Noctrix Health, Inc.

Inside Sales Representative, Patient Concierge

Noctrix Health, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $75,000 per year

Job Level

Junior

Tech Stack

Cloud

About the role

  • Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication with potential customers via phone, email, text, and live chat
  • Educate prospective customers on the benefits of Nidra Therapy compared to traditional treatment options and competitive products
  • Provide continuous feedback to enhance the customer experience and contribute to ongoing improvements in the patient journey process
  • Handle a wide range of sales and service duties, performing complex and challenging tasks with efficiency and professionalism
  • Maintain detailed records of customer interactions and transactions, managing the sales process within the Salesforce CRM system
  • Work collaboratively with marketing, customer care, and patient access teams to ensure prospective customers receive timely and accurate information

Requirements

  • Bachelor’s degree preferred but not required; relevant work experience may be considered in lieu of a degree
  • 1+ years of sales experience, preferably in the medical device, pharmaceutical, healthcare, or consumer product sectors
  • Previous experience in B2B or B2C sales environments
  • Proficiency with the Salesforce Health Cloud CRM platform is desirable
  • Exceptional selling and objection-handling skills, with a proven ability to close sales effectively
  • Outstanding communication skills, capable of delivering impactful and persuasive messages both orally and in writing. Fluency in Spanish is an advantage
  • A results-oriented approach, focusing on achieving positive outcomes through persistence and creative problem-solving
  • Strong collaboration skills, able to work well within a team to achieve optimal results
  • High levels of accountability, ensuring quality work and the timely fulfillment of commitments
  • Ability to thrive in a fast-paced environment, managing multiple tasks with urgency and prioritizing effectively
  • Computer-savvy, with proficiency in Google Suite, Microsoft Office applications, and Salesforce