Old Mutual Limited

ServiceNow

• The ITOM Intermediate Platform Engineer is responsible for supporting and enhancing the ServiceNow ITOM product suite within the Group Technology & Transformation segment.
• This role focuses on implementing and operating ServiceNow ITOM Visibility (Discovery, Service Mapping, Agent Client Collector) and ITOM Health (Event Management, Metric Intelligence, Health Log Analytics), along with related integrations that enable proactive, service‑aware operations.
• The engineer ensures CMDB accuracy, integrates monitoring tools, reduces alert noise through AIOps, and improves triage and remediation processes in Service Operations Workspace.
• The role works closely with SRE/Operations, Application Owners, and ITSM teams.

Intermediate ServiceNow Platform Engineer – ITOM

Analyst

• Lead systems analysis efforts at a programme and project level.
• Conduct business and technical requirements gathering, analysis, and impact assessments to ensure requirements and expectations are clearly defined and met.
• Support and perform system and business capability impact assessments, focusing on operational impacts, system dependencies, and integration points.
• Translate business requirements into detailed functional and technical specifications.
• Define system functionality, usability, reliability, performance, support, and other non-functional requirements, ensuring comprehensive documentation.
• Provide technical expertise in identifying, evaluating, and developing cost-effective system solutions that meet business requirements and align with the existing technical landscape.
• Ensure solutions comply with enterprise architecture standards and regulatory requirements.
• Work collaboratively with business stakeholders, project and programme teams, engineering teams, and architects to deliver sustainable and scalable technology solutions.
• Lead cross-functional teams in identifying opportunities for technology-driven improvements across the business.
• Facilitate resolution of change requirements during development and testing phases.
• Troubleshoot and resolve complex technical and system issues, applying structured problem-solving approaches.
• Diagnose complex issues reported by end users, identify root causes (system or process), and recommend sustainable remediation solutions.
• Introduce continuous process improvements and document system processes and integrations using standard modelling notations such as UML and BPMN.

Senior System Analyst

Solutions Engineer

• Drive the design and delivery of scalable, future-fit technology solutions
• Lead end-to-end solution design, balancing technical excellence with commercial and business feasibility
• Ensure alignment with enterprise standards, patterns, and strategic direction
• Manage architecture risks, compliance, and governance
• Collaborate with enterprise architects, platform specialists, and external partners

Senior Solutions Architect – Digital

Risk

• Instrument modelling and risk
• Model new and existing instruments in the risk system, ensuring correct pricing, cash-flow representation, attribution and sensitivity behaviour across the relevant valuation and capital bases.
• Validate model outputs against independent benchmarks; investigate and resolve discrepancies between front-office, risk and finance views.
• Maintain and extend the quantitative platform the team relies on — curve construction, sensitivities, scenarios and stress testing.
• Monitor and oversee production of risk and attribution reporting from risk system.
• Be a part of the team formulating and operationalising investment, hedging and balance-sheet strategies — taking a proposal from analytical concept through to executable trade lists and ongoing monitoring.
• Quantify the impact of proposed strategies across the relevant economic, accounting and regulatory metrics, and articulate the trade-offs clearly to non-quantitative stakeholders.
• Assist with production of governance papers and supporting analysis for the committees that approve strategy.
• Identify and automate repetitive analytical and reporting processes across the team, with a bias for reproducibility and auditability.
• Build and maintain pragmatic tooling (Python, SQL, BI tools) that leverages existing platforms rather than duplicating them.
• Improve the efficiency of the team's standing analytical workflows — pricing, monitoring, attribution, scenario production.
• Work across a broad set of stakeholders — investments, actuarial, finance, risk and IT — to deliver against Group objectives.
• Operate effectively in a dynamic environment: surface problems early, frame them clearly and drive them to resolution.
• Contribute to a culture of technical rigour, constructive challenge and well-documented analysis.
• Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team.
• Maintain relevant external accreditations and a current understanding of evolving regulatory requirements and industry best practice.
• Build and continuously deepen capability in emerging technologies, including AI and advanced analytics, with a focus on practical application within quantitative modelling, automation, and decision support.

Quantitative Risk Analyst

Product Designer

• Lead the design and delivery of intuitive, customer-centric digital experiences
• Translate business strategy, customer insights, and UX principles into high-quality user interfaces
• Ensure digital experiences are consistent, usable, and aligned to customer needs and CX outcomes
• Oversee design assets, wireframes, prototypes, and design systems
• Apply research and customer insights to inform solutions
• Translate concepts into user flows, prototypes, and interface designs
• Maintain standards, accessibility and brand alignment across platforms
• Monitor UX performance metrics and continuously improve experiences
• Mentor designers and embed design thinking practices across teams

