NiSource

Financial Planning and Analysis

• The Financial Analyst provides value-added financial services to both internal and external customers.
• The incumbent may assume responsibility for financial activities, including but not limited to reviewing and interpreting the impact of financial reporting proposals promulgated by governing bodies.
• Preparing analytical studies on historical, forecast, and pro-forma financial data.
• Developing comprehensive financial data reports for both internal and external customers.
• Providing other needed expertise and reporting to accurately reflect and manage financial matters.
• Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing course of action or developing appropriate solutions;
• Compiles, organizes and formats data, including qualitative analysis required for internal and external reporting.
• Recognizes situations where the regulatory framework and rate case outcomes drive our business; Supports regulatory initiatives by gathering data and preparing regulatory schedules and/or preparing pro-forma calculations, testimony and data requests; Assists with review and analysis of regulatory documents;
• Appreciates the application of the regulatory construct to our business.
• Demonstrates a working knowledge of financial statements, metrics and measures, and key strategic business initiatives.
• Collaboratively develops solutions between corporate and business units.
• Takes action to identify, analyze and improve existing processes within our organization to maximize opportunities for efficiency and effectiveness and meet new goals and objectives.

Senior/Lead Financial Analyst, Corporate Accounting

Program Manager

• Manage the strategic development and implementation of programs and events designed to improve public safety and highlight corporate compliance and citizenship within the Columbia Gas service territory
• Work collaboratively with company Operations, Communications, Public Affairs and Compliance personnel to effectively document all efforts to assure compliance
• Gather and prepare the necessary documents and materials for, as well as participate in, any internal or external audits of the company's Public Awareness Plan
• Leverage strong communications, training, leadership and technical skills to strategically manage effective plans and tactics as it pertains to public awareness of key safety messages
• Drive the improvement & continued implementation of a comprehensive public awareness program consistent with 49 CFR 192.616 and API RP-1162
• Schedule and deliver natural gas training programs, integrating classroom training, hands-on practice and simulation to maximize learning
• Document natural gas training programs to meet or exceed 49 CFR 192.616 and API RP-1162 compliance requirements
• Develop a collaborative working relationship with Field Operations, Construction, Communications, Public Affairs and Compliance to further safety messaging across the company’s footprint
• Manage and execute all external safety messaging including any communications developed for the known excavator community and emergency responders
• Assure execution of outreach in collaboration with Communications and Public Affairs to the Public Officials and Affected Public audiences
• Provide strategy to drive and enhance delivery of safety messages by various channels to external stakeholders, including the affected public, public officials, excavators, and emergency responders
• Partner with Communications and Damage Prevention personnel to drive consistent and efficient messaging
• Maintain accurate records for Public Awareness Program documentation
• Conduct and document periodic evaluation of the training programs for quality and effectiveness, industry best practices, and compliance with RP-1162
• Build relationships and collaborate with key business partners in the organization
• Lead and provide documentation for any regulatory proceeding to report on or audit any Public Awareness Initiative
• Drive the development and delivery of key safety messages to communities across the company’s service territory
• Plan and help facilitate public meetings and safety education events
• Develop and ensure consistency of messaging between various audiences, representing the company's interests
• Represent the company and actively participate on industry association committees and panels
• Perform as a self-starter, identify needs and take initiative
• Engage as a team player and leader both internally and externally
• Maintain focus in demanding situations
• Create new/monitor existing data that inform public awareness strategies, including but not limited to damage metrics, survey results, focus group/advisory panel input, DIMP performance metrics, industry best practices, PHMSA advisories, etc.

Public Awareness Program Manager

User Researcher

• Conducting user research, mapping customer journeys, developing wireframes and prototypes
• Validating concepts through usability testing, and ensuring digital products meet usability, accessibility, and regulatory standards
• Conducts user studies, job shadows, focus groups and interviews to understand user insights
• Analyzes research data to define opportunities and recommendations
• Develops Personas to define user’s needs
• Maps user experiences across key journeys, documenting personas, touchpoints, pain points, sentiment, processes, stakeholders and key performance indicators
• Partners with IT, Change Management, agile development teams and other stakeholders to translate user insights into experience improvements

