Nerdio

Sales Development Rep

• The Vice President, Channel Ecosystem & Sales Development is responsible for building and scaling a world-class partner ecosystem that drives and accelerates revenue growth.
• Lead Nerdio's Microsoft ecosystem sales strategy, strategic technology alliances, marketplace motions, partner-led demand generation, and partner recruitment.
• Drive sales through partner enablement, pipeline generation, customer influence and scaling both the Microsoft and Nerdio sales teams.
• Establishing repeatable partner-led motions across influential VARs, MSPs, GSIs, and cloud consultancies that source, influence, and close ARR.
• Building durable executive relationships across Microsoft's field sales, partner, Azure, Marketplace, and executive organizations.
• Recruiting and developing a high-performing sales team through ecosystems and alliances.

Vice President, Channel Ecosystem – Sales Development

Support Engineer

• Act as the final point of escalation for complex or high-impact customer issues
• Take ownership of escalated tickets from investigation through resolution when required
• Perform deep technical analysis to identify root cause and implement long-term solutions
• Collaborate with Product and Engineering teams to investigate issues, file bug reports, and drive resolution
• Demonstrate strong written and verbal communication skills, with the ability to clearly explain complex technical issues to both technical and non-technical audiences
• Partner with Tier 1 and Tier 2 engineers to provide guidance, validation, and next steps on escalated issues
• Provide technical guidance to Tier 1 and Tier 2 engineers to help progress and resolve escalated tickets
• Produce clear and concise root cause analysis (RCA) documentation
• Create and maintain internal knowledge base articles and troubleshooting documentation.

Escalation Engineer, Tier 3 Support

• Collaborate with the sales teams to identify AVD opportunities and align with Microsoft's sales teams, channel partners, and direct customers.
• Prospect with a focus on both inbound and outbound selling motions.
• Achieve quarterly quota targets set by your leadership team.
• Leverage sales engagement tools to generate pipeline via phone, emails, and social interactions.
• Use a partnership selling approach to uncover, qualify, and create AVD and Nerdio opportunities.
• Effectively communicate Nerdio's value proposition, capabilities, and benefits to potential customers.
• Work closely with the sales team to develop and execute strategies to meet sales targets.
• Juggle multiple leads simultaneously, maintaining organization and a positive outlook.
• Coordinate with other departments to ensure customer needs and projects are delivered successfully.
• Demonstrate integrity and follow through on commitments to ensure customer satisfaction.
• Continuously learn and stay up-to-date with industry trends, product knowledge, and sales techniques.

Enterprise Sales Development Representative

Account Executive

• Collaborate with Microsoft's sales teams, channel partners, and direct customers to identify AVD opportunities where Nerdio can offer solutions.
• Build and nurture relationships with key stakeholders to drive business growth and increase Nerdio's market presence.
• Leverage your understanding of VDI and EUC technologies to position Nerdio as the preferred solution for AVD deployments.
• Manage a portfolio of opportunities, ensuring accurate forecasting and pipeline management.
• Drive the sales process from lead qualification to closing deals, meeting or exceeding sales targets.
• Collaborate with cross-functional teams to deliver comprehensive solutions and exceed customer expectations.
• Stay up to date with industry trends, competitive landscape, and emerging technologies related to AVD and EUC.
• Conduct market research to identify new opportunities and drive strategic decision-making.
• Provide feedback to the product and marketing teams to enhance Nerdio's offerings and go-to-market strategies.

Strategic Account Executive – DACH

Sales Engineer

• You will be responsible for identifying the technical requirements within an opportunity, matching them to Nerdio’s solutions, and accelerating the sales cycle by positioning and demonstrating market differentiators
• Demonstrate Nerdio’s capabilities to partners and customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows
• Partner with regional sales managers to plan, prepare and execute on strategic deals in complex sales cycles
• Successfully match customer pain/requirements to proposed solutions
• Support regional sales managers developing the financial business case (ROI) associated with each sales opportunity
• Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
• Manage all technical aspects of RFP / RFI responses
• Effectively communicate the prospect’s/customers’ needs to the engineering (R&D) teams for future product enhancements
• Collect and document competitive intelligence

