New Era Technology

Product Designer

• Set and elevate the design standard for enterprise digital products
• Translate product strategy, user needs, and brand vision into intuitive, accessible, and high-fidelity design solutions
• Ensure digital experiences maintain consistent visual design, interaction patterns, accessibility, and content hierarchy aligned with the client's enterprise design system
• Collaborate closely with Product and Engineering to define requirements, scope solutions, and resolve complex design challenges

Principal Product Designer

Customer Support

• Customer Satisfaction through the delivery of world class Support Services.
• Optimizing productivity while assigned to customer tickets or projects.
• Ability to prioritize work through ticket and project status.
• Problem-solving and resolution of network issues and escalating where appropriate.
• Ticket Quality Control and Ticket Management.
• Customer Service including phone, video, and email communication.
• On-site to local clients maybe required – up to 15%.
• Occasional on-call responsibility/rotation.
• Participation in process improvement initiatives.
• Documentation skills for customer environments.

ITMS Support Specialist, Tier 1

Field Engineer

• Participates in system deployment project for established service area, by delivering installation, startup and/or commissioning support services.
• Provides onsite support by assisting in fault isolation of electro-mechanical systems.
• Responds onsite to dispatches, within required timeframe as specified in customer service level agreements (SLAs), for scheduled and unscheduled services requests.
• Serves as a resource to sales personnel for assigned service area.
• Contributes to training course content development and provides training to customers and other field service personnel, as required.

Field Service Technician – Data Center Cooling

Platform Engineer

• Administer and manage Azure SQL Managed Instance and Azure SQL databases in production environments
• Perform database performance tuning, including indexing strategies, query plan analysis, and workload optimization
• Diagnose and resolve locking, blocking, and concurrency issues
• Implement and manage database security, user access, and role-based permissions
• Ensure robust backup, recovery, and high availability practices
• Design, build, and maintain ADF pipelines for batch and incremental data loading
• Administer ADF environments, including monitoring, scheduling, and failure handling
• Troubleshoot pipeline failures, integration issues, and performance bottlenecks
• Take end-to-end ownership of data loading processes, from ingestion through validation
• Lead efforts to stabilize, standardize, and improve existing pipelines
• Develop and maintain automation using Python and/or PowerShell

Senior Azure Data Platform Engineer

DevOps Engineer

• Own Client’s Azure environment and DevOps practices end to end.
• Design, build, and manage Client’s Azure cloud environment — subscriptions, landing zones, resource groups, governance policies, and cost management.
• Contribute to modernization strategy and technology selection.
• Build and maintain CI/CD pipelines.
• Develop and own the container and Kubernetes strategy.
• Containerize workloads using Docker.
• Write and maintain Infrastructure as Code.
• Manage Azure platform services.
• Administer Azure identity and access.
• Support and troubleshoot Windows Server and Linux systems.
• Collaborate with the infrastructure team on Azure networking components.
• Own cloud and application monitoring.
• Implement and enforce cloud security best practices.
• Automate operational tasks through scripting and tooling.
• Document architecture decisions, pipeline designs, runbooks, and standards.

Senior Azure Cloud, DevOps Engineer

Director

• Design, deploy, and govern enterprise-grade data models using Microsoft Fabric, Azure Synapse Analytics, and Azure Data Lake Storage.
• Establish and maintain a unified lakehouse architecture that supports real-time and batch processing at enterprise scale.
• Lead the end-to-end development of semantic models, dimensional frameworks, and data pipelines that serve reporting, analytics, and AI workloads.
• Ensure data platform reliability, performance, and cost optimization across Azure environments.
• Oversee the design and deployment of Power Platform solutions (Power BI, Power Apps, Power Automate, Dataverse) that automate core business processes and surface actionable insights.
• Define standards for Power BI report and dashboard development, including row-level security, certified datasets, and deployment pipelines.
• Champion the governance and scalability of citizen development programs within Power Platform, ensuring shadow IT risk is managed through governed pathways.
• Identify and eliminate manual data processes through intelligent automation strategies.
• Lead the integration of AI and machine learning capabilities into the data platform, including Microsoft Copilot, Azure OpenAI Service, and custom ML models deployed via Azure Machine Learning.
• Establish and enforce enterprise data governance policies, including data ownership, stewardship, classification, and lifecycle management.
• Build, lead, and mentor a high-performing data management team, fostering a culture of accountability, innovation, and continuous learning.

