Nitro, Inc.

Manager

• Lead the Revenue Operations deal desk function
• Manage a team of specialists
• Structure software deals with account executives
• Collaborate cross-functionally for deal execution
• Identify and implement process improvements
• Ensure compliance with legal and pricing standards
• Provide guidance on quote creation and subscriptions
• Manage and develop Deal Desk Specialists

Deal Desk Manager

Account Executive

• Drive Enterprise API Revenue by owning the full sales cycle for API-driven opportunities
• Lead consultative discovery conversations to uncover document workflow challenges, integration requirements, compliance constraints, and automation opportunities
• Position Nitro’s full API-enabled product stack including PDF services, eSignature, workflow automation, and AI-driven document capabilities as modular, embeddable building blocks within enterprise architectures
• Build compelling business cases that connect API adoption to measurable outcomes
• Navigate complex buying groups including CIO, CTO, CISO, Digital Transformation leaders, Engineering, Operations, Procurement, and Legal
• Partner closely with Solution Engineers to support API evaluations, sandbox trials, proofs of concept, and architectural deep dives
• Guide customers through security reviews, compliance assessments, and integration planning required for enterprise-grade deployments
• Orchestrate multi-stakeholder opportunity cycles that may include legacy replacement, multi-year commercial structures, and global rollouts
• Maintain accurate pipeline management and forecasting across all API-led opportunities
• Identify, engage, and develop ISV, SaaS, and technology partners who can embed Nitro’s APIs into their own products or platforms
• Collaborate with channel partners and internal teams to uncover ecosystem-driven use cases and new routes to market
• Act as the voice of the customer and partner to inform product and engineering teams on roadmap priorities

API Enterprise Account Executive

Accounting Manager

• Review sales orders and send invoices to customers as needed
• Work closely with Deal Desk to resolve billing errors and ensure that proper supporting documentation is obtained
• Participate in the monthly close process by preparing sales data uploads, journal entries, bank reconciliations, schedules, and analyses
• Perform monthly balance sheet and income statement trending analyses
• Maintain integrity of customer and sales data in billing systems
• Drive incremental process improvements and automation to improve efficiencies
• Assist with AR collections process, including daily cash receipts, refund processing, bad debt, and customer inquiries
• Participate in the year-end audit and tax preparations
• Perform ad hoc analyses and complete projects as needed

Accountant – Revenue Accounting

Marketing Operations

• Execute, launch and optimize email, web chat, and in-product marketing communication campaigns, ensuring alignment with overall marketing objectives and target audience segments.
• Develop new campaigns across digital platforms and monitor and enhance current campaigns to streamline prospects/customers interaction points with Nitro.
• Collaborate with content and design teams to create compelling content that resonates with our audience.
• Monitor engagement rates and communication of KPIs to measure campaign effectiveness and make data-driven improvements.
• Monitor lead conversion rates, identify bottlenecks and areas for improvement, and work cross-functionally to enhance conversion strategies.
• Collaborate with sales enablement and rev ops to define lead conversion processes, ensuring smooth progression of leads into and through the sales funnel and our automation system.
• Manage Daily systems/fail safe checks to make sure lead performance is as expected and we are encountering systems/processes issues.
• Stay updated with digital marketing best practices and industry trends to drive innovation in our email campaigns.

Marketing Automation Specialist

• Your main focus will be to renew contracts from existing clients.
• Create and enforce plans that will help meet the needs of customers.
• Build long-term relationships with clients and customers.
• Address and resolve customer issues.
• Notify the sales team of new sales and cross-selling opportunities.
• Become familiar with the competition to stay ahead of them.
• Encourage high-sales and good customer service practices.
• Create strategies and work with clients to boost their brand.
• Help promote and maintain a positive company image.

Junior Sales Representative, Dutch Speaking

Accountant

• Overseeing AP function including the management of global payment runs
• Entering bills & payments with GL & department coding and reviewing all vendor bills for appropriate documentation and approval prior to processing
• Ownership of employee expense reimbursement system and approvals
• Owning GL related month-end close tasks and ensuring financials are in accordance with IFRS/Local GAAP (eg prepaid expenses, fixed assets, accruals, payroll, revenue, headcount, allocations & cross charges)
• Preparing journal entries, bank reconciliations, schedules and analyses
• Treasury management activities including rolling 13 week multi-currency cash forecasting
• Reviewing, assessing and managing expense related transactions
• Balance Sheet, Income Statement and Cash Flow trending analysis
• Working with Deal Desk and Revenue Operations to streamline sales orders
• Optimizing systems and procedures as we grow to improve processes
• Ad-hoc projects including participation in Finance Transformation initiatives and process improvement workflows whilst embracing automation
• Participate in year-end audit and tax preparations

