Niyam IT

Program Manager

• Lead all aspects of program implementation in support of the customer and portfolio to achieve business goals.
• Serve as the primary point of contact for customer stakeholders, building trusted relationships, understanding organizational priorities, and ensuring exceptional customer service and contract performance.
• Build and nurture strategic customer relationships and be responsible for gaining deep understanding of customer goals and objectives leading to organic growth opportunities.
• Oversee operational and acquisition support functions, including procurement coordination, resource planning, property accountability, records management, administrative operations, and workforce support activities.
• Coordinate cross-functional teams supporting scholarship programs, grants management, communications, strategic planning, outreach, and data management while driving continuous process improvement and customer satisfaction.
• Monitor contract performance metrics, identify risks and issues, implement corrective actions, and drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
• Work closely with Niyam program/project managers and technical SMEs, government stakeholders, to understand, ideate and strategize on potential value driven solutions across Niyam customers.
• Coordinate with other Niyam departments to perform functions that include opportunity tracking, capture strategies, program delivery, customer success and engagement, pricing strategy, financial management, stakeholder management and performance management.
• Participate and support as needed, with organic growth strategies, proposals, and capture efforts with broader organizational pursuits.
• Perform other job-related duties as assigned.

Program Manager, Technology – Adult Education Consulting

Executive Assistant

• Provide high-level administrative support to C-Suite members.
• Organize complex calendars and schedules, resolving any scheduling issues.
• Prepare Word, Excel, PowerPoint presentations, agendas, reports, and special projects.
• Arrange travel and accommodation for executives.
• Prepare expense reports.
• Screen incoming telephone calls and deliver accurate messages.
• Assist the Executive’s clientele and guests via in person or other forms of communication.

Part-Time Executive Assistant

Artificial Intelligence

• Own end-to-end proposal management on priority pursuits, from RFP receipt and kickoff through submission, including compliance matrices, outlines, writing assignments, schedule management, and production.
• Write and edit technical volumes, management volumes, and proposal response content for IT services contracts, ensuring clarity, measurability, and tight alignment to PWS/SOO/SOW requirements.
• Develop compelling executive summaries, discriminators, and win themes in close coordination with capture managers and leadership.
• Lead and facilitate all color reviews (Pink, Red, Gold) in alignment with Shipley methodology, delivering actionable feedback that measurably improves proposal quality.
• Manage proposal schedules and contributor accountability with urgency and precision across multiple simultaneous pursuits.
• Lead integration of AI proposal tools into Niyam's Shipley-based process.
• Develop AI-assisted workflow playbooks that accelerate first drafts, compliance checks, and reuse of past performance and boilerplate content, while preserving the discipline and quality standards of the Shipley methodology.
• Track and report AI-driven efficiency metrics (cycle time, cost per proposal, compliance error rate) to inform investment decisions and demonstrate ROI to leadership.
• Directly supervise and develop the proposal team — coordinators, writers, and graphic support staff — providing mentorship, coaching, and day-to-day guidance, and owning hiring, performance management, and team growth.
• Train team members on effective AI tool use, Shipley best practices, and proposal writing craft to raise the overall quality and throughput of the proposal function.

Director of Proposal Operations – AI Enablement

Recruitment

• Work remotely 10 hours per week between the hours of 9a-5p eastern Monday through Friday
• Identifies appropriate candidates and assesses their qualifications through review of their resumes, interviews, and other forms of communications
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials
• Connects qualified candidates with Talent Acquisition Manager
• Maintains contact with candidates to keep them apprised of the status of their applications
• Vets potential employees’ credentials
• Maintains accurate and up-to-date human resource files, records, and documentation
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management
• Maintains the integrity and confidentiality of human resource files and records
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately
• Assists with the development and revision of specifications and job descriptions for selected positions
• Provides clerical support to the Talent Acquisition Team
• Performs other related duties as assigned

