Cross-Program Product Lead

Ontic

Cross-program Product Lead organizing roadmap, AI pricing, GTM, and customer expansion initiatives for Ontic’s security operations software. Coordinating Product, Sales, CX, Engineering, and leadership teams across complex SaaS programs.

Posted 8/5/2026contractRemote • 🇺🇸 United StatesSenior💰 $90 - $115 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in SaaS Product Management, including product strategy, roadmap planning, and cross-functional team leadership. Proficient in managing complex products, driving AI commercialization, and ensuring effective stakeholder communication.

Highest-signal resume keywords

SaaS Product ManagementRoadmap PlanningCross-Functional Team LeadershipAI Product ManagementStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyFull-Lifecycle ManagementProduct Requirements DefinitionSoftware Development LifecycleBacklog GroomingUser Story CreationRelease ManagementGTM ReadinessPricing StrategyCommercialization

Soft Skills

Highly OrganizedSelf-MotivatedDetail-OrientedIndependent WorkProblem-Solving

Tools & Technologies

JiraSlackAI Tools

Industry Keywords

B2BFortune 500Customer Outcome ManagementEnterprise SoftwareCX Enhancement

About the role

Key responsibilities & impact

Define and help implement a clearer process for GTM-related Product requests
Structure CX enhancement requests, strategic Sales/CX/AE requests, revenue-risk requests, intake, triage, prioritization, and status communication
Implement a quarterly CX priority tracker with business-facing status, deployment context, Jira mapping, ownership, and availability status
Support Q4 roadmap refresh, roadmap coordination, roadmap management, formalized meetings, interviews, timing, and milestones
Help establish a repeatable and scalable roadmap operating model
Drive AI Product Management work, including AI pricing and cross-program AI GTM coordination
Coordinate with Product, GTM, Sales, CX, Enablement, and other stakeholders on AI commercialization
Improve release notes curation, content quality, presentation, and delivery
Explore AI-customized release notes using Jira tickets, call recordings, Slack channels, and other signals
Build a forward-looking customer expansion and retention plan
Connect customer risks and expansion opportunities to Product planning and roadmap impact
Explore AI for roadmap planning, evaluation, customer information inputs, and customer-specific roadmap views or summaries

Requirements

What you’ll need

10 years of SaaS Product Management experience
3 years managing complex products relying on integrations
Experience building product strategy and supporting roadmaps
New product full-lifecycle management experience
B2B experience with Fortune 500 customers and customer outcome management
Very strong ability to drive cross-functional teams, schedules, and decisions
Experience working with India-based Engineering and QA
Experience driving software development lifecycle activities, including iteration themes, backlog grooming, story mapping, and user story creation
Experience defining and prioritizing detailed product requirements
Ability to articulate a long-term product vision and execute practically
Ability to monitor, analyze, and resolve release dependencies, issues, and risks
Highly organized, self-motivated, detail-oriented, and able to follow through
Experience in SaaS or enterprise software environments
Experience across Product, GTM, CX, Sales, Product Marketing, Engineering, and leadership teams
Experience with roadmap planning, product intake, prioritization, and stakeholder communication
Experience with GTM readiness, release communication, pricing, packaging, or commercialization
Experience with AI products and using AI internally
Ability to turn ambiguous business and product problems into structured plans and deliverables
Ability to work independently with senior stakeholders
Ability to work across time zones and overlap with team members in India
Must be authorized to work lawfully in the United States

Benefits

Comp & perks

Equal-opportunity and diversity-focused workplace
Reasonable accommodations for qualified individuals with disabilities
Optional, voluntary diversity survey kept confidential and separate from the application