One Identity

Security Engineer

• Selling One Identity’s IAM solutions in the enterprise market through a variety of sales and marketing activities
• Finding, developing and closing sales opportunities through a structured sales process
• Developing and maintaining relationships
• Creating and executing targeted account plans in concert with account managers and regional managers
• Coordinating and communicating with pre-sales, contracts and post-sales
• Working with channel and alliance partners to increase opportunity size and expedite closure

Security Sales Account Manager

Payroll

• Own end-to-end payroll processing for full-time employees, exempt and hourly, across all global entities.
• Ensure timely and accurate payroll cycles (bi-weekly, semi-monthly, monthly) across multiple jurisdictions.
• Own payroll setup for new hires and ensure all employee changes are processed.
• Manage payroll administration through Employer of Record (EOR) providers across global jurisdictions.
• Ensure compliance with all applicable wage and hour regulations, payroll tax registration and filing requirements globally.
• Drive payroll controls and documentation; serve as the payroll compliance owner.
• Perform pre- and post-internal payroll audits, prepare reconciliations, and conduct payroll variance analysis.
• Partner with Accounting to support month-end close processes, including creating and maintaining payroll and benefits journal entries.
• Lead process improvements to increase accuracy, scalability, and automation of payroll workflows.
• Collaborate closely with HR, Finance, Legal, and internal stakeholders to ensure a seamless employee experience.

Payroll Manager – II

Customer Success Manager

• Proactively manage named accounts and be accountable for engagement and satisfaction over the lifetime of the customer.
• Develop and nurture relationships with customers.
• Gather feedback and channel it to product and engineering teams.
• Partner with customers to build a joint plan for success.
• Monitor customer health scores and their related components.
• Facilitate Quarterly Business Reviews (QBRs).
• Identify opportunities for cross & up-sell activities for the sales teams.

Product Designer

• Design user flows, wireframes, prototypes, and high-fidelity UI using Figma.
• Translate product requirements and research insights into practical design solutions.
• Iterate designs based on feedback, usability testing, and implementation realities.
• Ensure designs meet usability, accessibility, and consistency standards.
• Work closely with Product Managers to understand user needs, business goals, and priorities.
• Partner with Engineering to ensure designs are feasible and implemented accurately across platforms.

• Design user flows, wireframes, prototypes, and high-fidelity UI using Figma.
• Translate product requirements and research insights into practical design solutions.
• Design for both: Modern SaaS experiences and Established on-premises products with technical and architectural constraints.
• Iterate designs based on feedback, usability testing, and implementation realities.
• Ensure designs meet usability, accessibility, and consistency standards.
• Work closely with Product Managers to understand user needs, business goals, and priorities.
• Partner with Engineering to ensure designs are feasible and implemented accurately across platforms.
• Participate in design critiques, reviews, and cross-functional workshops.
• Support usability testing and research activities.
• Contribute to shared design systems, components, and patterns in Figma.
• Develop understanding of enterprise users, security constraints, and legacy considerations.
• Continuously improve design skills through feedback and iteration.

Product Manager

• Own and deliver product initiatives within assigned Identity Manager domains or feature areas.
• Contribute to the 6–12 month roadmap by refining initiatives into epics, features, and user stories.
• Supporting prioritisation decisions with data and customer insight.
• Work closely with Engineering to plan, scope, and deliver work aligned with development cadences.
• Define clear acceptance criteria and support release readiness activities.
• Validate delivered functionality to ensure it meets requirements and quality expectations.
• Collaborate with PMs, Engineering, UX, and Architecture during discovery and design.
• Gather and document requirements from customer and partner interactions, support cases and escalations, sales and professional services feedback.
• Translate complex identity requirements into clear, actionable product artifacts.
• Ensure requirements consider security and compliance, usability and scalability, on-prem and SaaS constraints.
• Act as the day-to-day product contact for assigned feature areas.
• Work closely with Engineering and Architecture, UX, and Documentation, support, sales, and professional services.
• Support internal communication by clearly articulating product decisions and priorities.
• Escalate risks, dependencies, and trade-offs early with proposed options.
• Participate in customer calls, demos, and feedback sessions.
• Support customer escalations by providing product context and clarification.
• Develop a strong understanding of enterprise IAM use cases, especially around identity lifecycle management and integrations.
• Bring customer perspective into backlog refinement and delivery discussions.
• Build familiarity with Identity & Access Management concepts and terminology, competitive offerings and customer expectations.