Part Time Recruiting Assistant

Architect

• Serve as the technical lead for an Agile development team.
• Collaborate with business analysts, product owners, and stakeholders.
• Lead Agile ceremonies and platform demonstrations.
• Drive architectural design and review activities.
• Partner with the SecDevOps team to onboard new applications.
• Design solutions within a multi-tenant cloud environment.
• Identify and address risks, compliance issues, and performance concerns.
• Mentor developers and testers.
• Continuously evaluate and recommend new tools, frameworks, and strategies.
• Oversee code reviews and ensure high-quality deliverables.
• Collaborate across teams for migrations from legacy to cloud-based architectures.

Product Architect

Full-stack Engineer

• Design, develop, and maintain responsive web and mobile applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, scalable, and efficient code using modern development practices.
• Develop and consume RESTful APIs.
• Maintain code quality through unit testing, automation, and peer reviews.
• Participate in Agile/Scrum-based development cycles.
• Ensure performance, quality, and responsiveness of applications.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Senior Full Stack Developer

Scrum Master

• Facilitate Agile ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives.
• Guide teams in Agile best practices and ensure adherence to Scrum framework and principles.
• Manage project timelines, scope, risks, and dependencies across multiple workstreams.
• Partner with Product Owners and stakeholders to refine, prioritize, and maintain the product backlog.
• Support Salesforce delivery teams by coordinating across developers, admins, QA, and business analysts.
• Identify and remove team impediments to maintain sprint velocity and delivery timelines.
• Provide regular status updates, risk reporting, and delivery metrics to internal and government stakeholders.
• Track and report on Agile metrics such as velocity, burndown, and sprint progress.
• Ensure alignment with federal delivery requirements, including documentation and compliance standards.
• Coordinate across environments and teams to support releases and deployment readiness.
• Promote continuous improvement and foster a high-performing, collaborative team environment.

Salesforce Scrum Master

Sales

• Release Planning — Own the release calendar, coordinating with project managers, Scrum teams, and government stakeholders to schedule deployments across environments (Dev, QA, UAT, Prod).
• Salesforce Deployment Management — Manage deployments using tools such as Salesforce Change Sets, DevOps Center, Gearset, Copado, or Metadata API–based pipelines.
• Version Control Oversight — Maintain branching strategies, ensure code integrity, and enforce commit standards in Git‑based repositories.
• Environment Governance — Oversee sandbox refresh cycles, data seeding, and environment alignment to support testing and development.
• Quality Assurance Coordination — Partner with QA teams to ensure test plans, regression testing, and validation steps are completed before release approval.
• Change Management — Ensure all releases comply with federal change control processes (CAB, documentation, approvals).
• Risk & Issue Management — Identify release‑related risks, maintain mitigation plans, and escalate issues as needed.
• Automation & CI/CD — Support continuous integration and continuous delivery pipelines to improve release efficiency and reliability.
• Stakeholder Communication — Provide release notes, deployment status updates, and post‑release reporting to internal teams and government clients.
• Compliance & Security — Ensure releases meet federal security, audit, and documentation requirements (e.g., FISMA, ATO processes).

Salesforce Release Manager

• Lead and mentor a team of over 30 specialists, including automated testers, performance testers, and accessibility testers.
• Manage and scale Kubernetes-based environments for performance testing and automated test grids.
• Drive the evolution of Java-based testing frameworks to support modern tools like Playwright alongside existing Selenium implementations.
• Oversee the consolidation of complex performance data into actionable reports using automation and data visualization tools.
• Champion BDD-driven accessibility testing to ensure software meets high-level compliance standards.
• Develop bespoke scripts and internal tools using Python, Node.js, or Go to automate data reporting, consolidate performance metrics, and streamline infrastructure tasks.