Operations

• Serve as the approval checkpoint for all deals before they go out the door.
• Review proposed discounts and ensure they fall within approved guidelines.
• Analyze price-per-user metrics to protect margins and flag outliers.
• Partner with sales leadership to evaluate non-standard deal structures.
• Maintain and enforce deal approval policies and escalation paths.
• Maintain deal attribution updates to ensure proper mapping to sales teams and individuals.
• Enforce data quality broadly across the CRM, flagging outliers or "poor hygiene" and ensuring updates are made properly.
• Process end-of-month billing accurately and on time.
• Maintain Salesforce accuracy around contract amounts, contract dates, renewal timelines, and related deal data.
• Track and reconcile orders throughout their lifecycle.
• Coordinate with finance and sales teams to resolve billing discrepancies.
• Process Customer Private Offers and Multiparty Private Offers (MPOs) end to end as part of the deal lifecycle.
• Create and manage private offers within the Microsoft Marketplace.
• Maintain deep working knowledge of Microsoft Marketplace processes, requirements, and updates.
• Troubleshoot marketplace-related issues and serve as the go-to resource for internal teams.
• Ensure all marketplace transactions are properly documented and aligned with internal records.

Sales Operations

Executive Assistant

• Act as a trusted strategic partner to CFO and CMO by proactively managing priorities, calendars, and time allocation to ensure focus on the highest-impact work.
• Anticipate needs and remove friction by staying several steps ahead - surfacing risks, flagging tradeoffs, and resolving issues before they slow the business.
• Own complex calendar management for CFO and CMO.
• Support meeting preparation for CFO’s and CMO’s leadership team meetings, including agenda creation, gathering pre-reads, identifying outcomes and next steps, and ensuring follow ups.
• For the CFO’s and CMO’s full team meetings, facilitate deck creation across their leaders, including creating deck templates and ensuring team members complete their respective sections.
• Provide light support with managing CFO’s and CMO’s inboxes.
• Support execution of key initiatives by coordinating cross-functional meetings, tracking milestones, and helping leaders stay aligned on priorities.
• Manage internal and external communications on behalf of leaders with sound judgment, clarity, and discretion.
• Drive operational rigor by organizing workflows, improving and automating processes, and introducing structure as the organization scales, leveraging AI to improve your effectiveness and efficiency.
• Coordinate travel and logistics efficiently and cost-consciously, ensuring leaders are prepared and productive while on the move.
• Handle sensitive information with the highest level of confidentiality, professionalism, and trust.
• Serve as a connector across the organization, building strong relationships and helping teams move faster together.

• Manage and close Nerdio opportunities in alignment with Microsoft's sales teams, channel partners, and direct customers.
• Achieve monthly, quarterly, and annual sales target goals.
• Build, manage, and close pipeline and maintain 3x coverage to your assigned quota.
• Build and maintain strong relationships with Microsoft and its sales teams to grow the partnership and revenue.
• Use a partnership selling approach to uncover, qualify, and close AVD opportunities.
• Effectively communicate Nerdio's value proposition, capabilities, and benefits to potential customers.
• Work closely with the sales team to develop and execute strategies to meet sales targets.
• Participate in field events with partners and Microsoft counterparts to nurture and drive business in your given territory.
• Coordinate with other departments within the organization to ensure customer needs are met and projects are delivered successfully.
• Demonstrate integrity and follow through on commitments to ensure customer satisfaction.
• Continuously learn and stay up-to-date with industry trends, product knowledge, and sales techniques.
• Participate in quarterly business review, large deal reviews, and other business focused events.

