NeuraFlash

Account Executive

• Manage all aspects of the sales process including lead management, creating pipeline, qualification, evaluation, close, and account management
• Perform as a key employee in the role of Account Executive focusing on winning new business
• Be a leader at NeuraFlash, Part of Accenture ensuring high satisfaction maintaining and growing the brand
• Partner with Marketing, Sales Engineering, and the CEO to take advantage of new market opportunities
• Help maintain updated lead follow-up, tasks, pipeline, and forecasting in Salesforce
• Acquire and maintain all applicable Salesforce Certifications

Salesforce Strategic Account Executive, Health & Life Sciences

• Perform as a key employee in the role of Account Executive, with a focus on winning new business, driving pipeline, and building trust and strong relationships with our customers
• Tightly partner with the Salesforce sales and customer success organizations including: Core AE’s and SE’s in the Canadian market
• Be a leader at NeuraFlash, Part of Accenture by being the “quarterback” with our customers, Salesforce employees, and internal teammates to ensure high satisfaction maintaining and growing our strong brand
• Be a quota-carrying top sales performer focused on new logos who is looking to learn and innovate to help the company meet its sales and high-growth targets
• Partner with Marketing, Sales Engineering, and the CEO to continually take advantage of new market opportunities
• Help maintain updated lead follow-up, tasks, pipeline, and forecasting in Salesforce
• Continuously ensure the highest possible level of Customer Experience (for NeuraFlash, Part of Accenture’s customers, and our partner Salesforce), by delivering quality and timely responses
• Acquire and maintain all applicable Salesforce Certifications

Salesforce Account Executive, Canadian Market

People Operations

• Develop and execute a comprehensive people strategy, aligned with the company’s business objectives and long-term goals.
• Oversee all aspects of human capital management.
• Assess current people programs in the context of industry standards and organizational objectives.
• Serve as a trusted advisor to the Executive Team on organizational culture, workforce planning, and leadership development.

SVP, People Operations

Salesforce Developer

• Architect Comprehensive Solutions: Design end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing.
• Develop Blueprints: Create detailed architectural blueprints that incorporate integrations, customizations, and system configurations to ensure seamless functionality.
• Evaluate Processes: Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities.
• Implement Enhancements: Develop solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes.
• Engage Stakeholders: Work closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to define requirements and create roadmaps.
• Ensure Alignment: Act as the primary liaison between technical and business teams, fostering effective communication and shared understanding of project objectives.
• Guide Projects: Lead the implementation of Salesforce Revenue Cloud solutions, ensuring that projects are completed on time, within budget, and to the satisfaction of all stakeholders.
• Oversee Technical Execution: Provide strategic direction and manage all phases of the implementation process, including design, testing, deployment, and post-go-live support.
• Leverage Tools: Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management.
• Manage Integrations: Oversee the integration of Salesforce with other enterprise systems (e.g., Netsuite, Avalara, Stripe, DocuSign) and ensure data integrity during migrations.
• Stay Current: Keep up with Salesforce updates and industry trends, proactively identifying opportunities for improvement and innovation.
• Recommend Solutions: Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency.

Salesforce Solution Architect, Revenue Cloud

Sales

• Serve customers as a Senior Consultant, owning functional delivery and execution
• Provide industry best practices and act as a trusted client advisor
• Leverage Salesforce and/or Amazon platforms (e.g., Experience Cloud, Service Cloud, Sales Cloud, Knowledge, Amazon Connect)
• Translate business requirements into scalable solution designs and configurations
• Drive continuous improvement and innovation on long-term customer engagements
• Lead requirements gathering and act as the Salesforce and/or Amazon platform expert
• Own client and team onboarding activities
• Partner with customers to define and manage the Backlog
• Define User Personas
• Write and groom User Stories
• Decompose User Stories into actionable Tasks
• Lead 3–4 managed services engagements concurrently, supported by global delivery teams
• Track budget consumption, monitor timeline and resource staffing per contract
• Own engagement status, risks, issues, and client communication
• Perform routine and complex Salesforce configuration and enhancements
• Work together with the Delivery Owner towards client satisfaction
• Coach and mentor junior functional and technical team members
• Stay current on new Salesforce and Amazon capabilities

Senior Salesforce Consultant, Managed Services

Salesforce Consultant

• Facilitate business process reviews to understand and document customer requirements
• Collaborate with Solution Architects on business requirements to provide detailed and sound solution designs, leveraging best practices with a focus on Order Management, Service Cloud, Commerce or Consumer Goods Cloud/Retail Execution
• Configure and implement Salesforce Service Cloud and Order Management solutions
• Drive optimal user experience (UX) design throughout solution delivery
• Deliver end-user training and comprehensive documentation
• Develop strategies to solve complex technical challenges
• Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity
• Provide data models for tailor-made customizations (with Solution Architects).
• Perform unit testing for client use cases
• Assist in Deployment between environments
• Manage technical collateral for hand off at the end of the project
• Run data deployments (sandbox seeding) to test features
• Run final releases to production and be able to roll back or restore if needed
• Travel up to 25% for customer projects and company events

Salesforce Consultant, Commerce – B2B

Solutions Engineer

• Provide industry best practices and serve as a trusted client advisor
• Drive requirement gathering and serve as the Salesforce platform expert
• Bring an experience design-focused mindset to solutions
• Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
• Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence
• Provide input on detailed design specifications, infrastructure, and project plans
• Translate business requirements into well-architected solutions
• Coach and mentor junior technical and functional team members
• Follow and understand new Salesforce product and technical capabilities