Northern Trust

Project Manager

• Own end-to-end project management across multiple client accounts, including planning, QA, scope management, scheduling, budgeting, and cost determination
• Lead website development, website redesign, digital experience, marketing campaign, and technology projects
• Develop and maintain project schedules across paid media, SEO, email marketing, web development, technical implementations, and other digital workstreams
• Manage project changes, remediation, dependencies, and scope adjustments while protecting timelines, budgets, and quality
• Coordinate workflows across strategy, creative, development, UX/UI, marketing, analytics, and technical teams
• Identify risks, dependencies, and roadblocks and develop mitigation plans
• Serve as the primary client contact and drive timely decision-making and trusted partnerships
• Provide strategic guidance on marketing initiatives, website development, digital transformation, and technical solutions
• Translate client objectives into actionable digital, marketing, website, and technology requirements
• Present alternatives and solutions aligned with client goals, user needs, technical considerations, and budget
• Provide stakeholders with visibility into activities, milestones, costs, deliverables, dependencies, risks, and project status
• Facilitate workshops, kickoffs, requirements gathering, reviews, and approvals
• Maintain project backlogs, roadmaps, requirements, and priorities
• Prepare resourcing forecasts and coordinate internal and external resources
• Partner with developers, designers, strategists, and technical specialists to resolve blockers
• Mentor and support project teams
• Prepare project status updates, performance reports, and executive-level summaries
• Create estimates for scope additions, website enhancements, technical requirements, and additional client work
• Manage budgets, financial tracking, monthly invoicing, and project profitability
• Track milestones, deliverables, dependencies, risks, and financial performance
• Support retrospectives and improve processes, delivery methodologies, and team efficiency

Freelance Project Manager

Sales

• Monitors and reviews procedures and practices of partners to ensure compliance with applicable regulatory requirement, industry sales practices and adherence to internal policies.
• Review of trade activity, correspondence and trade exception reports.
• Conducts performance management and career development processes, provides input for staffing and disciplinary actions and provides hands-on training to Registered Associates.
• Integration of business unit within firm initiatives and the furtherance of teamwork.
• Stays up to date of current and pending laws, regulations, and rules governing the industry.
• Coordinates partner development to include onboarding, orientation and ongoing training.
• Identifies, escalates and resolves client complaints and audit issues.
• Maintains relationships with and works to collaborate with operations, compliance and trading groups.

Sales Practice Principal

Cloud Engineer

• Own end-to-end delivery and operational performance of cloud infrastructure and platform services
• Ensure services meet or exceed defined SLAs, SLOs, availability targets, and customer expectations
• Lead operational governance reviews and service performance reporting with senior leadership
• Monitor service health, capacity, utilization, and operational risks across cloud environments
• Establish and maintain operational runbooks, service documentation, and support processes
• Drive continuous improvement initiatives focused on stability, automation, resiliency, and operational efficiency
• Lead root cause analysis efforts and ensure corrective actions are implemented for major incidents
• Develop and track key operational metrics and KPIs
• Champion Site Reliability Engineering (SRE) and DevOps practices to improve platform reliability
• Identify opportunities to reduce technical debt and improve service quality
• Serve as the escalation point for major incidents and service disruptions
• Coordinate cross-functional teams during critical issue resolution activities
• Lead problem management processes to identify recurring issues and implement permanent fixes
• Ensure effective change management practices minimize operational risk and service disruption
• Facilitate post-incident reviews and executive communications
• Act as the primary interface between Cloud Operations and internal business stakeholders
• Build strong partnerships with Engineering, Security, Architecture, Risk, Compliance, and Application teams
• Present service performance, risk assessments, and improvement plans to executive leadership
• Manage stakeholder expectations and ensure alignment between service delivery and business objectives
• Ensure cloud services operate in accordance with enterprise governance, security, compliance, and regulatory requirements
• Support audit activities and risk management initiatives
• Monitor operational controls and remediation activities
• Drive adherence to cloud operational standards, policies, and best practices
• Partner with cloud engineering and finance teams to optimize cloud operating costs
• Monitor cloud consumption trends and support chargeback/showback initiatives
• Manage relationships with cloud service providers and strategic vendors
• Lead and mentor cloud operations personnel and service management teams
• Foster a customer-centric culture focused on accountability, collaboration, and continuous improvement
• Support workforce planning, talent development, and succession planning
• Promote automation-first and cloud-native operational practices

Cloud Service Delivery Manager

Financial Planning and Analysis

• Lead annual planning, strategic planning, forecasts, and monthly outlooks for the COO organization
• Manage workforce planning, organizational analysis, and resource allocation
• Oversee operating and capital budgets, analyze financial results, identify risks and opportunities
• Develop executive reporting, dashboards, presentations, and business reviews
• Partner with senior leaders to evaluate strategic initiatives
• Provide financial guidance and strategic recommendations to executive leadership
• Drive collaboration across Finance, Human Resources, Technology, Operations, and Business leadership
• Serve as a trusted advisor to Executive Vice Presidents and senior leaders

Specialist – Strategic Finance & Planning

Account Manager

• Responsible for driving revenue by selling and retaining investment products and services with a focus on ETF, Mutual Fund, Separately Managed Accounts, Alternative Investments and Multi Asset Class products and services to prospective clients generating revenue for the bank.
• Acts as the technical expert and lead on major national accounts regarding the bank's products and services and the outside marketplace.
• Identifies prospects by various research and analyzes client's needs to recommend new services or products.

