Network Quality Assurance Engineer

New Era Technology

Network Quality Assurance Engineer supporting network technology refresh program for a major global bank. Focus on network devices, management systems, and compliance standards.

Posted 5/4/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support a large team of network engineers and technical project managers driving a large network technology refresh program for a major global bank.
Work closely with deployment engineers during the replacement of thousands of network devices, focusing on the accuracy of management systems, inventory, and device attributes.
Verify that all required tools, systems, and artifacts such as monitoring systems and CMDB are updated correctly.
Confirm data accuracy, configuration completeness, and alignment with quality standards.
Track open gaps or discrepancies and follow up with owners to ensure timely remediation.
Confirm that corrective actions are completed and documented.
Serve as the primary daytime contact for questions, issues, and clarifications related to tool updates and conversion quality.
Resolve or escalate issues promptly to prevent workflow delays.
Maintain a daily defect log capturing issues, owners, remediation status, and closure timelines.
Perform QA on equipment documentation to ensure equipment is staged properly prior to shipment
Ensure that IPAM and NAC requests are submitted and approved in time for scheduled changes
Monitor JIRA for timely updates
Support change managers in monitoring compliance with Service Now change requests, checking for proper templates and detail
Support Project Managers as needed updating project documentation, workflows, etc.

Requirements

What you’ll need

5 years hands-on experience configuring a variety of network devices
Proven work experience supporting network network refresh and OS/configuration remediation
Cisco CCNA or equivalent certifications from Juniper, Fortinet, Palo Alto or Arista. CCNP desired.
Experience with NAC, IPAM, network monitoring, and configuration management systems
Experience with change management, incident management, and CMDB’s such as Service Now
Strong knowledge of Microsoft Office (Excel in particular). JIRA experience preferred
Bachelor's Degree in appropriate field of study or equivalent work experience

Benefits

Comp & perks

Continuous training
Competitive benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network device configurationnetwork refreshOS remediationconfiguration managementdata accuracy verificationquality standards alignmentdefect trackingQA documentationchange managementincident management

Soft Skills

communicationproblem-solvingattention to detailcollaborationtime management

Certifications

Cisco CCNACisco CCNPJuniper certificationsFortinet certificationsPalo Alto certificationsArista certifications