Northern Trust

Client Services Representative

• Serve as the senior client contact across applicable product disciplines
• Manage client service reviews and due diligence visits across Custody, Fund Accounting, Transfer Agency, and Middle Office Outsourcing
• Monitor performance against Service Level Descriptions
• Lead project planning for key clients
• Review, approve, and ensure timely publication of monthly reporting to consultants and clients
• Support Relationship Manager activities
• Oversee complex, cross disciplinary initiatives.

Client Service and Delivery Manager – Global Fund Services

General

• Manage the quality of the Digital Services Infrastructure and End User Computing projects
• Responsible for Infrastructure Test Strategy for Infra Changes and Projects
• Lead and manage Infra Test Delivery activities
• Build and maintain quality standards and ensure application teams deliver quality testing
• Accountable for performing root cause analysis for continuous change quality improvement
• Serve as a team lead and plan required talent, capacity and growth to build a robust motivated delivery team.

Infra Test Delivery Lead

Compliance

• responsible for the review, approval and submission of complex liquidity regulatory reports
• owning the daily production and submission of the FR 2052a process to the Federal Reserve
• close collaboration with cross-functional teams across the Bank, including Accounting Policy, Controllers, Risk and global Treasury partners
• maintaining Procedures and Standards to ensure regulatory compliance with applicable regulatory bodies and reporting requirements are met
• research and analyze day over day balance sheet movements and accounts out of balance with the goal of remediating in a short timeframe
• production of daily and monthly MIS liquidity reporting to broad distribution including Senior Management Committees including Corporate Asset and Liability Management Committee
• advising business unit senior management on regulatory implications of proposed transactions and new product offerings
• participation in strategic liquidity management initiatives and regulatory change projects, including process enhancements and automation opportunities.

Liquidity Regulatory Reporting Specialist

Sales

• Lead all aspects of the Senior Market Leaders (SMLs) within your division of the Intermediary sales effort including, but not limited to: supervision, recruitment, and training in an effort to drive net organic revenue growth in the Intermediary channel.
• Oversee, supervise, manage and develop regional sales team.
• Partner with the WCG Leadership group to support the firm’s sales and service initiatives, ensuring the regional sales team has the appropriate levels of knowledge, service, professionalism and activity.
• Supervise and conduct performance reviews, manage career development processes, and disciplinary actions to ensure the division meets and exceeds their sales goals.
• Set expectations, implement activity standards and monitor call activity, including inbound, outbound and campaign-focused calls.
• Partner with National Sales Manager and WCG Leadership to design and implement distribution strategy.
• Spearhead training effort to develop selling skills, professionalism and effectiveness.
• Ensure external wholesaling team (SMLs) partner effectively within WCG, and especially with their respective internal wholesalers (Market Associates), to achieve our collective goals.
• Organize all aspects of recruiting for your division (SMLs), partnering with National Sales Manager and NTAM’s internal Recruiting team.
• Attend industry conferences/events to directly engage with our clients and prospects, as well as, observe and evaluate your direct reports.
• Identify implementation opportunities and marketing/collateral needs, that will help drive adoption and usage of NTAM’s capabilities.
• Report weekly activities, accomplishments, and opportunities through the Salesforce.com CRM, as well as, interact on a consistent bases with WCG leadership.
• Manage division’s T&E budgets
• Travel to observe and coach your SMLs at least twice a year with a goal of four times a year

Divisional Sales Manager, Intermediary

Accounting Manager

• Evaluate and reconcile complex funds
• Perform quality assurance checks
• Work closely with home locations to resolve queries
• Create and maintain procedures for funds
• Identify efficiencies and areas for improvement

Senior Analyst, Fund Accounting - Multiple Positions

Consultant

• Provides third-party clients with administration, financial accounting, and reporting services for funds
• Evaluates and reconciles complex funds for monthly reports
• Coordinates with onshore teams on migrations and onboarding
• Develops testing strategies, executes test cases, and troubleshoots defects
• Analyzes operational procedures for automation and efficiency

Director

• Conduct one-on-one and team coaching sessions to enhance advisor skills in communication, client acquisition, and retention
• Act as the primary stakeholder for the execution and adoption of GDWM and the GPS platform in the region of coverage
• Assist advisors in implementing effective prospecting and consultative revenue-generating techniques
• Lead workshops on topics such as client relationship management, goal-setting, and business development strategies
• Track advisor progress against development plans and provide actionable feedback
• Partner with leadership to embed growth-oriented behaviors into team practices
• Support delivery of wealth management value proposition thru digital capabilities in GPS and Private Passport
• Create and maintain training materials, playbooks, and best-practice guides
• Proactively gather and share insights from key stakeholders to inform ongoing process improvements

Regional Director, Wealth Management

• Lead the automation, optimization, and maturation of IT Service Management function.
• Transform how IT services are governed, executed, and continuously improved.
• Interface with senior executives across the organization to drive strategic outcomes and day-to-day service delivery priorities.
• Serve as the enterprise authority on ITIL-based processes, ensuring they are scalable, risk-aligned, and fit-for-purpose.
• Lead continuous optimization of ITSM processes and define clear process guardrails and decision frameworks.
• Drive an automation-first strategy for ITSM practices using AI, orchestration, and workflow automation.
• Define and operationalize KPIs, KRIs, and experience metrics that measure effectiveness, risk reduction, and business value.
• Act as a trusted advisor to technology, risk, audit, and business stakeholders.