Corporate Sales Representative

Director

• Own and operate the tiered TAP structure, including partner tier definitions, entry/exit criteria, and performance SLAs
• Recruit, onboard, and grow Nerdio's strategic technology partner base across partner categories: Applications, Clients & Peripherals, Storage & Infrastructure, DEX, Security, Networking, and Cost Savings
• Maintain and evolve Tech Partner Central - the hub for partner documentation, partner cards, landing pages, and joint resources
• Track and report partner-influenced pipeline, activations, and joint wins on a quarterly cadence
• Serve as Nerdio's primary alliance liaison to Microsoft, covering AVD, Windows 365, Intune, Graph APIs, and Windows App integrations
• Identify and drive resolution of key Microsoft integration blockers, measured by adoption impact on targeted SKUs and features
• Ensure Nerdio maintains Day 1 support for Microsoft platform GA releases and leverages those milestones in joint go-to-market
• Maintain Nerdio's Microsoft TAP program membership, NFR access, and co-sell program participation
• Lead key strategic partnerships including Nutanix, IGEL, and others — driving joint customer deployments, technical integrations, and go-to-market programs
• Conduct quarterly business reviews (QBRs) with Tier 1 partners, coordinating cross-functional input from Product, Engineering, and Sales
• Own partner agreements from negotiation through fully executed signature, including TAP MSAs, co-sell addenda, and NFR/program fee terms
• Develop and deliver co-marketing and co-sell motions with partner teams, targeting measurable outcomes such as sourced pipeline and joint opportunities
• Create and maintain customer-facing collateral: solution briefs, partner cards, joint landing pages, and use-case content
• Present at internal events (NerdioCon, Townhalls, Now & Next sessions) and external partner webinars
• Track sponsorship KPIs and online engagement metrics across partner landing pages and shared content
• Partner with Product Management and Engineering to translate alliance commitments into the product roadmap and ensure timely integration delivery
• Collaborate with Product Marketing to amplify alliance announcements, co-authored content, and analyst recognition
• Brief the Sales and SE organizations on how to leverage each tech alliance to accelerate and unblock customer deals
• Report alliance program status and KPIs to executive leadership on a regular cadence

Director, Alliance Management

Full-stack Engineer

• Design, build, and maintain internal AI enablement tools, services, and developer workflows
• Build integrations that connect AI capabilities with internal systems, knowledge sources, and day-to-day workflows
• Translate ambiguous productivity problems into practical engineering solutions and reusable platform capabilities
• Develop and iterate on prototypes, proofs of concept, and production-ready implementations
• Help establish durable engineering patterns, documentation, and operational practices for the platform
• Use AI-assisted development tools extensively to design, implement, test, debug, and refactor software
• Bring strong practical experience with Claude-based development workflows, including using Claude for code generation, architecture exploration, testing support, and iterative problem solving
• Evaluate and improve prompt, context, orchestration, and retrieval patterns to increase quality, reliability, and speed
• Apply responsible AI engineering practices, including security, privacy, access control, and safe handling of internal data
• Implement and integrate Microsoft identity and authentication systems, including Entra ID, Agent 365, and Microsoft 365 services
• Navigate and solve complex identity and authentication challenges across the Microsoft ecosystem with deep, hands-on understanding
• Design and build integrations that correctly leverage Microsoft’s identity infrastructure, including OAuth/OIDC flows, conditional access, and enterprise auth patterns
• Apply deep knowledge of the full Microsoft IT stack — not just the developer stack, but the IT stack: Entra ID, Agent 365, Microsoft 365, Azure, and their interdependencies
• Work directly with the CEO and executive leadership to understand platform vision and translate it into engineering priorities
• Partner with product, design, architecture, security, and business stakeholders to identify high-value AI enablement opportunities
• Support rollout, onboarding, and internal enablement by helping teams adopt new AI-powered workflows effectively
• Communicate technical tradeoffs, implementation plans, and outcomes clearly to technical and non-technical audiences
• Deliver features and services end-to-end, from design and implementation through testing, deployment, and iteration
• Write clean, maintainable, well-tested code and contribute to sound engineering standards and review practices
• Instrument systems, monitor usage, and help measure the impact of AI enablement on productivity and quality
• Improve reliability, performance, and maintainability through thoughtful architecture, automation, and continuous refinement
• Stay current on emerging AI engineering tools and techniques and apply them pragmatically where they create real value