Senior Strategic Relationship Manager

Accounting Manager

• Own the global portfolio of accounting products and capabilities
• Define product vision, strategy, and multi-year roadmap
• Integrate accounting, data, reporting, and service capabilities into cohesive client solutions
• Define market positioning, value proposition, and competitive differentiation
• Lead industry analysis and innovation, including modernization initiatives
• Represent the organization in client engagements and external industry forums
• Engage senior leadership to drive strategy, prioritization, and decision making
• Partner with Sales and Relationship teams to shape client solutions
• Own pricing strategy with accountability for product P&L and financial performance
• Lead capital planning, investment prioritization, and business case development
• Drive revenue growth through a competitive and market-relevant product strategy
• Sponsor delivery across all stages of the product lifecycle
• Ensure adherence to governance, risk, and control frameworks
• Manage cross-functional dependencies, execution risks, and outcomes

Global Lead, Accounting Product Suite

ServiceNow

• Lead the end-to-end product management of the ServiceNow platform at Northern Trust
• Define and execute a strategic vision and roadmap through a federated operating model across business, technology, and risk stakeholders
• Drive the implementation, governance, optimization, and expansion of ServiceNow modules, including ITSM, ITOM, IRM/GRC, SecOps, HRSD, CSM, and AI-enabled capabilities
• Ensure the platform delivers business value, operational efficiency, regulatory compliance, and cost optimization
• Define and own the ServiceNow platform vision, strategy, and multi-year roadmap
• Translate enterprise priorities into a cohesive product strategy across modules and domains
• Lead a federated roadmap planning process across business units, ensuring alignment and prioritization
• Drive adoption of platform-first and automation-first principles
• Establish and enforce platform governance models (design authority, standards, data models, and architecture guardrails)
• Ensure consistent implementation of best practices, reusable components, and scalable design
• Oversee delivery of strategic programs across ServiceNow Modules in a federated partnership with assigned Capability Level Product Owners
• Partner with engineering and operations teams to ensure resiliency, scalability, and performance
• Define and execute roadmap for AI/GenAI capabilities within ServiceNow (e.g., virtual agents, predictive intelligence, Now Assist)
• Identify high-impact use cases for Automation of service operations, Predictive incident/problem management, Intelligent workflows and self-healing systems
• Establish governance for AI adoption, model transparency, and responsible AI usage
• Measure and track AI-driven outcomes (deflection rates, automation %, MTTR reduction)
• Own strategic relationship with ServiceNow and implementation partners
• Drive vendor performance through Quarterly business reviews (QBRs)
• Value realization and KPI tracking
• Innovation alignment and roadmap influence
• Evaluate and onboard ecosystem tools and integrations to extend platform capabilities
• Manage platform TCO (Total Cost of Ownership) including licensing, infrastructure, and operational costs
• Develop and execute cost optimization strategies
• Drive transparency through chargeback/showback models
• Ensure optimal utilization of ServiceNow licenses and features
• Define and govern ServiceNow data strategy, including CMDB maturity and accuracy, Data quality frameworks, Data ownership and stewardship
• Enable data-driven decision making through dashboards, reporting, and analytics
• Integrate ServiceNow data with enterprise data platforms (e.g., data lake, analytics tools)
• Act as the single point of accountability for platform outcomes
• Partner with Business stakeholders
• Partner with IT operations and engineering
• Partner with Risk, compliance, and audit teams
• Facilitate alignment across a federated model with distributed ownership
• Drive change management, adoption, and user experience improvement