ITSM Service Excellence Leader

IT Support

• Develop testing approach and ensure the scope of the audit validation activities is comprehensive and adequate.
• Lead walkthroughs, planning meetings.
• Provide training, coaching, and auditing expertise to the audit team.
• Work on several audit validations at a time and ensure work is delivered timely/within budget.
• Lead discussions with stakeholders on testing findings.
• Challenge issues, propose root cause, draft issues and reports (including executive summary).

Audit Manager – Risk and Control Enhancement

Risk

• Oversee and lead the audit validation activities as part of the Northern Trust’s Risk and Control Enhancement transformation program
• Oversee and manage all audit activities within assigned areas of responsibility
• Establish an effective risk-based audit program
• Complete risk assessments, propose changes to the audit universe and propose audit plan, including coverage and timing
• Develop and maintain continuous monitoring activities to keep abreast of changes in the business Units and corporate functions and to continue partnering with key stakeholders

Associate Audit Director – Risk and Control Enhancement

• Lead audit validation work focused on operational risk and control transformation
• Partner with audit teams to plan, challenge, and deliver high-quality audit coverage
• Interpret regulatory expectations, risk themes, and industry practices to guide control assessment
• Analyze risk and control information to identify issues, insights, and practical improvements
• Prepare clear reporting for senior leaders on audit observations and control effectiveness
• Advise on testing approaches, issue development, and audit reporting quality
• Coordinate with business and risk stakeholders to understand change activity and emerging risks
• Support team capability through knowledge sharing, coaching, and participation in relevant forums

Audit Specialist – Risk and Control Enhancement

Financial Planning and Analysis

• Support enterprise profit plan, strategic financial plan (SFP), forecast, and scenario development processes
• Assist with ownership and governance of enterprise assumptions, sensitivities, and scenario drivers
• Coordinate planning inputs and timelines related to CCAR and regulatory forecasting activities
• Support documentation, controls, and governance associated with CCAR planning processes
• Serve as a key lead for enterprise planning models in Anaplan
• Support model enhancements, testing, data validation, and coordination with Finance IT and Data Center teams
• Partner closely with Executive Management Reporting, Strategic Planning, and Data Center teams to ensure alignment across planning and reporting cycles
• Support ad hoc analysis and executive requests related to enterprise financial performance and outlook
• Proactively identify risks, gaps, or improvement opportunities within planning processes and escalate as appropriate
• Support development and maintenance of process documentation, calendars, and control artifacts

Senior Financial Analyst – Enterprise Financial Planning

Auditor

• Leads moderately complex audits end to end - one at a time
• Advancing understanding of audit methodology/standards
• Advanced testing and first level reviews of less complex tests
• Lead presentations of findings
• Assist in the development of the audit objective and testing approach
• Lead as Auditor in Charge (AIC) on less complex audit engagements
• Complete planning documents
• Lead walkthroughs, develop process flows; identify risks collect materials
• Develop Opening Meeting deck
• Drafts risk and controls; assign inherent risk rating
• Perform higher complexity tests
• Lead discussions with stakeholders on testing findings
• Perform first level (L1) reviews on less complex tests
• Assist in first drafts of audit issues
• Assist in drafting report
• Proactively identify DA opportunities
• Performs testing
• Drafts memo

Senior Auditor – Asset & Wealth Management

• Conducting and documenting audits across Asset and Wealth Management
• Leading audit project teams and providing oversight to the audit team
• Communicating results of the engagement to management
• Providing technical expertise and training to auditors
• Working closely with Senior Audit Managers to confirm the scope of the audit and devise appropriate testing approach

Audit Manager – Asset & Wealth Management

Advisor

• Responsible for developing new relationships and existing relationships
• Identifies prospects and develops the marketing strategy for specific clients
• Manages complex wealth management banking credit and treasury management client relationships and identifies opportunities external to banking in the areas of investment and fiduciary
• Applies knowledge of credit policy, banking products as well as risk management in serving clients
• Responsible for “cold calling” on prospects with the ability to self-source new relationships
• Responsible for structuring and negotiating complex loan and/or lease agreements according to guidelines established by senior bank and business unit management
• Analyzes and negotiates the terms of loans, such as special pricing conditions, interest rates, Swaps etc. according to guidelines set by the Credit Policy Committee
• Oversees and negotiates the preparation of documentation necessary for the financing agreement
• Advises and consults with clients as it relates to Goals Driven Wealth Management
• Generates leads through well established relationships with COI’s and cultivates a network of additional COI’s
• Carries out activities that are large in scope, cross-functional and technically difficult
• Role is balanced between high level operational execution and development and execution of strategic direction of business function activities
• Responsible for direct interaction with different committees and/or management
• Strategic in developing, implementing and administering programs within functional areas
• Solves complex problems