Senior Software Engineer

Product Manager

• Lead research-driven discovery across internal systems and product areas
• Identify and validate new product concepts and automation opportunities
• Balance near-term delivery with long-term vision
• Translate ambiguous problems into clear product hypotheses
• Drive experimentation through prototypes and pilots
• Champion AI-assisted development across discovery, design, and delivery
• Partner with engineering to deliver AI-powered capabilities such as: Recommendations and insights, Workflow automation, Copilots and guided experiences
• Ensure meaningful customer value and adoption
• Enforce responsible AI practices (security, privacy, compliance)
• Influence Engineering, Design, Architecture, GTM, and Support
• Collaborate with internal and external innovation partners
• Shape portfolio-level prioritization decisions
• Represent product strategy in executive discussions
• Spend significant time with internal teams to deeply understand their day-to-day workflows
• Act as both learner and teacher — absorb how teams work today and enable them to adopt AI capabilities
• Design, deliver, and continuously improve training sessions and enablement programs for internal users
• Develop clear, practical guides, reference materials, and documentation to support adoption across the organization
• Communicate clearly and compellingly across diverse audiences and organizational levels
• Own initiatives end-to-end (discovery → delivery → iteration)
• Author PRDs, problem statements, and success metrics
• Create UI mockups and iterate on ideas with customers
• Define outcomes using OKRs, adoption, and customer impact
• Maintain alignment across teams
• Continuously refine backlog based on data and feedback

Senior Product Manager

• Lead Nerdio's global partnership with Microsoft.
• Accountable for the strategy, execution, and measurable outcomes of our joint go-to-market motion with Microsoft worldwide.
• Lead a global team of Microsoft Business Development Managers.
• Set the direction for co-sell across every Nerdio theater.
• Serve as Nerdio's senior representative inside Microsoft's Enterprise, SME&C, Partner, and Marketplace organizations.
• Own and evolve Nerdio's worldwide co-sell strategy across the Nerdio product portfolio.
• Build and execute joint plays with Microsoft's organizations that drive measurable pipeline and customer acquisition velocity.
• Develop and maintain senior relationships across Microsoft's leadership, positioning Nerdio as a preferred co-sell partner.
• Define, track, and report on the key performance indicators that matter most.

Director, Worldwide Co-Sell

Events

• Own end-to-end strategy, execution, and budget for the annual customer & partner conference (NerdioCon) and our largest third-party conference (Microsoft Ignite)
• Design and deliver the annual sales incentive trip (President’s Club), partnering with Sales leadership
• Provide strategic oversight and ensure flawless execution of our company-wide All-Hands Meeting
• Serve as reference and provide oversight for key internal Leadership & Executive Offsites, as well as large Employee Engagement Events; step in directly for high-sensitivity executive programs
• Develop standardized processes, templates, and toolkits for event planning and execution that can be used across the organization
• Own the events technology stack (registration, mobile apps, event management platforms, virtual/hybrid tools)
• Identify and deploy AI tools across the events workflow — content creation, agenda and logistics planning, attendee personalization, and post-event analysis — to improve speed, quality, and ROI
• Establish and track KPIs for event ROI, attendee satisfaction, NPS, and lead generation for corporate events
• Manage post-event reporting and debrief processes to drive continuous improvement for corporate events
• Develop and manage the consolidated events budget across all internal and external corporate events
• Lead RFP processes and contract negotiations with venues, AV companies, caterers, event agencies, and travel partners
• Ensure compliance with procurement and legal requirements for vendor agreements
• Identify cost efficiencies without compromising attendee experience
• Serve as the primary events liaison to Sales, Product, HR, Finance, and the Executive team for corporate events
• Partner with Demand Generation to ensure events drive measurable pipeline contribution
• Collaborate with Content and Creative teams on event branding, signage, videos, and promotional materials
• Brief and align executive stakeholders on event strategy, timelines, and status throughout the planning cycle
• Lead and develop a high-performing events team, including the Corporate Events Manager (a direct report who supports internal company events and select corporate events) and additional internal staff and/or agencies and contractors
• Source, onboard, and manage external event agencies and production partners as needed
• Foster a culture of excellence, accountability, and creativity within the events function

Director of Events

Engineer

• You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners.
• Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers)
• Help Nerdio partners with their first several account implementations
• Assist fellow Nerdio Support Engineers with trouble tickets and problem solving
• Collaborate with technical team members to maintain, design, and enhance current tools and processes
• Contribute to technical knowledge base and documentation
• Contribute to the creative process of product enhancements and new features
• Collaboration towards creating meaningful metrics towards go lives, partner implementation and MRR goals.

Go Live Engineer

Account Manager

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