Senior Principal – ServiceNow Product Owner

Risk

• Lead execution and oversight of CIAM risk and control activities
• Evaluate identity-related risks and recommend mitigation strategies
• Support risk assessments, control reviews, and control effectiveness evaluations
• Identify control gaps and partner with stakeholders to develop remediation plans
• Monitor remediation activities and ensure timely resolution of identified issues
• Lead audit readiness efforts for CIAM platforms and processes
• Coordinate internal and external audit engagements, regulatory examinations, and compliance reviews
• Review and validate audit evidence prior to submission
• Partner with auditors and control owners to address inquiries and findings
• Track audit observations and drive remediation efforts through closure
• Support development and execution of CIAM governance programs
• Contribute to identity risk management strategies and maturity initiatives
• Assist with development and maintenance of policies, standards, procedures, and control documentation
• Participate in governance forums and working groups
• Recommend process improvements that strengthen compliance, security, privacy, and operational effectiveness
• Develop and maintain risk, compliance, and audit reporting
• Analyze identity data to identify trends, exceptions, and emerging risks
• Create dashboards and scorecards supporting management and leadership reporting
• Develop KPIs, KCIs, and control effectiveness metrics
• Present findings and recommendations to technology, risk, and business stakeholders
• Partner with CIAM and engineering teams to strengthen client identity controls
• Support governance processes related to client identity lifecycle management
• Assist in evaluating client authentication, authorization, onboarding, and identity proofing controls
• Review client access management practices for regulatory, privacy, and security compliance.

IAM Risk Audit, CIAM – Lead

Business Analyst

• Develop strong relationships and closely coordinate with business unit on financial performance reporting
• Participate in the month-end accounting close and reporting processes, preparing analyses of results relative to prior year, prior month, and/or Plan
• Research variances to understand drivers of results and respond to ad-hoc requests from the business unit for analysis and reporting
• Participate in forecasting and planning cycles, including strategic and annual plan
• Manages projects, including planning, organizing, and directing activities towards project goal completion, including ongoing enhancements to management reporting and related system implementations

Senior Financial Analyst – Business Unit Financial Analysis, Asset Management

Consultant

• SME role in performing end to end Accounting, transfer agency activities in Private Equity
• Performing consulting role as a liaison between Accounting Team and key stakeholders
• Acts as a primary reviewer performing reviews of different activities within the business
• Establishes and develops plans that are thorough, realistic, and effective in meeting goals
• Responsible for maintaining high standard of accuracy and timeliness for all deliverables
• Shows a sense of urgency; drives to closure; persists despite obstacle; strives to achieve results
• Coordinating with the onshore team on Migrations
• Support and drive system changes and strategic initiatives
• Formulate application testing strategies and test plans
• Execute test cases (manual or automated) and troubleshoot defects
• Analyse operational procedures and processes
• Develop subject Matter Expert for REIF and Private Equity products

Senior Consultant

• Review of staff preparations of fund financial statements and schedules of investments as well as coordination and drafting of the notes to the financial statements for annual and semiannual shareholder reports for registered and non-registered funds.
• Review of schedules of investments for registered funds N-PORT Part F filings.
• Coordination of audits related to staff assignment of auditor open items and client questions and comments.
• Technical resource for staff regarding questions related to new investment/derivative products, financial statement preparation questions and auditor questions.
• Assist with the on-boarding of new clients
• Complete ad hoc duties and or projects as assigned.

Consultant, Financial Reporting

• Act as the primary Alternative Asset Services contact for client relationship managers at Northern Trust for all client related inquiries regarding alternative investments.
• Monitor, resolve, and respond to inquiries from internal and external parties; including pulling and interpreting data, and preparing analysis with a view to ensuring client valuation expectations are met.
• Manage their assigned daily tasks to ensure day to day deliverables are met but are expected to work effectively in a team environment.
• Consistently review and assess processes to identify process improvements for increased team efficiency.
• Actively participate in department projects and initiatives.
• Expected to use some initiative but refer more complex problems to supervisors/experts.

Analyst, Alt Investments

• Lead onboarding of new clients and fund launches, ensuring operational readiness across Fund Accounting
• Act as a trusted advisor to clients, solving onboarding challenges
• Identify and respond to operational risk throughout the business unit
• Prepare and recommend solutions to project/assignment issues and risk factors

Senior Consultant, Fund Accounting

• Execute the enterprise Technology Resiliency Governance framework.
• Support the development and maintenance of resiliency policies, standards, procedures, and governance documentation.
• Ensure consistent implementation of enterprise resiliency standards across technology organizations.
• Facilitate governance forums, working groups, and steering committees.
• Track governance actions, decisions, and remediation activities.
• Monitor adherence and coordinate corrective actions where gaps are identified.
• Document findings, recommendations, and remediation plans.
• Develop and maintain enterprise reporting including governance scorecards, standards compliance dashboards, recovery testing metrics, and executive reporting packages.
• Coordinate governance support for internal and external audits, regulatory examinations, and control testing.
• Partner with Enterprise Risk Management to identify technology resiliency risks and manage standards exceptions.
• Drive enhancements to governance processes through workflow automation and process improvement initiatives.

Lead, Technology Resiliency Governance

• Carries out activities that are large in scope, cross-functional and technically difficult
• As subject area expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level
• Operates independently and has in-depth knowledge of business unit, specific area of expertise and strong knowledge in other areas
• Strategic in developing, implementing and administering programs within functional areas
• Conducts preliminary analysis
• Responsible for direct interaction with different committees and/or management