Go Live Engineer

Nerdio

Go Live Engineer for Azure Virtual Desktop, collaborating with partners and providing technical support. Assisting implementations and enhancing tools for better cloud management experience.

Posted 6/9/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureFirewallsSQLTCP/IP

About the role

Key responsibilities & impact

You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners.
Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers)
Help Nerdio partners with their first several account implementations
Assist fellow Nerdio Support Engineers with trouble tickets and problem solving
Collaborate with technical team members to maintain, design, and enhance current tools and processes
Contribute to technical knowledge base and documentation
Contribute to the creative process of product enhancements and new features
Collaboration towards creating meaningful metrics towards go lives, partner implementation and MRR goals.

Requirements

What you’ll need

Prior AVD deployments
Experience with Intune, FSLogix and Active Directory (AAD, Azure AD DS, AD DS)
Excellent troubleshooting skills
Fast-paced mentality and able to make decisions quickly
Works with a sense of high urgency
Comfortable with and able to work and deliver excellent results within short cycle times
Comfortable working with highly technical customers
Tolerates with a high degree of uncertainty and change
Experience conducting technical product demos
Experience with virtualization technologies, preferably Azure Virtual Desktop
Microsoft networking and applications (i.e., Active Directory, Exchange, SQL, Terminal Services)
Firewalls, VPNs, and TCP/IP networking
Shared storage systems (i.e., SAN, NAS)
Project management and planning experience
High degree of empathy and creativity with end users/partners
Competent understanding of networking layers and resources

Benefits

Comp & perks

Competitive Base + Incentive Plan
Stock Options
Health and Welfare Plans*
Life and Disability Plans*
Retirement Plan*
Unlimited Flexible Paid Time Off......including your birthday off!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AVD deploymentsIntuneFSLogixActive DirectoryAzure AD DSAD DSvirtualization technologiesMicrosoft networkingSQLTCP/IP networking

Soft Skills

troubleshooting skillsfast-paced mentalityhigh urgencydecision makingworking under uncertaintycustomer interactionempathycreativitycollaborationproject management