Neogen Corporation

Operations

• Serve as the primary leader for Salesforce Sales & Service Cloud across the APAC region
• Provide essential oversight of regional IT operations in close partnership with Corporate IT
• Drive optimization initiatives that directly support Neogen’s commercial strategy
• Develop a deep understanding of APAC business processes and identify opportunities where Salesforce capabilities can enhance productivity, visibility, and customer engagement
• Lead complex cross-functional Salesforce projects from requirements through rollout and hypercare
• Manage backlog, prioritize enhancements, and coordinate sprints aligned to APAC business priorities
• Serve as the APAC escalation point for all Salesforce-related needs
• Facilitate UAT, coordinate release evaluations, and drive rollout communication
• Engage regional business leaders to understand IT operational needs
• Maintain visibility of infrastructure, cybersecurity, and application issues affecting the region

APAC Salesforce, IT Operations Manager

Executive Assistant

• Provide full executive administrative support, including calendar management, meeting coordination, domestic and international travel arrangements, and expense reporting
• Serve as a trusted liaison between C-Suite and internal/external stakeholders, ensuring effective communication and confidentiality at all times
• Prepare and manage correspondence, presentations, reports, and other materials with a high level of accuracy and professionalism
• Support preparation for Board and executive meetings, including document coordination, briefings, and follow-up tracking
• Anticipate and manage priorities to optimize time, balancing competing demands and deadlines
• Coordinate Leadership Team meetings, offsites, and key global initiatives, including logistics, agendas, and action tracking
• Manage sensitive information with discretion and maintain compliance with confidentiality requirements
• Collaborate cross-functionally with Finance, Legal, Communications, and other corporate functions to ensure alignment and execution of strategic initiatives
• Act as an ambassador for Neogen’s values and culture in all interactions

Manager

• Manage and grow business within the assigned Nebraska territory, including direct, indirect (channel), key accounts, and focused market segments.
• Develop and implement sales strategies to achieve or exceed sales forecasts and financial targets, adjusting plans in response to changing market and competitive conditions.
• Identify, qualify, and pursue new sales opportunities; manage the full sales cycle, including lead generation, prospect qualification, negotiations, and closing.
• Conduct business planning and maintain accurate records of customer communications, opportunities, and activities using CRM tools.
• Deliver professional technical presentations and webinars; respond to RFPs and RFIs; represent the company at trade shows, conferences, and other marketing events.
• Maintain up-to-date knowledge of company products, competitor offerings, pricing, and market trends to effectively position Neogen Food Safety Products.

Territory Business Manager – Food Safety

Account Executive

• Manage assigned territory and accounts to achieve monthly, quarterly, and annual sales goals.
• Develop and execute sales strategies aligned with business objectives.
• Promote company products by clearly communicating value propositions and applications.
• Build and maintain strong relationships with customers, distributors, and internal teams.
• Identify new opportunities, monitor market trends, and report competitive insights.
• Provide sales forecasts and maintain accurate CRM/account information.
• Continuously enhance product, market, and sales knowledge.

Sales Representative

• Lead enterprise-wide Lean Six Sigma projects focused on process standardization, sustainability, and measurable results.
• Partner with functional leaders in manufacturing, supply chain, engineering, and quality to identify operational improvement opportunities.
• Apply structured problem-solving and root cause analysis tools to drive performance gains and reduce process variation.
• Act as a change leader across the organization, influencing stakeholders from the shop floor to executive leadership.
• Coach and mentor team members, including Green Belts, interns, and co-op students.
• Support and manage Neogen’s internship and co-op program for the CI function.
• Serve as a global CI resource and support project execution across Neogen’s international sites.
• Ensure project outcomes align with Neogen’s strategic goals in safety, quality, delivery, cost, and people (PSQDC).

Continuous Improvement Manager

Program Manager

• Lead development and implementation of global EHS standards for Neogen
• Establish global EHS framework and audit programs
• Develop and audit Serious Injury & Fatality programs
• Standardize global emergency preparedness and business continuity programs
• Create and manage global EHS processes, tools, and training programs
• Act as liaison between internal and external stakeholders
• Implement robust risk management strategies
• Streamline EHS processes and foster a culture of continuous improvement

Global EHS Program Manager, Process Safety

Customer Support

• Serve as the first point of contact for customer inquiries via phone, email, and chat
• Answer basic customer questions, including order status, sample submission, and results inquiries
• Route customer submissions, manage sample orders, and perform account updates in Salesforce and internal systems
• Handle basic customer service tasks, such as providing invoice copies and troubleshooting minor issues
• Assist with routine administrative tasks, including Mystery Orders, Accessioning Issues, and paperwork quality control (in-office)
• Manage routine customer inquiries and escalate complex issues when needed