UX/UI Design Lead

Recruitment

• Manage the full recruitment lifecycle — advertising, shortlisting, interviewing, vetting and offer — within agreed SLAs
• Manage all activity accurately in Workday ATS and ensure employment equity compliance
• Source beyond job boards — GitHub, Stack Overflow, tech communities, developer forums, LinkedIn and direct outreach
• Build hire-ready pipelines for recurring, niche and hard-to-fill roles, particularly in financial services technology
• Engage passive candidates and convert market intelligence into active candidate relationships
• Design and execute graduate and school leaver recruitment campaigns informed by the values and aspirations of each talent segment
• Propose evidence-based channel and media selections — career fairs, university partnerships, campus activations and digital platforms
• Draft candidate-facing communications, event materials and agency briefings; track campaign performance and optimise
• Partner closely with Hiring Managers and HRBPs throughout — proactive updates, no surprises
• Manage external Search Partners and assessment providers; coordinate onboarding for all placed candidates
• Report on TTH, Vacancy Age Analysis, source of hire and offer acceptance rates; identify and escalate process risks proactively

Talent Acquisition Sourcing Specialist – 6 month contract

Financial Planning and Analysis

• Create a plan to deliver and review financial policies, guidelines, and protocols
• Develop and/or deliver a plan for significant aspects of the financial management and/or control process
• Support the implementation of financial systems process changes and enhancements
• Preparation and submission of the monthly VAT returns as well as ensuring tax workings and returns are in line with Group Tax and statutory requirements
• Conduct research using primary data sources, and select information needed for the analysis of key themes and trends
• Communicate the local action plan; explain how this relates to the function's strategy and action plan

Financial Accountant – 12 Month Fixed Term Contract

• Configure and enhance Incident/Problem/Change/Request/Knowledge and Service Catalog items/record producers.
• Achieve low defect rates (e.g., <3% post‑release) and measurable adoption of new features.
• Implement Flow Designer/business rules and approvals that reduce manual effort (e.g., ≥20–30% cycle‑time reduction on target processes).
• Plan and execute upgrades/patches with regression testing; maintain target performance KPIs (fast response times, low error rates).
• Build/maintain integrations (REST/SOAP/MID Server) with monitoring, identity, and CMDB; ensure accurate data transformation and error handling.
• Design roles/groups/ACLs; adhere to coding standards, peer reviews, and controlled change/release practices.
• Partner with process owners (ITIL), provide L3 support, and produce runbooks/technical designs and knowledge articles that enable support continuity.
• Promote your update sets and data across applicable SN environments.
• Remediate any production incidents that arise related to this scope.
• Align with existing SN technical lead to ensure consistent approach.
• Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency.
• Ensure your work is retained and reconciled with ongoing environment cloning, patching and upgrades.

Intermediate ServiceNow Platform Engineer

General Counsel

• Responsible for end-to-end legal ownership of consumer-facing matters within a newly formed bank.
• Drafting and maintaining all customer-facing terms and disclosures.
• Embedding legal support into product development.
• Managing legal risk arising from marketing activity and promotions.
• Supporting operational legal matters in a lean legal environment.
• Acting as a legal partner to product teams from ideation through launch.
• Providing practical risk-mitigation strategies that enable delivery.
• Reviewing and advising on marketing material, customer communications and campaigns.
• Reviewing and assessing subpoenas, court documents and legal notices.

Senior Legal Advisor – Consumer & Product

Accountant

• Perform key accounting and debtor management activities
• Financial data analysis, reconciliations, and reporting
• Ensuring adherence to financial practices and regulatory requirements
• Prepare and issue debtors recovery invoices
• Produce and maintain accurate reports

Debtors Accountant

Scrum Master

• Lead Scrum ceremonies, remove obstacles, and facilitate problem-solving
• Plan and replan software releases for medium-sized projects
• Review the backlog of work for a small project and reprioritize the work
• Develop, agree on, and implement solutions to overcome project concerns
• Maintain understanding of relevant technology, external regulation, and industry best practices

Financial Crime

• The Head: Financial Crime is responsible for the design, establishment, and ongoing effectiveness of OM Bank’s Anti‑Money Laundering and Counter‑Terrorist Financing (AML/CFT) programme.
• The role supports the Chief Compliance Officer (CCO) in determining the Bank’s strategic direction for AML/CFT.
• Ensures the implementation of a robust, risk‑based programme aligned to regulatory requirements.
• The role serves as the Bank’s Section 42 Compliance Officer and AML Reporting Officer.
• Develop and maintain AML/CFT strategy aligned to regulatory requirements and best practice.
• Monitoring emerging trends and provide insights to business.
• Advises business on financial crime related requirements and provides recommendations.

Head of Financial Crime – AML/CFT

Affiliate Manager

• Develop procedures and interpret and apply policy for area of expertise to achieve specified outputs, or advise the wider business on application of policy.
• Monitor implementation of those procedures within the organization.
• Identify requirements for HR frameworks and tools for recruitment, performance management, development, career and succession planning, compensation and benefits, diversity, employee onboarding and offboarding, and retention of talent.
• Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and empowering others.
• Investigate complex hypotheses using HR data to diagnose underlying causes of key business issues and identify opportunities to enhance employee engagement and improve business performance.
• Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team.
• Manage relationships with internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust.

Human Capital Business Partner

• Provides advice on a specific range of products to a specific allocated market
• Provide a quality service to customers while identifying opportunities to secure new business or support retention
• Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed
• Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers

Financial Advisor – Recruitment Pool

• Champion valued customers to achieve lifetime goals by identifying financial needs
• Provide sound financial advice and implement financial plans and solutions
• Responsible for the procurement of new business
• Expand sales of products and services with existing customers