• Own and deliver product initiatives within assigned Identity Manager domains or feature areas.
• Contribute to the 6–12 month roadmap by refining initiatives into epics, features, and user stories.
• Supporting prioritisation decisions with data and customer insight.
• Work closely with Engineering to plan, scope, and deliver work aligned with development cadences.
• Define clear acceptance criteria and support release readiness activities.
• Validate delivered functionality to ensure it meets requirements and quality expectations.
• Collaborate with Senior PMs, Engineering, UX, and Architecture during discovery and design.
• Gather and document requirements from customer and partner interactions, support cases, and escalations, sales and professional services feedback.
• Translate complex identity requirements into clear, actionable product artefacts.
• Ensure requirements consider security, compliance, usability, and scalability.

Senior Product Manager

• Lead end-to-end design for major initiatives spanning on-prem and SaaS platforms.
• Translate user needs, business goals, and technical constraints into user journeys and flows.
• Create wireframes and interactive prototypes.
• Develop high-fidelity UI designs using Figma.
• Make design decisions that balance usability, security, and scalability.
• Clearly articulate design rationale and trade-offs to stakeholders.

Senior Product Designer

• Own key areas of the Identity Manager product portfolio
• Shape product strategy and drive roadmap execution
• Collaborate with cross-functional teams to deliver identity solutions
• Engage directly with customers to validate requirements

User Researcher

• Partner with Product and Design leadership to define research priorities across PAM, IM, and One Login
• Plan and manage research that supports early discovery and problem definition, concept and solution validation, ongoing usability and experience improvement
• Conduct a range of qualitative and quantitative research activities, including moderated and unmoderated usability testing, user interviews and contextual inquiry, surveys and diary studies, heuristic evaluations and accessibility reviews
• Support prototype preparation and test design in collaboration with Designers
• Ensure research practices are inclusive, ethical, and representative of enterprise users
• Analyse and synthesise findings into clear, actionable insights
• Identify patterns and themes that span products and user journeys
• Communicate insights through reports, readouts, and facilitated workshops
• Build and maintain a shared research repository to support long-term learning
• Embed with product teams as needed while maintaining a portfolio-level perspective
• Advocate for user-centred decision-making across the organisation
• Participate in discovery sessions, design critiques, and cross-functional workshops
• Contribute to improving research processes, tools, and standards across teams

UX Researcher

• Under the leadership of the Product Management Director handle the lifecycle of the product and support R&D efforts through gathering and analyzing information, creating development plans and continuous coordination with upstream and downstream teams.
• Coordinate with the Product Director on creating and updating the 3-5-year product vision and 1-2-year product strategy.
• Create and maintain a 6-12 month roadmap for the specific feature groups of the product.
• Coordinate with all relevant stakeholders and get their buy-in for this roadmap.
• Break down the roadmap into prioritized goals for the development cadences in collaboration with R&D.
• Create, maintain and share business goals and requirements with stakeholders & facilitate their active participation in the product design and planning process.
• Define clear acceptance criteria and be the decision-maker on whether the developments are ready to be released to customers.
• Review and validate deliveries.
• Tight coordination with other teams working with the product (e.g. support, marketing, sales, professional services, other product owners).
• Facilitate and help internal and inter-team communication.
• Comfort with rapid change, sometimes ambiguous goals; the PM will be the driving force to review, analyze and mitigate risks around product development directions.
• Actively participate in the feature design process and represent the goals of the business in them.
• Assess the requirements of customers through customer & / or partners interactions (direct or indirect).
• Know and analyze the competition. Participate in finding the right market position and messages.
• Holding presentations around topics related to the function group, including at external events.
• Support corporate branding efforts by participating in events or in other ways.
• Help the support team by handling customer escalations according to the accepted internal process. Participate in meetings with key customers as required. Bring business perspective in technology changes and improvements.