Director of Data Management

Security Engineer

• The Project Manager administers assigned project(s) from ramp-up to completion; planning and executing the projects within the terms of the signed agreement ensuring the project is delivered on time and within budget
• Implement project and process management methodology, standards and tools to drive and facilitate successful project delivery.
• Lead project kick-off meetings to ensure proper initiation of a given project. Act as initial point of escalation for all issues that require further investigation. Complete accurate monthly forecasting report to aid in proper staffing and future financial analysis
• Proactively mitigate risk and forecast the trajectory of projects to ensure that timely action is taken to keep projects on time and budget
• Accurately estimate costs and revenue for the life cycle of Projects and/or Work Orders according to our company goals and standards

Project Manager – IT, Physical Security

Content Marketing Manager

• Author and update web content within Adobe Experience Manager (AEM), including creation, editing, and publishing of pages.
• Develop and maintain web pages using AEM, with a strong focus on EDS (Edge Delivery Services) and modular content structures.
• Execute content updates based on business and design requirements using EDS blocks and component-based architecture.
• Ensure consistency of digital experiences across global markets by following established content standards, templates, and governance guidelines.
• Upload, manage, and organize digital assets within Adobe Digital Asset Manager (DAM), ensuring proper tagging and version control.
• Follow AEM and EDS authoring best practices to support high-quality and scalable content delivery.

Content Author, AEM

Network Engineer

• Design & implement networks, including LANs, WANs, routers, switches, firewalls, and wireless networks, to meet the needs of our client's business operations.
• Perform network assessments to identify areas for improvement and recommend solutions aligned with project objectives.
• Troubleshoot and resolve network issues during implementations.
• Collaborate with third-party vendors and service providers to coordinate network-related activities.
• Participate in IT infrastructure projects and provide technical guidance and support to project teams.
• Document network infrastructure and processes for future reference and knowledge sharing.
• Stay up-to-date with the latest technologies and industry developments to ensure the network infrastructure remains current and effective.
• Coordinate activities with third parties (e.g., network providers, cabling vendors) according to organizational procedures.
• Perform site readiness surveys and equipment staging when necessary.
• Inspect, inventory, and track in-scope products procured by the organization.
• Order equipment as directed by organizational procedures.
• Notify the Project Manager of problems with received products (e.g., shipping damage, wrong products, etc.).
• Stage, configure, and test products according to implementation processes and procedures.
• Install, configure, and test equipment as required.
• Provide appropriate post-installation problem resolution as defined in the implementation processes and procedures.
• Replace defective equipment using organizational RMA procedures.
• Provide first-day-of-business support for facility openings and moves until the site is officially turned over to operational teams.
• Prepare for and participate in design reviews.
• Update related tools within the scope of the project as required.
• Take and store pictures of the implemented equipment, racks, and cabling if time permits and as required
• Prepare turnover documentation as required and update records for asset tracking.
• Report exceptions as soon as practical after they occur.
• Perform physical decommissioning of old equipment.
• Provide guidance to local on-site contacts when required and appropriate.
• Provide updates to cookbooks based on project experiences and insights.
• Conduct root cause analysis and contribute to post-incident reviews for P1/P2 incidents.
• Advise on issues and collaborate to resolve any arising problems during project implementation.
• Participate in team meetings and provide regular project progress updates.
• Follow organizational policies and procedures for change management, security, and compliance.
• Escalate issues and concerns to appropriate organizational contacts in a timely manner.
• Communicate with stakeholders and end-users as needed to provide updates and ensure satisfaction with services provided.
• Maintain up-to-date documentation related to projects and tasks, including network diagrams, device configurations, and system documentation.
• Complete required training as identified by the organization.
• Collaborate with other teams and engineers as needed to provide comprehensive solutions for organizational needs.
• Seek opportunities for process improvement and share ideas for review and implementation.
• Participate in knowledge-sharing activities such as peer reviews and mentoring programs to build expertise across the team.

Senior Data Network Engineer, Cisco

Engineer

• Design & implement networks, including LANs, WANs, routers, switches, firewalls, and wireless networks, to meet the needs of our client's business operations;
• Perform network assessments to identify areas for improvement and recommend solutions aligned with project objectives;
• Troubleshoot and resolve network issues during implementations;
• Collaborate with third-party vendors and service providers to coordinate network-related activities;
• Participate in IT infrastructure projects and provide technical guidance and support to project teams;
• Document network infrastructure and processes for future reference and knowledge sharing;
• Stay up-to-date with the latest technologies and industry developments to ensure the network infrastructure remains current and effective;
• Coordinate activities with third parties (e.g., network providers, cabling vendors) according to organizational procedures;
• Perform site readiness surveys and equipment staging when necessary;
• Inspect, inventory, and track in-scope products procured by the organization;
• Order equipment as directed by organizational procedures;
• Notify the Project Manager of problems with received products (e.g., shipping damage, wrong products, etc.);
• Stage, configure, and test products according to implementation processes and procedures;
• Install, configure, and test equipment as required;
• Provide appropriate post-installation problem resolution as defined in the implementation processes and procedures;
• Replace defective equipment using organizational RMA procedures;
• Provide first-day-of-business support for facility openings and moves until the site is officially turned over to operational teams;
• Prepare for and participate in design reviews;
• Update related tools within the scope of the project as required;
• Take and store pictures of the implemented equipment, racks, and cabling if time permits and as required;
• Prepare turnover documentation as required and update records for asset tracking;
• Report exceptions as soon as practical after they occur;
• Perform physical decommissioning of old equipment;
• Provide guidance to local on-site contacts when required and appropriate;
• Provide updates to cookbooks based on project experiences and insights;
• Conduct root cause analysis and contribute to post-incident reviews for P1/P2 incidents;
• Advise on issues and collaborate to resolve any arising problems during project implementation;
• Participate in team meetings and provide regular project progress updates;
• Follow organizational policies and procedures for change management, security, and compliance;
• Escalate issues and concerns to appropriate organizational contacts in a timely manner;
• Communicate with stakeholders and end-users as needed to provide updates and ensure satisfaction with services provided;
• Maintain up-to-date documentation related to projects and tasks, including network diagrams, device configurations, and system documentation;
• Complete required training as identified by the organization;
• Collaborate with other teams and engineers as needed to provide comprehensive solutions for organizational needs;
• Seek opportunities for process improvement and share ideas for review and implementation;
• Participate in knowledge-sharing activities such as peer reviews and mentoring programs to build expertise across the team.

