Neogen Corporation

Program Manager

• Lead development and implementation of global EHS standards for Neogen
• Establish global EHS framework and audit programs
• Develop and audit Serious Injury & Fatality programs
• Standardize global emergency preparedness and business continuity programs
• Create and manage global EHS processes, tools, and training programs
• Act as liaison between internal and external stakeholders
• Implement robust risk management strategies
• Streamline EHS processes and foster a culture of continuous improvement

Global EHS Program Manager, Process Safety

Customer Support

• Serve as the first point of contact for customer inquiries via phone, email, and chat
• Answer basic customer questions, including order status, sample submission, and results inquiries
• Route customer submissions, manage sample orders, and perform account updates in Salesforce and internal systems
• Handle basic customer service tasks, such as providing invoice copies and troubleshooting minor issues
• Assist with routine administrative tasks, including Mystery Orders, Accessioning Issues, and paperwork quality control (in-office)
• Manage routine customer inquiries and escalate complex issues when needed

Global EHS Program Manager, Process Safety

Customer Support Representative