouch and analysis via Omni
• Ensure architecture is scalable, secure, and adaptable to evolving enterprise requirements

Sales Development Rep

• Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
• Create target prospects lists and penetrate key accounts in collaboration with your Enterprise Account Executive
• Develop a strong partnership with Sales and Marketing team members on strategic sales and account-based approach
• Meet or exceed the assigned quota of a minimum number of calls and first-touch emails per day
• Profile strategic accounts by identifying key people, researching and obtaining business requirements, and presenting solutions to start the sales cycle
• Set meetings for the Sales team when a lead reaches a qualified stage
• Nurture new Marketing leads by educating and developing prospects until they are ready to speak with an outside sales rep
• Strategize and execute on multi-touch account-based campaigns in partnership with Marketing and Sales
• Drive attendance for webinars and live events, set meetings for conferences, and assist in direct mail execution
• Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in Salesforce

Sales Development Representative

Manager

• Lead the Configuration and Change Management team within Engineering
• Oversee a group of eight professionals responsible for managing engineering data, documentation, and change control
• Own the Engineering Change Request (ECR) and Engineering Change Notice (ECN) processes
• Maintain product configuration data within Windchill
• Collaborate closely with stakeholders at all levels, ensuring seamless communication and continual improvement

Product Lifecycle Manager

Director

• Partner with Sales and Go-To-Market teams to support strategic enterprise opportunities by bringing deep GSOC domain expertise and operational credibility to the sales process.
• Act as a consultative subject matter expert to prospective clients — translating complex operational challenges (intelligence intake, alarm management, crisis response, investigations handoff, executive reporting) into scalable solutions powered by Ontic.
• Help clients envision the transformation from siloed tools and manual processes to a unified, intelligence-led GSOC model.
• Provide real-world examples of global GSOC design, staffing models, SOP development, KPIs, and technology consolidation strategies.
• Support expansion opportunities by advising current clients on advancing from basic use cases to fully integrated, enterprise-wide operational maturity.
• Work closely with Client Success and Sales leaders to proactively support key accounts with advisory workshops, maturity assessments, and strategic refresh sessions.
• Serve as a public-facing authority on modern GSOC strategy and cyber-physical convergence.
• Develop and codify a programmatic framework for building and scaling high-performing GSOCs within complex global enterprises.

Senior Director, GSOC Practice

Sales

• Own and deliver regional revenue targets across new logo and expansion business.
• Drive consistent execution of enterprise sales methodology across a team of five Enterprise Account Executives.
• Maintain rigorous pipeline hygiene, forecasting accuracy, and performance reporting.
• Personally engage in strategic accounts and high-value opportunities to accelerate deal progression and improve win rates.
• Partner with the SVP of Sales to establish metrics, performance standards, and best practices that enable scalable growth.
• Represent Ontic in the Eastern Region through executive meetings, industry events, and strategic partnerships.
• Collaborate with Marketing to optimize regional demand generation and field engagement.
• Work closely with Legal, Finance, and Operations to ensure compliance, efficiency, and alignment in regional deal execution.
• Lead, coach, and develop a high-performing team of five Enterprise Account Executives.
• Establish a strong, inclusive, and performance-driven culture that reflects Ontic’s core values.

Group Director of Sales

Customer Success Manager

• Own the renewal process end-to-end, ensuring renewal targets are met and exceeded across a portfolio of Enterprise accounts
• Drive expansion strategy by identifying upsell and cross-sell opportunities through regular client engagement, usage insights, and business alignment
• Lead, coach, and scale a team of Client Success Managers focused on adoption, outcomes, and commercial impact
• Develop account health frameworks and success plans that tie Ontic’s value to measurable business results for each client
• Develop CSM capabilities through regular coaching, pipeline reviews, renewal strategy sessions, and performance feedback
• Forecast and report on key metrics, including NRR, GRR, renewal pipeline, and expansion revenue, ensuring visibility across leadership
• Create a team culture of accountability, empathy, and client advocacy
• Act as a strategic advisor to clients, engaging at the executive level to build trust and align on long-term goals
• Champion the voice of the customer, surfacing insights to influence product, services, and GTM strategy
• Partner with Sales and RevOps to ensure alignment in account planning, renewal forecasting, and opportunity management
• Continuously optimize Client Success programs, tooling, and processes to scale effectively as Ontic grows
• Guide the development of success plans that align client goals with product value realization

Analytics Engineer

Sales Development Representative

Product Lifecycle Manager

Senior Director, GSOC Practice

Group Director of Sales

Director of Client Success