NeuraFlash

Consultant

• Work with our customers to collect and define requirements, propose & deliver solutions
• Build, and often architect, best-in-class implementations of Ironclad
• Configure Ironclad Solutions using tools available on the platform (e.g., Templates, Launch Forms, Workflows, Playbooks, Properties, and Platform setup)
• Ability to quickly acquire new technical expertise and understanding of the latest Ironclad features and major launches
• Advise our customers of solution tradeoffs to assist in the cost/benefit analysis, taking into account business process, architecture, and IT operating model
• Acquire and maintain all applicable Ironclad Certifications
• Be a NeuraFlash evangelist in the Ironclad Community, and help us cultivate a company culture of success (company and personal) and fun

Payroll

• Process bi-weekly payroll for U.S. and Canadian employees using ADP Workforce Now (WFN)
• Ensure accurate calculation of wages, overtime, bonuses, commissions, deductions, and taxes
• Maintain employee payroll records, including new hires, terminations, promotions, salary changes, and benefit deductions
• Process payroll adjustments, retroactive pay, garnishments, and off-cycle payrolls as needed
• Reconcile payroll reports and general ledger entries
• Ensure compliance with federal, state/provincial, and local payroll tax regulations in the U.S. and Canada
• Coordinate tax filings with ADP
• Support year-end activities, including W-2s, T4s, and other required tax reporting
• Respond promptly to employee payroll inquiries and resolve discrepancies
• Partner with HR and Finance to ensure payroll data accuracy
• Assist with payroll audits and provide supporting documentation
• Maintain confidentiality of employee information and payroll records
• Identify opportunities to improve payroll processes and system efficiencies

Payroll Specialist

Salesforce Developer

• Discuss reporting needs with business users to design dashboards and reports that will provide data visibility for leadership, business groups, and the general user population.
• Review business reporting requirements and translate those requirements into technical reporting &amp; dashboard specifications.
• Provide insight to business users and technical team members regarding the best way to build reports and dashboards.
• Develop dataflows and lenses in an existing Salesforce Einstein Analytics tool to support business requirements.
• Establish best practices and standards for dataflow, lenses, and dashboard development and deployment.
• Establish operations and refresh standards based on globally aligned data strategy.

Contractor – Salesforce Technical Architect

Solutions Engineer

• Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements.
• Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets.
• Provide executive level Business Consulting and Pre-Sales support.
• Work hand-in-hand with our Sales team on consulting and pre-sales activities.
• Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model.
• Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale.
• Acquire and maintain all applicable CLM Certifications for the technology you are working on.
• Ability to learn software in the CLM or Salesforce space as necessary
• Travel up to 25% for customer projects and company events.
• Be a NeuraFlash evangelist in the CLM Community, and help us cultivate a company culture of success (company and personal) and fun.

Solution Architect, CLM

• Act as a “thought leader” for customers
• Drive innovation in solution delivery capabilities, enterprise delivery methodology and reusable assets
• Provide executive level Business Consulting and Pre-Sales support
• Work hand-in-hand with Sales team on consulting and pre-sales activities
• Advise customers of solution tradeoffs for cost/benefit analysis
• Contribute to NeuraFlash at a leadership level
• Acquire and maintain all applicable CLM Certifications
• Learn software in the CLM or Salesforce space as necessary
• Travel up to 25% for customer projects and company events

• Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements.
• Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets.
• Provide executive level Business Consulting and Pre-Sales support.
• Work hand-in-hand with our Sales team on consulting and pre-sales activities.
• Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model.
• Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale.
• Acquire and maintain all applicable CLM Certifications for the technology you are working on.
• Ability to learn software in the CLM or Salesforce space as necessary.
• Travel up to 25% for customer projects and company events.
• Be a NeuraFlash evangelist in the CLM Community, and help us cultivate a company culture of success (company and personal) and fun.

Product Designer

• Build compelling interactive experiences for users
• Lead client requirement gathering and design sessions
• Help visualize end-to-end experiences for customers and internal users
• Establish content, strategies, personas, and user journeys for automated solutions
• Generate sitemaps, wireframes, and visual designs
• Learn to build and configure Salesforce and AWS solutions
• Collaborate with developers and QA testers
• Show the impact of design decisions through storytelling
• Contribute to and maintain design systems across platforms

Salesforce User Experience Designer

Cloud Engineer

• Work closely with a Solution Architect to deliver successful contact center solutions
• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
• Provide technical details and solutions for functional User Stories
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions
• Hands-on development of a Solution Design, leveraging best practices and programming principles
• Lead a development team in distributing tasks and performing code reviews
• Deliver technical end user training and documentation
• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Senior AWS Developer

