NBCUniversal

Account Manager

• Managing and overseeing the sale of integrated communication services to enterprise customers
• Maximizing sales revenues and business objectives
• Developing sales promotions and incentives to meet business goals and objectives
• Monitoring employee performance and counseling to ensure maximum effectiveness

Manager, Enterprise Account Management

Account Executive

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.
• Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions.
• Achieves sales and customer experience goals and objectives.
• Partners with customer care to resolve customer issues, as appropriate.
• Complies with all company and retail operational policies and procedures.

Retail Sales Consultant

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics
• Contributing to a fun and competitive environment!

Manager

• Responsible for the daily operations of a location
• Provide leadership, guidance, coaching and motivation to the retail sales team
• Collaborate with other store leaders and staff to ensure processes are efficient
• Maintain a store environment that aligns with established planograms
• Ensure all inventory requirements are carried out effectively

Retail Assistant Store Manager – Multi-Store

Software Engineer

• Participating as an individual contributor in project teams
• Troubleshooting operational issues
• Providing technical solutions to operational problems
• Interfaces with vendors, engineering and peer operations organizations
• Drives issues through closure engaging all appropriate resources
• Leads technical bridges and provides troubleshooting direction

Engineer 3 – Engineering Operations

Analyst

• Responsible for contributing to the Network Engineering Provisioning team managing the complex resolution of provisioning issues.
• Implements Engineering requests for circuit orders in support of objectives for the Backbone, IP and VoIP Networks.
• Utilizes applications and tools to track network inventory.
• Works with cross-functional groups to deliver high quality network service.
• Places orders with LECs and Long Haul Carriers and tracks those orders throughout lifecycle.
• Provides project status updates.
• Follows established processes and procedures.

Network Reclaim Analyst

• Assist customers on products and services
• Provide product demonstrations
• Listen and evaluate customer needs
• Achieve sales and customer experience goals
• Perform operational and administrative tasks
• Partner with customer care for issue resolution

Collections

• Handle commercial customers’ inquiries and negotiate delinquent balances
• Review past due accounts and arrange payment plans
• Explain billing cycles and processes effectively
• Process secure customer payments and create payment arrangements

Representative 1, Credit & Collections – Commercial

Project Manager

• Lead cross-functional project teams by establishing project strategy and implementation plans, defining roles/responsibilities, and aligning required resources to deliver milestones and outcomes.
• Connect teams to the business context and develop solutions in ambiguous situations.
• Plan and execute multiple concurrent projects/initiatives, developing and managing detailed project plans and schedules; tracking progress, dependencies, delays, and capacity impacts; and adjusting to keep delivery on track.
• Own project governance and controls (schedule, scope, cost, risks/issues, and change control); drive key decisions, maintain alignment with business goals and shared business metrics, and lead teams through change to deliver project outcomes.
• Apply PMO methodology and requirements, maintaining accurate project records (e.g., timely meeting agendas/minutes), reporting, and tools to enable on-time, on-scope delivery.
• Drive stakeholder alignment and communication to deliver superior outcomes.

Project Management Manager

• Engaging customers with enthusiasm, demonstrating and explaining product features
• Listening to customer needs, providing tailored solutions
• Meeting or exceeding sales targets
• Adjusting to a flexible work schedule
• Facilitating comprehensive onboarding for new customers
• Collaborating with customer care to troubleshoot issues
• Adhering to retail operational policies and procedures
• Participating in team huddles and maintaining product knowledge

• Provide strategic account management for SMB to Enterprise customers.
• Upsell, cross sell and retain existing customer base.
• Develop sales penetration strategy for account portfolio.
• Collaborate with sales support for customer satisfaction.

Account Manager, Indirect National Account Manager

Sales Engineer

• Provide specific product and/or technical knowledge, advice and support to Sales Representatives and customers.
• Market and sell the Company's product lines.
• Perform needs analyses for the Company and its customers.

Sales Engineer 2, Technical Product Sales Support

• Responsible for developing, servicing and maintaining a base of local clients and/or agencies who purchases advertising space or other media services to achieve established annual sales goals within assigned sales team.
• Offers zone buying to allow small advertisers the opportunity to reach only the customers in their retail trading areas.
• Works with moderate guidance in own area of knowledge.

Advertising Account Executive, Market Retail

Solutions Engineer

• Drive New Business
• Identify, target, and engage enterprise prospects across Germany
• Proactively hunt, develop, and manage a strong pipeline of GRC and cyber risk opportunities
• Build relationships with key stakeholders, including CISOs, security leaders, and GRC executives
• Lead Value-Based Selling
• Understand customer needs, pain points, and strategic objectives
• Map those needs to measurable, outcome-driven value delivered by our platform
• Articulate differentiated value in both technical and business terms
• Deliver Technical Engagements
• Conduct compelling product demonstrations tailored to customer use cases
• Lead technical discovery sessions and solution design discussions
• Be hands-on with the platform to showcase real-world applications and outcomes
• Own the Full Sales Cycle
• Develop and deliver business value assessments, including ROI and efficiency gains
• Structure and negotiate Proof of Value (PoV) engagements
• Manage commercial processes including pricing, proposals, MSAs, and procurement cycles
• Execute and Project Manage PoVs
• Define success criteria and project plans for Proof of Value engagements
• Coordinate cross-functional resources to ensure successful execution
• Guide customers through deployment and initial adoption phases

Solutions Consultant – GRC, Cyber Risk

Sales Development Rep

• Generating, prospecting and qualifying Enterprise segmented opportunities through outbound cold calling
• Conducting thorough research on prospects to identify their specific needs
• Qualifying leads by understanding their business requirements
• Engaging executives in targeted prospect accounts
• Maintaining accurate records in the CRM system

Manager, Enterprise Account Management

Retail Sales Consultant

Retail Sales Consultant

Retail Assistant Store Manager – Multi-Store

Engineer 3 – Engineering Operations

Network Reclaim Analyst

Retail Sales Consultant

Representative 1, Credit & Collections – Commercial

Project Management Manager

Retail Sales Consultant

Account Manager, Indirect National Account Manager

Sales Engineer 2, Technical Product Sales Support

Advertising Account Executive, Market Retail

Solutions Consultant – GRC, Cyber Risk

Representative 3, Enterprise Direct Sales – Sales Development