• Handle the lifecycle of the product under the leadership of the Product Management Director
• Support R&D efforts through gathering and analyzing information
• Create development plans and continuous coordination with upstream and downstream teams
• Coordinate with the Product Director on creating and updating the 3-5-year product vision and 1-2-year product strategy
• Create and maintain a 6-12 month roadmap for the specific feature groups of the product
• Break down the roadmap into prioritized goals for the development cadences in collaboration with R&D
• Define clear acceptance criteria and make decisions on whether the developments are ready to be released to customers
• Review and validate deliveries
• Tight coordination with other teams working with the product
• Facilitate and help internal and inter-team communication
• Comfort with rapid change and ambiguous goals

• Partner with Product Managers to deeply understand customer needs, business goals, and technical constraints.
• Translate insights into clear design direction, wireframes, prototypes, and user journeys.
• Champion simplicity and usability across all touchpoints, advocating for elegant solutions to complex problems.
• Conduct usability tests (moderated/unmoderated).
• Execute heuristic evaluations.
• Document findings clearly and share with project team.
• Support prototype preparation for testing.
• Ensure usability requirements are captured in design tickets.
• Assist in accessibility review.
• Participate in design reviews, critique sessions, and cross-functional workshops to drive alignment and quality.
• Contribute to the evolution of our design processes, tools, and best practices to improve efficiency and impact.

UX Designer

• Proactively manage named accounts and be accountable for engagement and satisfaction over the lifetime of the customer.
• Can develop and nurture relationships and adjust value and adoption messaging according to the levels and interests of customer stakeholders
• Coaches peers on strategic approaches, provides mentorship for Enterprise CSMs to help them grow their knowledge, and provides a premium customer experience
• Identifies and creates solutions to address CS needs, improve effectiveness and efficiency, and deliver to or exceed key customer metrics.
• Gather feedback and channel it to product and engineering teams, along with the business value to the customer.
• Partner with the customer to build a joint plan for success, maintaining a detailed understanding of the customer’s business to achieve high levels of customer satisfaction, engagement, and adoption of One Identity technologies.
• Monitor customer health scores and their related components while assisting customers to improve their scores continually.
• Facilitate Quarterly Business Reviews (QBRs) in collaboration with Account Management, using the Success Plan and business case to demonstrate impact, value delivered, and growth opportunities.
• Actively monitor customer engagement signals and sentiment; log risks and opportunities in CRM and trigger internal playbooks where applicable.
• Support collaboration across Sales, Support, Product, Renewals, and Professional Services to ensure continuity and strategic alignment.
• Act as an escalation point for high-impact customer issues when necessary, ensuring appropriate teams within One Identity are engaged for quick resolution.
• Work within the wider CSM team to implement scalable programs and process improvements to drive efficiency of internal customer success processes and improve customer experience.
• Identify opportunities for cross & up-sell activities for the sales teams.
• Work with the channel and sales account managers to jointly develop business and technical champions within the customer organization.

Manager

• Oversees the design, planning, construction, and maintenance of company office facilities of One Identity in EMEA ad India.
• Ensures compliance and advises on ways to improve environmental, occupational health and safety policies and procedures within the facility.
• Assesses and evaluates the physical space requirements of the organization and recommends plans to meet needs.
• Ensures proper functioning of facilities through ongoing inspection and maintenance.
• Responsible for developing and monitoring budgets and long-range facilities plans based on company growth and future facilities’ needs.
• Oversees the coordination of space allocation and layout, communication services and networking requirements.
• Maintains space and furniture/equipment inventories.
• Ensure Car Fleet Management & Mobile phones for specific countries, liaising with leasing suppliers and internal departments.
• Liaise with suppliers on contracts and transfers across legal entities, such as during possible divestments & acquisitions.
• Supervise invoice administration with regular invoices from lease companies, fleet companies, other facility suppliers.
• Administration of mobile phones, including invoicing, cost management and contract negotiation.
• Manage compliance with physical security policy and process.
• Working with external facilities service providers where needed for providing local support in smaller office locations.
• Being able to work out plans for providing managed office solutions or opening a new office if needed.
• Leading a regional facilities team of around 5 people and manages their hiring, staffing, and maintaining of a diverse and effective workforce.
• Responsible for career development/planning, performance and pay discussions of team members.
• Supporting and consulting with the Site Leadership Team on specific sites for office management matters.
• Liaise with HR and Employer Branding on various activities such as CSR and site level employee engagement activities.

Security Sales Account Manager

Payroll Manager – II

Customer Success Manager

Product Designer

Product Designer

Product Manager

Senior Product Manager

Senior Product Designer

Senior Product Manager

UX Researcher

Senior Product Manager

Senior Product Manager

UX Designer

Customer Success Manager

Facilities Manager – EMEA, India