Senior Accountant

Junior Sales Representative – Dutch Speaking

Customer Success Manager

• Own the customer lifecycle in EMEA from onboarding to renewal, ensuring customers achieve measurable outcomes.
• Partner with customers to align Nitro’s solutions with their digital transformation goals and document productivity needs.
• Drive high adoption and satisfaction through value-driven engagement and proactive account management.
• Lead, mentor, and grow a high-performing Customer Success team across the EMEA region.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Collaborate closely with the North America Director of Customer Success to ensure strategies, processes, and success plans are implemented consistently across regions.
• Own customer retention, expansion, and health metrics across the region.
• Oversee risk mitigation plans and proactively manage escalations with a focus on long-term partnership.
• Collaborate with Sales to support strategic accounts, pilots, and renewals.
• Influence Product roadmaps by communicating regional customer feedback and emerging trends.
• Provide regular reporting on customer health, retention forecasts, and CS team performance.

Director – Customer Success

• Hunting, prospecting and developing a network within your set territory to acquire net-new logos
• Engage and empower channel partners to build partner led pipeline within your territory
• Applying time and intelligence to move prospects through Nitro’s sales cycle – from prospecting to close
• Developing business cases and a clear understanding of the impact in productivity gains for businesses by vertical
• Maintaining an appropriate and sustained level of calls, emails and InMails to ensure engagement and drive each sales conversation to the next stage of the sales cycle
• Manage all sales activity and monthly forecasting of revenue in Salesforce

Senior Account Executive

Revenue Operations

• Translate revenue goals into actionable enablement programs, playbooks, performance metrics, and incentive frameworks.
• Design, implement, and manage revenue compensation and incentive programs that drive desired behaviors and align with business objectives.
• Partner with Sales, Finance, HR, and Revenue Operations to ensure compensation plans are competitive, compliant, and within budget.
• Analyze compensation performance, model plan changes, and recommend optimizations based on data and market benchmarks.
• Lead communication and training for compensation plans, metrics, and payout mechanics.
• Serve as the primary point of contact for compensation-related inquiries and governance.
• Lead enablement for organizational changes including new processes, tools, compensation plans, AI capabilities, and Partner & GTM strategies.
• Drive adoption through communication, training, and reinforcement.
• Develop enablement content including sales playbooks, messaging frameworks, process documentation, system and compensation training.
• Continuously optimize programs based on performance data.
• Enable consistent execution of sales processes and methodologies across the revenue organization.
• Partner with Sales Leadership to reinforce best practices, coaching, and performance improvement.
• Lead evaluation and enablement of AI-powered tools that improve seller productivity, deal execution, forecasting accuracy, and customer engagement.
• Train teams on AI-driven insights such as lead scoring, deal prioritization, coaching intelligence, and performance analytics.
• Stay informed on enablement best practices, compensation trends, sales methodologies, and emerging technologies.
• Use insights to evolve enablement strategies and compensation programs to improve revenue performance.

Senior Manager, Revenue Enablement

Backend Engineer

• You will join the existing team and collaborate on delivering feature, security, scalability and resiliency enhancements to our existing Java and Scala code base.
• You will contribute to the design of new features.
• You will work cross-functionally with other Nitro Engineering teams and stakeholders to support the exciting enhancements coming to the Nitro cloud product suite.

Senior Software Engineer – Java/Scala

Frontend Engineer

• Working closely with a tightly knit engineering organization to design, deliver, and improve technical solutions that delight our customers
• Develop and implement automated unit and integration tests to validate software functionality, performance, and robustness.
• Stay up-to-date with the latest industry trends and advancements in front-end development
• Use Continuous Integration and Continuous Deployment (CI/CD) practices during the development process, ensuring frequent and reliable software releases.
• Influencing, implementing and discussing new designs, architectures, standards and best practices for large-scale distributed systems

Deal Desk Manager

API Enterprise Account Executive

Accountant – Revenue Accounting

Marketing Automation Specialist

Junior Sales Representative, Dutch Speaking

Senior Accountant

Junior Sales Representative – Dutch Speaking

Director – Customer Success

Senior Account Executive

Marketing Automation Specialist

Senior Manager, Revenue Enablement

Senior Software Engineer – Java/Scala

Senior Frontend Engineer