Testing Lead – Architect

Database Administrator

• Build ERD, physical and logical data models.
• Follow and establish DB standards.
• Understand PostgreSQL architecture.
• Upgrade PostgreSQL Databases.
• Support the Functional Business, Application Development, and Security Technical Teams to provide O&M and Release Management support for landscape components.
• Integrate and support cloud RDS Databases providing high availability backup.
• Participate in the design activities consistent with enterprise standards and Agency priorities for continuous improvement (e.g.: Robotics Process Automation, Automated Testing, etc.) to deliver value-added solutions.
• Participate proof of concept in new technologies.
• Design, develop and implement approaches for historical data retention and archival storage backup and recovery solutions.
• Work in a collaborative team environment with other operational (e.g. OS, DBA, network, security, etc.) team members to troubleshoot and optimize performance.
• Write triggers and functions to support ETL.
• Migrate data across heterogenous Databases.
• Work on AWS services specifically AWS DMS, RDS, Lambda, S3.
• Work on performance insight AWS service.
• Work with Informatica ETL tool.

PostgreSQL Database Administrator

Salesforce Consultant

• Responsible for driving process improvements and requirement gathering and analysis.
• Assess current state Salesforce processes against Salesforce best practices.
• Define the future state processes, working together with Program Area liaisons and the Salesforce architect.
• Gather business requirements and translate them into process flow diagrams and user stories.
• Participate in the creation of prototypes and proof of concepts.
• Support the development of High Level and Functional Designs.
• Develop strategies for data cleansing, transformation, and integration with external systems.
• Conduct training and workshops on Salesforce best practices, new features, emerging technologies, and industry trends.
• Provide guidance and mentorship to junior consultants and business analysts.

• Manage all aspects of Salesforce.com (SFDC) including complex configuration, customization, and implementation of applications and 3rd party integrations
• Provide leadership and direction to developers and testers to ensure successful project delivery.
• Oversee application design, configuration, testing, and deployment activities.
• Contributes to the development and execution of testing strategies, training materials, and project documentation.
• Analyze detailed system factors, including input/output requirements, information flow, software requirements, and alternate methods of problem resolution.
• Apply industry best practices to deliver operational support, enhancements, and defect resolution for the Salesforce.com platform, as required.
• Adhere to all standard operating procedures (SOPs) and ensure accurate, up-to-date ticket documentation for events, incidents, service requests, and changes.
• Proactively contributes to continuous improvement initiatives related to application design, support processes, and practice development.
• Provide technical assistance and end-user support, including troubleshooting for defect resolution, enhancements, and general “how-to” guidance.
• Conduct code reviews ensuring all solutions adhere to established architectural and design standards.
• Must be able to perform independent research to lead or support the resolution of complex issues and inquiries.
• Lead the architectural review board sessions with the delivery team.

Salesforce Development Lead

Salesforce Developer

• Manage all aspects of Salesforce.com (SFDC) including complex configuration, customization, and implementation of applications and 3rd party integrations
• Participate in application design, configuration, testing, and deployment
• Participate in efforts to develop and execute testing, training, and documentation
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
• Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance

Proposal Manager

• Lead and manage the full proposal lifecycle from opportunity identification and bid/no-bid decisions through submission and post-submission activities.
• Interpret and analyze solicitation requirements (e.g., RFPs, RFIs, RFQs, IDIQs, GWACs) and develop compliance matrices and response outlines.
• Develop and manage proposal schedules, storyboards, kickoff meetings, status calls, and color team reviews (Pink, Red, Gold).
• Coordinate with internal stakeholders, including business development, capture, pricing, contracts, and subject matter experts (SMEs) to gather and validate content.
• Oversee the writing, editing, and formatting of technical, management, and past performance sections.
• Ensure proposals are fully compliant with solicitation instructions, evaluation criteria, and government regulations (FAR, DFARS).
• Maintain version control and document management throughout the proposal process using tools like SharePoint, MS Teams, or proposal management software.
• Support post-submission activities such as clarifications, orals, and final proposal revisions (FPRs).
• Maintain a library of reusable proposal content and best practices to support future bids.