Senior Cisco Wireless Engineer

• Deliver exceptional creative solutions for the AI-Authoring platform, focusing on user insight and the 'human element' of digital solutions.
• Utilize and contribute to component-based design systems.
• Present and persuasively communicate design rationale to stakeholder groups at various levels.
• Apply a passion for visual storytelling through typography, motion, copy, and art direction to simplify complex ideas.
• Identify and address user pain points to improve usability and overall product performance.
• Participate in a culture of critique, collaboration, and honest reflection to foster a learning and growth mindset.

Digital Product Designer – AI Authoring

• Execute network deployment and migration tasks associated with data center compute migrations, including pre-migration assessments, cutover activities, and post-migration validation.
• Support end-to-end network implementation for compute migration waves, ensuring network readiness at both source and destination data centers.
• Serve as a key technical contributor for network-related aspects of assigned migration projects, escalating complex issues to senior engineers as needed.
• Coordinate with cross-functional teams (compute, storage, and application teams) to ensure seamless migration of workloads with minimal downtime.
• Engage with third-party vendors, including telecom carriers and colocation providers, for circuit provisioning, cross-connects, and troubleshooting during migration activities.
• Ensure all network changes adhere to established change management processes, security policies, compliance requirements, and best practices.
• Develop and maintain network documentation, including migration runbooks, network diagrams, IP allocation records, configuration templates, and post-migration validation checklists.
• Participate in migration rehearsals and dry runs, identifying potential risks and contributing to rollback plans.

Network Engineer – Data Center Migration

• Lead end-to-end network deployment
• Liaise with Goldman Sachs’ Network Engineering
• Drive project implementation
• Act as the primary technical contact

Senior Network Deployment Engineer

QA Engineer

• Support a large team of network engineers and technical project managers driving a large network technology refresh program for a major global bank.
• Work closely with deployment engineers during the replacement of thousands of network devices, focusing on the accuracy of management systems, inventory, and device attributes.
• Verify that all required tools, systems, and artifacts such as monitoring systems and CMDB are updated correctly.
• Confirm data accuracy, configuration completeness, and alignment with quality standards.
• Track open gaps or discrepancies and follow up with owners to ensure timely remediation.
• Confirm that corrective actions are completed and documented.
• Serve as the primary daytime contact for questions, issues, and clarifications related to tool updates and conversion quality.
• Resolve or escalate issues promptly to prevent workflow delays.
• Maintain a daily defect log capturing issues, owners, remediation status, and closure timelines.
• Perform QA on equipment documentation to ensure equipment is staged properly prior to shipment
• Ensure that IPAM and NAC requests are submitted and approved in time for scheduled changes
• Monitor JIRA for timely updates
• Support change managers in monitoring compliance with Service Now change requests, checking for proper templates and detail
• Support Project Managers as needed updating project documentation, workflows, etc.

Network Quality Assurance Engineer

• Deploy, configure, and support network solutions utilizing CradlePoint routers, cellular WAN, and Starlink satellite internet.
• Configure, monitor, and troubleshoot IPSec VPN tunnels for site-to-site and remote connectivity.
• Support and optimize cellular data connectivity, including redundancy and failover scenarios.
• Integrate Starlink connectivity into existing network architectures, including VPN routing and performance optimization.
• Monitor network health, availability, and performance across WAN, VPN, cellular, and satellite links.
• Troubleshoot complex network issues involving latency, routing, VPN stability, and connectivity interruptions.
• Maintain accurate network documentation, diagrams, and configuration standards.
• Collaborate with security, systems, and operations teams to ensure secure and reliable network services.
• Participate in network upgrades, lifecycle management, and continuous improvement initiatives.