Call Center Representative

• Lead and grow a team of contact center architects, developers, and consultants focused on Amazon Connect implementations and transformations.
• Recruit, interview, and onboard experienced contact center professionals, with relevant experience building and migrating IVR/IVA applications on Twilio, Genesys, Cisco, or similar platforms.
• Develop training programs, mentorship plans, and enablement strategies to help team members successfully transition to Amazon Connect.
• Establish delivery standards, best practices, and technical development paths for the voice/contact center team.
• Foster a culture of continuous learning, collaboration, innovation, and delivery excellence.
• Serve as a strategic advisor and program architect for customers undergoing contact center modernization initiatives.
• Lead discovery sessions, assessments, solution design workshops, and transformation roadmaps.
• Guide customers through migrations from legacy platforms such as Genesys and Cisco to Amazon Connect.
• Provide expertise across IVR, routing, agent experience, workforce optimization, integrations, reporting, and contact center operations.
• Partner with executive stakeholders to align business objectives with technology solutions.
• Oversee successful delivery of Amazon Connect projects from strategy through deployment.
• Ensure solution quality, scalability, security, and adherence to implementation best practices.
• Support architecture reviews and provide guidance on complex contact center solutions.
• Collaborate with cross-functional teams including AWS, engineering, project management, and customer success.
• Contribute to service offerings, implementation methodologies, accelerators, and reusable assets.
• Support business development efforts through customer presentations, workshops, and solution discussions.
• Help establish the organization as a trusted leader in contact center transformation and Amazon Connect services.

Contact Center Transformation Leader

Sales

• Build and leverage your Salesforce network to drive incremental sales and pipeline across all regulated industries (HLS, FINS). You will be expected to consistently engage with Salesforce leadership, Partner Sales Managers, and others to cultivate strategic relationships that drive increased lead generation
• Identify opportunities in new and existing accounts, personally developing pipeline to support individual quota, broader team quota, and company-wide performance metrics
• Cultivate and expand our brand awareness and business partnership within Salesforce so we become the go-to partner for accounts within regulated industries
• Build out a best in class sales team by recruiting and hiring top sales talent to increase our coverage within regulated industries
• Create a scalable sales model in which you will be hiring, leading, and managing a team of Account Executives, selling consulting and advisory services, managed services and NeuraFlash, part of Accenture AppExchange apps to Salesforce prospects and customers. As a sales leader, you will maintain a 'player-coach' mentality, personally driving key strategic accounts while supporting your team
• Guide and support direct reports through participation and leadership in client and prospect meetings
• Engage at the executive level in enterprise customer organizations and partner with Delivery account leadership to ensure continual growth and expansion of customer accounts
• Consistently report on sales activity, pipeline, and forecasting in Salesforce, and monitor team sales activity, performance, and KPIs. Ensure Salesforce is always the 'source of truth' for your team. You’ll lead by example with great pipeline hygiene, making sure opportunities are updated consistently to give leadership an accurate, real-time look at the forecast
• Develop competitive analysis and POV of Salesforce value and unique advantages for regulated industries against competitors
• Partner with our SVP of Solution Engineering to ensure a white-glove partner sales model for regulated industries
• Partner with our Director of Marketing to create a strong marketing plan to create high awareness within the Salesforce HLS and FINS teams. This includes helping create continuous innovative and differentiated content for regulated industries, including videos, solution packages, industry plays, customer win stories, and exciting content
• Partner with the Product Leadership and Marketing teams on products, assets, and solution packages for the regulated industries portfolio
• Partner with our Managed Services team to create recurring revenue opportunities through offerings within our HLS and FINS customers.
• Partner with Sales Operations and L&D to develop enablement content to train the wider Sales organization on regulated industries.
• Support Sales Enablement by providing feedback on new hire onboarding effectiveness. You’ll identify where new AEs on your team need extra coaching to bridge skill gaps, with the ultimate goal of ramping them up as fast as possible to hit their targets

Senior Director of Sales, Salesforce – HLS, FINS

• Build and leverage your Salesforce network to drive incremental sales and pipeline across all regulated industries (HLS, FINS). You will be expected to consistently engage with Salesforce leadership, Partner Sales Managers,and others to cultivate strategic relationships that drive increased lead generation
• Identify opportunities in new and existing accounts, personally developing pipeline to support individual quota, broader team quota, and company-wide performance metrics
• Cultivate and expand our brand awareness and business partnership within Salesforce so we become the go-to partner for accounts within regulated industries
• Build out a best in class sales team by recruiting and hiring top sales talent to increase our coverage within regulated industries
• Create a scalable sales model in which you will be hiring, leading, and managing a team of Account Executives, selling consulting and advisory services, managed services and NeuraFlash, part of Accenture AppExchange apps to Salesforce prospects and customers. As a sales leader, you will maintain a 'player-coach' mentality, personally driving key strategic accounts while supporting your team
• Guide and support direct reports through participation and leadership in client and prospect meetings
• Engage at the executive level in enterprise customer organizations and partner with Delivery account leadership to ensure continual growth and expansion of customer accounts
• Consistently report on sales activity, pipeline, and forecasting in Salesforce, and monitor team sales activity, performance, and KPIs. Ensure Salesforce is always the 'source of truth' for your team. You’ll lead by example with great pipeline hygiene, making sure opportunities are updated consistently to give leadership an accurate, real-time look at the forecast
• Develop competitive analysis and POV of Salesforce value and unique advantages for regulated industries against competitors
• Partner with our SVP of Solution Engineering to ensure a white-glove partner sales model for regulated industries
• Partner with our Director of Marketing to create a strong marketing plan to create high awareness within the Salesforce HLS and FINS teams. This includes helping create continuous innovative and differentiated content for regulated industries, including videos, solution packages, industry plays, customer win stories, and exciting content
• Partner with the Product Leadership and Marketing teams on products, assets, and solution packages for the regulated industries portfolio
• Partner with our Managed Services team to create recurring revenue opportunities through offerings within our HLS and FINS customers.
• Partner with Sales Operations and L&D to develop enablement content to train the wider Sales organization on regulated industries.
• Support Sales Enablement by providing feedback on new hire onboarding effectiveness. You’ll identify where new AEs on your team need extra coaching to bridge skill gaps, with the ultimate goal of ramping them up as fast as possible to hit their targets