UX Research and Design Specialist

Risk

• Performs industry, competitor, and customer analyses; monitors and evaluates the impact of trends; identifies key opportunities and barriers; gathers and synthesizes quantitative and qualitative data to inform strategic decisions.
• Tracks, validates, and reports on initiative performance and provides insights into risks/upsides.
• Builds and maintains Excel‑based models to analyze data, evaluate financial and strategic tradeoffs, and support decision‑making under uncertainty.
• Leverages enterprise risk information to research and assess primary and secondary risk impacts.
• Utilizes risk management tools such as risk registers, dashboards, tracking metrics, and mitigation monitoring to support enterprise risk integration.
• Identifies and frames issues, problems, and opportunities; compares and integrates data from multiple sources; draws sound conclusions; develops practical solutions; and takes timely, proactive action aligned with available facts, constraints, and potential consequences.
• Assists in the development, refinement, and updating of materials for presentation to executive audiences.
• Compiles, organizes, and formats data to support internal and external reporting, including both quantitative and qualitative analysis.
• Researches reporting considerations, supports adoption of new reporting requirements, develops business cases, and builds supporting financial models.
• Leads assigned project tasks under the direction of Strategy leadership team, proactively managing deliverables, timelines, and resource coordination while escalating risks and issues as appropriate.

Senior Strategy and Risk Consultant – Lead

Manager

• Support the Incident Commander in executing the EP&R plan during incidents.
• Create, support, and execute overall emergency response training plans, including scenario exercises for all levels of incidents.
• Lead the incident management team in executing the plan with various states and operations groups.
• Lead the strategy for After Action Reviews and the corrective action process through completion.
• Create and support the development of the technology strategy for the maintenance, updates, and execution of emergency preparedness and response plans.
• Build and maintain relationship strategies and plans across our footprint.
• Provide emergency preparedness and response information for filing plans with regulatory bodies.
• Manage continuous improvements to emergency plans and processes activated during incidents.
• Track changes and improvements made to the emergency plans.
• Execute the process to identify, track, and update employees assigned to Incident Command System (ICS) roles.
• Ensure record retention of all incident-related documentation.

Emergency Manager

• Tracks high-level industry, capital market and competitor developments
• Supports engagement with equity and fixed-income investors through calls, meetings and other interactions
• Participates in all aspects of the quarterly earnings process including preparation of press releases, other earnings materials and conference call script
• Builds financial models, forecast and track industry peer valuation and other metrics
• Supports development of investor relations strategy, engaging with senior management, FP&A, regulatory and other areas of the company
• Participates in industry investor conferences and meetings
• Monitors equity and fixed income investor ownership trends
• Manage comprehensive scheduling, including coordinating internal and external meetings, maintaining executive calendars, arranging investor calls and roadshows, and ensuring timely distribution of agendas, materials, and follow‑ups.

Financial Analyst – Investor Relations

Accounting Manager

• To effectively manage financial accounting activities for designated companies.
• Directs and oversees the preparation of actual financial books and records of the designated companies in accordance with generally accepted accounting principles, the company's internal controls over financial reporting and prescribed state regulations.
• Provides advice and recommendations to accounting and finance leadership and operating company management regarding financial accounting matters.
• Ensures accuracy and completeness of financial books and financial results
• Responsible for the financial closing of assigned subsidiary companies
• Manages and reviews all financial reporting activities, both internal and external, for assigned reporting segment in accordance with required internal and external reporting deadlines
• Performs financial statement analysis and confirms variation explanations to Controller, Financial Reporting, FP&A and external auditors
• Updates, monitors and directs testing of internal controls, as necessary, in order to mitigate risk and ensure compliance with Sarbanes-Oxley requirements
• Interacts with management, consolidation accounting, financial planning, state financial and regulatory staffs, internal and external auditors, and other NiSource companies to identify and support accounting issues
• Assures compliance with system policies and procedures, generally accepted accounting principles and applicable regulatory standards
• Demonstrates leadership through functional knowledge and personnel skills and actively develops team members
• Coordinates, prepares and/or reviews testimony, responses to interrogatories relating to accounting issues, allocations, affiliate charges, regulatory reports, etc., as well as overseeing compilation of historic and pro-forma rate filing data.

