Senior Manager, Channel Operations – Partner Programs

Nitro, Inc.

Senior Manager for Channel Operations at Nitro, leading global partner ecosystem operations. Focused on strategies for partner onboarding and improving operational workflows.

Posted 7/27/2026full-timeDublin • 🇮🇪 IrelandSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Channel Operations and Partner Program Management within a B2B SaaS environment, focusing on process improvement, partner onboarding, and operational efficiency across global regions. Proficient in managing partner-facing systems and CRM workflows to enhance partner experience and internal accountability.

Highest-signal resume keywords

Channel Operations ManagementSalesforce AdministrationPartner Program DevelopmentProcess ImprovementGlobal Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Channel OperationsPartner OperationsRevenue OperationsSales OperationsProcess DesignDeal RegistrationIncentive ManagementReportingPartner Lifecycle ManagementCRM Workflows

Soft Skills

Cross-Functional CollaborationProblem SolvingCommunicationAccountabilityLeadership

Tools & Technologies

SalesforceAllboundPax8HubSpotGongClayClaudeTableau

Industry Keywords

B2B SaaSPartner EcosystemOperational StandardsService Level AgreementsGlobal Scale

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own the operational foundation for Nitro’s global channel business across North America, EMEA, and APAC.
Design, document, and improve scalable processes for partner onboarding, deal registration, partner applications, account mapping, growth planning, incentives, reporting, and partner lifecycle management.
Identify gaps in current channel workflows and partner with cross-functional teams to implement cleaner, more reliable operating models.
Establish clear operational standards, SLAs, and process ownership across Channel, Sales, RevOps, Finance, Marketing, Legal, and Partner Operations.
Ensure channel processes are simple enough for field teams and partners to follow while robust enough to support global scale.
Own the day-to-day administration and continuous improvement of Nitro’s channel technology stack, including Salesforce, Allbound, Pax8-related workflows, and other partner systems.
Manage partner onboarding workflows from application intake and agreement execution through portal access, enablement, and first deal registration.
Provide reporting to support QBRs, partner business planning, regional reviews, executive updates, and internal operating reviews.

Requirements

What you’ll need

7+ years of experience in Channel Operations, Partner Operations, Revenue Operations, Sales Operations, or Partner Program Management within a B2B SaaS environment.
Experience owning or significantly improving channel operating models, partner programs, CRM workflows, and partner-facing systems.
Hands-on Salesforce experience required; experience with partner portals, marketplace platforms, and partner ecosystem tools strongly preferred.
Experience with tools such as Allbound, Pax8, HubSpot, Gong, Clay, Claude, Tableau, or similar platforms preferred.
Demonstrated experience administering partner programs, including deal registration, onboarding, incentive management, partner tiering, rebates, MDF, reporting, and partner lifecycle workflows.
Experience working across global regions, including North America, EMEA, and APAC, strongly preferred.
Experience building processes that improve partner experience, internal accountability, and executive visibility.

Benefits

Comp & perks

Health insurance
Dental and vision coverage
Wellness perks
Pension/401k matching
Flex Time Off
Hybrid work model