• Participate in requirements-gathering sessions with business stakeholders, helping translate discussions into clear user stories, acceptance criteria, and configuration specifications
• Document current- and future-state business processes using tools such as Lucidchart, creating process flows that support solution design and stakeholder alignment
• Maintain and update process documentation and user stories as requirements evolve throughout the project lifecycle
• Build and deliver end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing, under the guidance of Solution Architects within budget and to the satisfaction of stakeholders
• Create clear and detailed documentation that incorporate integrations, customizations, and system configurations to ensure seamless functionality and support ongoing maintenance and knowledge transfer
• Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities
• Configure solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes
• Collaborate closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to identify and define requirements and create roadmaps
• Support communication between technical and business stakeholders, helping translate requirements into configuration tasks and surfacing technical considerations to the broader team
• Participate across the implementation lifecycle including design, build, testing, deployment, and post-go-live support with increasing ownership of individual workstreams over time
• Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management
• Assist in testing and validating integrations between Salesforce and other enterprise systems (e.g., NetSuite, Avalara, Stripe, DocuSign), ensuring data integrity
• Stay current on Salesforce platform updates and industry trends, sharing relevant insights with the team
• Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency

Senior Salesforce Consultant, Revenue Cloud

Data Engineer

• Lead CPQ & Revenue Data Migrations
• Own the data strategy for migrating core revenue entities including products, price books, quotes, quote line items, contracts, subscriptions, amendments, and invoice records.
• Develop migration blueprints that support Salesforce CPQ and Billing data models, including multi-currency, multi-org, and tax configuration considerations.
• Partner with functional teams to ensure accurate configuration of product bundles, pricing rules, and approval processes are reflected in data loads.
• Define and document end-to-end data architecture, field mappings, and transformation logic across legacy ERP, CPQ tools, billing systems, and Salesforce.
• Design flexible, reusable migration frameworks to accommodate ongoing data loads (delta or phased) across environments.
• Ensure data migration aligns with Salesforce Revenue Cloud metadata structure and dependencies.
• Build and execute SQL-based data extraction and transformation scripts using Microsoft SQL Server, DBAmp, or equivalent tools.
• Perform iterative test loads to sandboxes and production environments, ensuring data quality and reconciliation with legacy systems.
• Validate bundle integrity, pricing calculations, and downstream impacts on revenue recognition and reporting.
• Conduct data migration discovery sessions and workshops with customers to refine scope and identify risks early.
• Provide regular migration progress updates, issue logs, and cutover plans to project stakeholders.
• Create a seamless customer experience through thorough documentation, testing, and enablement support.
• Work closely with Salesforce Solution Architects, RevOps leaders, developers, and QA teams to ensure data integrity throughout the Quote-to-Cash lifecycle.
• Contribute to standardization of data migration best practices, templates, and accelerators for Revenue Cloud engagements.

Salesforce Data Architect, Revenue Solutions

• Provide industry best practices and serve as a trusted client advisor on customer data strategy and AI.
• Drive requirement gathering and serve as the Salesforce Data 360 platform expert.
• Lead discovery and architecture of customer data strategies, ensuring alignment between business goals, data models, and AI-driven use cases.
• Assess existing data ecosystems to define the optimal Data 360 architecture and migration strategy.
• Design scalable, secure data architectures.
• Work with clients to build out their strategy and roadmap.
• Tie outcomes to business value (return on investment) through storytelling.
• Coach and mentor junior team members and follow new Salesforce product and technical capabilities.

Salesforce Solution Architect, Data & AI

Account Executive

• Work with AWS’s sales and customer success organizations within the contact center space
• Find new business opportunities to help expand the company
• Maintain lead follow-up, tasks, and forecasting within Salesforce
• Resolve client pain points and demonstrate solutions