Manager, Accounting

Project Manager

• Leads cross functional workstreams and drives continuous improvement initiatives
• Manages workstream planning activities including schedules, timelines and milestone deliverables
• Identifies, prioritizes, and leads continuous improvement initiatives using data, root cause analysis, and performance metrics
• Drives standardization of processes, procedures and policies that reflect industry best practices

Project Management Manager – Continuous Improvement

• Leads the management of NiSource's Records & Information Management (“RIM”) Program, electronic discovery (“e-Discovery”), and Legal Holds functions.
• Directs strategy, design, development, implementation, modernization, maintenance and enforcement of enterprise programs.
• Supports the digital transformation of records and information at NiSource, driving efficiencies, automation, and leveraging modern technology.
• Ensures both records and e-Discovery functions remain agile and resilient while meeting governance and regulatory oversight needs.

Information Governance Manager

Events

• Develop partnerships and deliver effective programs to prevent damage to company-owned facilities
• Conduct in-person site visits and communications for high risk tickets
• Deliver educational outreach programs for frequent damagers
• Assess daily high risk ticket volume and prioritize actions
• Collaborate with operational partners to address high risks

Damage Prevention Specialist I / II

• Prepare, monitor and forecast departmental capital budgets
• Track and forecast expenditures
• Prepare monthly budget variance reports
• Interact with various levels of the organization
• Review departmental expenditures and recommend cost reductions

Senior Budget Analyst

General Counsel

• Provides legal advice and leads internal investigations
• Advising leaders on the corrective action process for ethical misconduct
• Resolves legal issues and provides proactive legal advice
• Develops and implements investigation protocols and best practices
• Communicates with business partners regarding status updates
• Retains and supervises/manages outside counsel on select matters
• Assists in training business partners on legal issues

Counsel – Investigations

Operations

• Leads a team within the Governance pillar of Work Management, providing day-to-day leadership, coaching, and support to ensure alignment with business objectives and exceptional execution.
• Collaborates with stakeholders, business partners, and cross-functional teams to develop, implement, and sustain new Work Management processes.
• Drives process governance, promotes continuous improvement, and ensures consistent application of standards and best practices across the organization.
• Provides daily supervision, technical advice, training, and information to team members.
• Coaches and develops each team member to assist them in reaching their maximum potential.
• Ensures effective communication with mobile workforce, field operations, system operations, etc.

Team Leader – Gas Operations

Customer Support

• Deliver exceptional support by handling customer inquiries about utility bills, service requests, account transfers, and emergency calls
• Respond to billing inquiries, investigate meter readings, and resolve issues related to billing accuracy or payments
• Handle emergency calls promptly and professionally
• Process customer requests for move-ins, account additions, and service transfers
• Manage refunds, compensation requests, and account updates
• Route escalated customer issues for timely resolution
• Provide referrals and process requests for special programs, including Energy Assistance, CRISIS, Dollar Energy, and others as needed
• Initiate service orders, respond to order inquiries, and provide status updates
• Assist customers with credit and payment arrangements
• Guide customers to appropriate self-service channels when applicable
• Meet individual performance metrics, deadlines, and contribute to team goals
• Prioritize tasks effectively while managing multiple responsibilities
• Collaborate in a team environment to achieve shared objectives

Customer Service Representative

IT Support

• Works closely with the Application Development, Infrastructure, Security, PMO, Data and Analytics teams to provide overall architecture leadership
• Build out the architecture vision, strategy, and capability roadmap
• Provides senior level expertise on overall direction, guidance, definition, decisions, and priorities regarding the enterprise’s overall architecture
• Interact with business leaders, IT leaders, vendors, and industry experts to translate business requirements, understand options to capabilities, and create architecture blueprints
• Help business leaders and their teams think through the technology, business, and operational implications of their technology investment decisions
• Reviews, advises, and designs standard software and hardware builds, system options, risks, costs versus benefits, and impact on the enterprise business process and goals
• Lead architectural collaboration and governing processes including Architecture Review Boards, Solution Architecture reviews, exception management, and related processes
• Researching, analyzing, designing, proposing, and delivering solutions that are appropriate for the business and technologies strategies.